# Followup CRM vs Unanet CRM by Cosential Comparison --- ## AI Generated Summary - **G2 reviewers report** that Unanet CRM by Cosential excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Followup CRM. Users appreciate its powerful features, such as opportunity grid management and pipeline status, which enhance their project tracking capabilities. - **Users say** that Followup CRM stands out for its ease of use, with many highlighting the intuitive interface that allows for quick project tracking and information retrieval using filters. This user-friendly design is a major draw for small businesses looking for straightforward solutions. - **Reviewers mention** that Unanet CRM by Cosential provides robust customer support, with users noting that the support staff is quick to respond when issues arise. This level of service is crucial for teams that rely on timely assistance to maintain productivity. - **According to verified reviews** , Followup CRM shines in its reporting capabilities, with users enjoying the variety of reports available that make tracking progress and performance easy. This feature is particularly beneficial for small businesses that need to monitor multiple projects efficiently. - **G2 reviewers highlight** that while Unanet CRM by Cosential has a strong feature set, some users find it challenging to set up and configure to their specific needs. This can be a hurdle for teams that require a more tailored approach to their CRM solutions. - **Users report** that Followup CRM's customer service is consistently praised for being fast and efficient, with many appreciating the additional resources like webinars that help users maximize their experience. This commitment to support can make a significant difference for small businesses navigating CRM tools. | | Followup CRM | Unanet CRM by Cosential | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.0 out of 5 | | **Total Reviews** | 58 | 262 | | **Largest Market Segment** | Small-Business (60.7% of reviews) | Mid-Market (68.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Followup CRM Pros: - Tracking (1 reviews) Cons: - Bug Issues (1 reviews) - CRM Integration Issues (1 reviews) ### Unanet CRM by Cosential Pros: - Ease of Use (18 reviews) - CRM Integration (14 reviews) Cons: - Not User-Friendly (8 reviews) - Poor Reporting (8 reviews) --- ## Ratings Comparison | Rating | Followup CRM | Unanet CRM by Cosential | |---|---|---| | **Meets Requirements** | 8.8 (43 reviews) | 8.0 (131 reviews) | | **Ease of Use** | 9.1 (43 reviews) | 7.4 (224 reviews) | | **Ease of Setup** | 8.8 (20 reviews) | 6.9 (165 reviews) | | **Ease of Admin** | 8.8 (19 reviews) | 7.5 (88 reviews) | | **Quality of Support** | 9.0 (43 reviews) | 7.4 (124 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (19 reviews) | 8.1 (85 reviews) | | **Product Direction (% positive)** | 9.1 (39 reviews) | 7.4 (127 reviews) | --- ## Pricing ### Followup CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Unanet CRM by Cosential #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Categories **Shared Categories (1):** [Construction CRM Software](https://www.g2.com/categories/construction-crm) --- ## Reviewer Demographics ### By Company Size | Segment | Followup CRM | Unanet CRM by Cosential | |---|---|---| | **Small-Business** | 60.7% | 18.8% | | **Mid-Market** | 39.3% | 68.5% | | **Enterprise** | 0% | 12.7% | ### By Industry #### Followup CRM - **Construction:** 92.9% - **Information Technology and Services:** 1.8% - **Glass, Ceramics & Concrete:** 1.8% - **Facilities Services:** 1.8% - **Architecture & Planning:** 1.8% #### Unanet CRM by Cosential - **Construction:** 51.0% - **Architecture & Planning:** 16.5% - **Civil Engineering:** 14.9% - **Mechanical or Industrial Engineering:** 3.2% - **Consulting:** 2.8% - **Environmental Services:** 2.4% - **Defense & Space:** 2.0% - **Design:** 1.2% - **Government Relations:** 0.8% - **Marketing and Advertising:** 0.8% - **Other:** 4.4% --- ## Alternatives ### Alternatives to Followup CRM - [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews) — 4.1/5 stars (677 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (369 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (516 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1588 reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (507 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [Leap](https://www.g2.com/products/leap-llc-leap/reviews) — 4.3/5 stars (154 reviews) - [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (149 reviews) - [Knowify](https://www.g2.com/products/knowify/reviews) — 4.5/5 stars (102 reviews) - [ConWize](https://www.g2.com/products/conwize/reviews) — 4.9/5 stars (107 reviews) ### Alternatives to Unanet CRM by Cosential - [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews) — 4.1/5 stars (677 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (369 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (516 reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (507 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1588 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [Leap](https://www.g2.com/products/leap-llc-leap/reviews) — 4.3/5 stars (154 reviews) - [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (149 reviews) - [aec360](https://www.g2.com/products/aec360/reviews) — 4.3/5 stars (36 reviews) - [ConWize](https://www.g2.com/products/conwize/reviews) — 4.9/5 stars (107 reviews) --- ## Top Discussions ### Followup CRM - Title: [What is lead tracking in CRM?](https://www.g2.com/discussions/what-is-lead-tracking-in-crm) — 1 comment > **Top comment:** "Lead tracking is a great service through Followup CRM that is totally compatible with our software (Roof Logic) and once the customer and Project Manager's..." - Title: [What is FollowUp com?](https://www.g2.com/discussions/followup-crm-what-is-followup-com) — 1 comment > **Top comment:** "Followup CRM is an amazing tool that supplements our current database, and allows our estimators, customers and management to be on the same page. We are..." ### Unanet CRM by Cosential No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/followup-crm-vs-unanet-crm-by-cosential)