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- Unanet CRM by Cosential
- Followup CRM-vs-Unanet CRM by Cosential
Compare Followup CRM and Unanet CRM by Cosential 
- Users report that Unanet CRM by Cosential has a steeper learning curve, with an Ease of Use score of 7.4, while Followup CRM shines with a score of 9.3, making it more user-friendly for small businesses.
- Reviewers mention that the setup process for Unanet CRM is challenging, reflected in its Ease of Setup score of 6.9, whereas Followup CRM offers a smoother onboarding experience with a score of 9.2.
- G2 users highlight that the quality of support for Followup CRM is superior, with a Quality of Support score of 9.2, compared to Unanet CRM's score of 7.4, indicating a more responsive and helpful support team.
- Users on G2 note that Unanet CRM's product direction is perceived as less favorable, with a score of 7.7, while Followup CRM receives high praise for its future roadmap, scoring 9.4, suggesting a more innovative approach.
- Reviewers say that Unanet CRM is a solid choice for mid-market companies, but users report that Followup CRM is better suited for small businesses, as evidenced by its larger market segment of 61.1% of reviews.
- Users mention that Unanet CRM's features, while robust, can be overwhelming, whereas Followup CRM's streamlined features cater to the needs of small businesses, making it easier to manage customer relationships effectively.
I am brand new with my company and using CRM. Rachel was fantastic, very knowledgeable, helpful, friendly and understanding explaining CRM in an easy way
Followup has a few bugs as a new system for our company, but the staff is more than happy to address any issues you bring up and work on fixing the problems. The calender sync has a few issues but it may just be user error.
I love how easy it is to access and analyze our information. Cosential has a home for every data point you can imagine -- and the flexibility add new ones as needed -- so you can store and recall information about all of your pursuits and projects.
It does not have a great interface and can be a little hard to use
I am brand new with my company and using CRM. Rachel was fantastic, very knowledgeable, helpful, friendly and understanding explaining CRM in an easy way
I love how easy it is to access and analyze our information. Cosential has a home for every data point you can imagine -- and the flexibility add new ones as needed -- so you can store and recall information about all of your pursuits and projects.
Followup has a few bugs as a new system for our company, but the staff is more than happy to address any issues you bring up and work on fixing the problems. The calender sync has a few issues but it may just be user error.
It does not have a great interface and can be a little hard to use
