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- Fivestars-vs-Zinrelo Loyalty Rewards Platform
Compare Fivestars and Zinrelo Loyalty Rewards Platform 
At a Glance
Market Segments
Small-Business (44.4% of reviews)
Small-Business (69.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Zinrelo
Fivestars
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FivestarsZinrelo Loyalty Rewards Platform
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (69.9% of reviews)
Entry-Level Pricing
Contact Zinrelo
Learn more about Zinrelo Loyalty Rewards PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fivestars excels in ease of use with a score of 9.4, making it a favorite among small businesses looking for a straightforward loyalty program. In contrast, Zinrelo Loyalty Rewards Platform, while still user-friendly, has a slightly lower ease of use score at 9.2.
- Reviewers mention that Fivestars offers a solid loyalty engine with a score of 8.9, but Zinrelo shines with its more comprehensive loyalty analytics feature, scoring 8.0, which provides deeper insights into customer behavior and engagement.
- G2 users highlight that Fivestars has a more limited range of gamification features, scoring only 7.6, whereas Zinrelo offers a more robust set of gamification tools, enhancing customer engagement and retention strategies.
- Users on G2 report that Fivestars has a more straightforward setup process, which is beneficial for small businesses with limited technical resources, while Zinrelo's setup is rated at 8.9, indicating it may require more time and effort to implement.
- Reviewers mention that Zinrelo's quality of support is rated higher at 9.3, with many users praising their responsive customer service, compared to Fivestars' support rating of 8.9, which some users feel could be improved.
- Users say that Fivestars has a more engaging loyalty card feature, scoring 7.1, which is appreciated by businesses looking for a simple way to manage customer rewards, while Zinrelo's loyalty card functionality is less emphasized in user reviews.
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Pricing
Entry-Level Pricing
Fivestars
No pricing availableZinrelo Loyalty Rewards Platform
Custom pricing available
Contact Zinrelo
Every businesses' objectives and pain points are different. We at Zinrelo understand this and create customized programs based on the requirement. This helps businesses setup an optimized loyalty program depending on their needs.
Free Trial
Fivestars
No trial information availableZinrelo Loyalty Rewards Platform
No trial information availableRatings
Meets Requirements
9.3
15
9.1
70
Ease of Use
9.4
15
9.2
71
Ease of Setup
Not enough data
8.9
61
Ease of Admin
Not enough data
9.5
57
Quality of Support
8.9
12
9.3
69
Has the product been a good partner in doing business?
Not enough data
9.7
58
Product Direction (% positive)
9.2
14
9.1
64
Features by Category
Loyalty Experience
Not enough data
8.9
16
Not enough data
8.5
16
Not enough data
8.1
16
Not enough data
8.2
16
Not enough data
7.6
11
Not enough data
7.1
11
Loyalty Platform
Not enough data
8.3
14
Not enough data
8.2
15
Not enough data
8.0
16
Not enough data
8.2
14
Not enough data
7.9
15
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fivestars and Zinrelo Loyalty Rewards Platform are categorized as Loyalty Management
Unique Categories
Fivestars has no unique categories
Zinrelo Loyalty Rewards Platform is categorized as Customer Advocacy
Reviews
Reviewers' Company Size
Fivestars
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zinrelo Loyalty Rewards Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.2%
Non-Profit Organization Management
11.1%
Food & Beverages
11.1%
Education Management
11.1%
Apparel & Fashion
11.1%
Other
33.3%
Retail
32.5%
Food & Beverages
7.2%
Apparel & Fashion
6.0%
Cosmetics
4.8%
Consumer Goods
4.8%
Other
44.6%
Most Helpful Reviews
Fivestars
Most Helpful Favorable Review
jim b.
Verified User in Food & Beverages
We needed an all in one marketing platform and found this and all problems were solved. It is very helpful with promotions and increasing our business by using it.
Most Helpful Critical Review
Verified User in Retail
Very few POS integrations, so it's hard to reward much of anything except visits. Also, your customer base is shared with your competitors.
Zinrelo Loyalty Rewards Platform
Most Helpful Favorable Review
Verified User in Restaurants
I enjoy the simplicity of it on the admin side. It helps with customer retention as well.
Most Helpful Critical Review
Verified User in Retail
The source code is somewhat outdated, but it is still easy to understand. I'm wanting to make my own version of the program because things keep breaking.
jim b.
Verified User in Food & Beverages
We needed an all in one marketing platform and found this and all problems were solved. It is very helpful with promotions and increasing our business by using it.
Verified User in Restaurants
I enjoy the simplicity of it on the admin side. It helps with customer retention as well.
Verified User in Retail
Very few POS integrations, so it's hard to reward much of anything except visits. Also, your customer base is shared with your competitors.
Verified User in Retail
The source code is somewhat outdated, but it is still easy to understand. I'm wanting to make my own version of the program because things keep breaking.
Alternatives
Discussions
Fivestars has no discussions with answers
What is a good way to raise awareness with our customers that they are enrolled and getting points?
2 comments
MB
To increase awareness customers should be reminded about the program at multiple touch points. Some of them are
1. A monthly email statement about their...Read more
What is Zinrelo Loyalty Rewards Platform used for?
1 comment
Official Response from Zinrelo Loyalty Rewards Platform
Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data...Read more
Zinrelo Loyalty Rewards Platform has no more discussions with answers
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