Exclaimer was very easy to get up and running. We followed one of their videos to complete the initial setup, and then found it very intuitive to start creating signatures.
After implementation, we found that 40% of external emails were not being delivered successfully. I submitted a critical ticket to Exclaimer support, and it took them over 6 hours to respond (breach of the service agreement that has a 6 hour expectation in...
Ease of use - and their support features
The customer service is in France. Even during French business hours, if you try to reach them using their chat facility, you only get a message saying that they will respond to you in two business days, which they will not do. There is virtually no...
Exclaimer was very easy to get up and running. We followed one of their videos to complete the initial setup, and then found it very intuitive to start creating signatures.
Ease of use - and their support features
After implementation, we found that 40% of external emails were not being delivered successfully. I submitted a critical ticket to Exclaimer support, and it took them over 6 hours to respond (breach of the service agreement that has a 6 hour expectation in...
The customer service is in France. Even during French business hours, if you try to reach them using their chat facility, you only get a message saying that they will respond to you in two business days, which they will not do. There is virtually no...