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- Factset Investment Research-vs-Refinitiv Eikon
Compare Factset Investment Research and Refinitiv Eikon 
At a Glance
Market Segments
Enterprise (42.9% of reviews)
Mid-Market (38.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Factset Investment Research
Star Rating
(28)4.3 out of 5
Market Segments
Enterprise (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Factset Investment ResearchRefinitiv Eikon
Star Rating
(50)4.1 out of 5
Market Segments
Mid-Market (38.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Refinitiv EikonSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Refinitiv Eikon excels in Market News with a score of 9.0, highlighting its comprehensive coverage and timely updates, while Factset Investment Research trails slightly at 8.1, with reviewers mentioning that its news features could be more robust.
- Reviewers mention that Refinitiv Eikon's Financial Analysis capabilities are strong, scoring 8.6, with users appreciating its detailed insights and user-friendly interface, whereas Factset Investment Research scores 7.9, with some users indicating that its analysis tools are less intuitive.
- G2 users highlight Refinitiv Eikon's superior Alerts and Monitoring features, scoring 8.5, as being highly customizable and effective, while Factset Investment Research, scoring 8.1, is noted for having fewer options for personalization in alerts.
- Users on G2 report that Refinitiv Eikon offers better Mobility with a score of 8.5, allowing for seamless access on various devices, while Factset Investment Research, with a score of 7.5, is mentioned as having limitations in mobile functionality.
- Reviewers mention that Refinitiv Eikon's Quality of Support is notably high at 8.0, with many praising the responsiveness and helpfulness of the support team, compared to Factset Investment Research's impressive score of 9.4, where users report exceptional service and quick resolutions.
- Users say that Refinitiv Eikon's Data Visualization tools are effective, scoring 8.4, with reviewers appreciating the clarity and depth of visual data representation, while Factset Investment Research, scoring 8.1, is noted for having solid visualization tools but lacking some advanced features that users desire.
Pricing
Entry-Level Pricing
Factset Investment Research
No pricing availableRefinitiv Eikon
No pricing availableFree Trial
Factset Investment Research
Free Trial is available
Refinitiv Eikon
No trial information availableRatings
Meets Requirements
9.0
15
8.4
40
Ease of Use
8.6
15
7.6
40
Ease of Setup
Not enough data
8.5
13
Ease of Admin
Not enough data
8.8
11
Quality of Support
9.4
13
8.0
36
Has the product been a good partner in doing business?
9.0
5
8.8
13
Product Direction (% positive)
7.5
14
7.1
36
Features by Category
Financial Information
8.1
7
8.4
25
7.9
7
7.9
25
Analysis
7.9
8
8.6
25
7.5
8
7.6
24
7.2
6
7.5
23
Not enough data
7.4
15
Not enough data
7.4
15
Market News
8.1
9
8.5
23
7.8
9
8.6
25
8.1
9
9.0
25
Platform Basics
7.5
6
8.5
14
7.2
6
8.3
15
Market Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Factset Investment Research and Refinitiv Eikon are categorized as Financial Research
Unique Categories
Factset Investment Research has no unique categories
Refinitiv Eikon is categorized as Fixed Income Pricing Data
Reviews
Reviewers' Company Size
Factset Investment Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Refinitiv Eikon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
35.7%
Investment Management
17.9%
Investment Banking
14.3%
Banking
7.1%
Venture Capital & Private Equity
3.6%
Other
21.4%
Financial Services
40.8%
Investment Banking
10.2%
Capital Markets
8.2%
Banking
8.2%
Research
6.1%
Other
26.5%
Most Helpful Reviews
Factset Investment Research
Most Helpful Favorable Review
Verified User in Investment Management
There’s so much information on FactSet. I like how much I can personalize it.
Most Helpful Critical Review
Refinitiv Eikon
Most Helpful Favorable Review
Verified User in Financial Services
All financial information, news, analysis, details available at one place
Most Helpful Critical Review
Verified User in Entertainment
Company directory is somewhat complicated to navigate
Verified User in Investment Management
There’s so much information on FactSet. I like how much I can personalize it.
Verified User in Financial Services
All financial information, news, analysis, details available at one place
Verified User in Entertainment
Company directory is somewhat complicated to navigate
Alternatives
Discussions
What is FactSet RMS?
1 comment
NG
My experience here was a very terrible one. After I had made my second deposit I was blocked out. Nothing I did worked. I was so frustrated and giving up on...Read more
What is a research management system?
1 comment
NG
My experience here was a very terrible one. After I had made my second deposit I was blocked out. Nothing I did worked. I was so frustrated and giving up on...Read more
Factset Investment Research has no more discussions with answers
Refinitiv Eikon has no discussions with answers
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