Compare First Advantage and Zinc 
At a Glance
Market Segments
Enterprise (63.4% of reviews)
Mid-Market (65.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at £30.00 With One-Time Purchase
First Advantage
Star Rating
(43)3.6 out of 5
Market Segments
Enterprise (63.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about First AdvantageZinc
Star Rating
(140)4.7 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Entry-Level Pricing
Starting at £30.00 With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that First Advantage has a lower G2 rating of 3.6 compared to Zinc's impressive 4.7, indicating a significant difference in overall user satisfaction.
- Reviewers mention that First Advantage's ease of use scores at 7.8, while Zinc excels with a score of 9.5, highlighting Zinc's user-friendly interface and intuitive design.
- G2 users note that First Advantage's compliance features for background checks score 7.7, whereas Zinc's compliance features shine with a score of 9.3, suggesting that Zinc provides more robust compliance tools.
- Users on G2 report that First Advantage struggles with real-time tracking in background check data, scoring only 7.0, while Zinc offers a superior score of 9.5, making it a better choice for organizations needing timely updates.
- Reviewers mention that First Advantage's integrations score 7.7, which is significantly lower than Zinc's 9.4, indicating that Zinc offers a more extensive and seamless integration experience with other platforms.
- Users say that First Advantage's customization options are limited with a score of 7.4, while Zinc provides a more flexible approach with a score of 9.2, allowing businesses to tailor the software to their specific needs.
Featured Products
Sponsored
RefNow
(29)
Reference Check
Visit Website
Pricing
Entry-Level Pricing
First Advantage
No pricing availableZinc
Flex
Starting at £30.00
With One-Time Purchase
Pay as you go
- Start in minutes
- No commitments
- Ultimate flexibility
Free Trial
First Advantage
No trial information availableZinc
Free Trial is available
Ratings
Meets Requirements
7.8
32
9.3
101
Ease of Use
7.8
32
9.5
103
Ease of Setup
8.3
8
9.4
42
Ease of Admin
8.5
10
9.5
45
Quality of Support
7.2
30
9.3
92
Has the product been a good partner in doing business?
8.6
11
9.4
44
Product Direction (% positive)
7.8
32
9.1
87
Features by Category
Background Check Administration
7.7
22
|
Verified
9.3
41
7.7
19
|
Verified
9.3
39
7.8
17
|
Verified
9.3
44
Background Check Data
7.0
18
|
Verified
9.5
44
7.2
16
|
Verified
9.2
39
7.6
15
|
Verified
9.3
44
Background Check Additional Functionality
7.7
14
|
Verified
9.4
39
7.4
14
|
Verified
9.4
38
7.1
14
|
Verified
9.0
25
Drug Testing Administration
8.7
10
Not enough data
9.1
11
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
Drug Testing Data
9.3
10
Not enough data
9.0
10
Not enough data
Drug Testing Additional Functionality
8.1
9
Not enough data
8.5
10
Not enough data
9.3
9
Not enough data
Platform Content
Not enough data
8.5
35
Not enough data
9.3
42
Not enough data
8.7
35
Platform Basics
Not enough data
9.2
34
Not enough data
9.2
33
Not enough data
9.4
38
Platform Additional Functionality
Not enough data
9.1
35
Not enough data
9.5
40
Not enough data
Feature Not Available
Not enough data
9.2
31
Platform Data
Not enough data
9.3
37
Not enough data
9.4
35
Not enough data
9.1
38
Not enough data
9.7
35
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
First Advantage and Zinc are categorized as Background Check
Unique Categories
First Advantage is categorized as Drug Testing and SAP Store
Zinc is categorized as Reference Check
Reviews
Reviewers' Company Size
First Advantage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zinc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
7.3%
Retail
4.9%
Restaurants
4.9%
Information Technology and Services
4.9%
Hospital & Health Care
4.9%
Other
73.2%
Information Technology and Services
15.1%
Financial Services
15.1%
Computer Software
15.1%
Oil & Energy
3.6%
Marketing and Advertising
3.6%
Other
47.5%
Most Helpful Reviews
First Advantage
Most Helpful Favorable Review
Carrie W.
Verified User in Food & Beverages
Most of our criminal background checks complete more quickly than our former background vendor. The FADV team is also knowledgeable and helpful, especially when there is an issue.
Most Helpful Critical Review
Verified User in Management Consulting
Everything except their polite customer service but their customer service doesn't involve background check work.
Zinc
Most Helpful Favorable Review
Arman G.
Verified User in Financial Services
Team of professionals, who are always available to address the business needs and address soloutions. The solution is easy to use both for the busieness and the candidates
Most Helpful Critical Review
Verified User in Staffing and Recruiting
It can take a while and doesn't offer a reminder
Carrie W.
Verified User in Food & Beverages
Most of our criminal background checks complete more quickly than our former background vendor. The FADV team is also knowledgeable and helpful, especially when there is an issue.
Arman G.
Verified User in Financial Services
Team of professionals, who are always available to address the business needs and address soloutions. The solution is easy to use both for the busieness and the candidates
Verified User in Management Consulting
Everything except their polite customer service but their customer service doesn't involve background check work.
Verified User in Staffing and Recruiting
It can take a while and doesn't offer a reminder
Alternatives
Discussions
First Advantage has no discussions with answers
Can I access my references?
1 comment
LS
Hi Margaret, thanks for the review. You can see your references by going to your profile page: https://app.zincwork.com/profile
If you have any other...Read more
Zinc has no more discussions with answers
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