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- Everbridge 360 (Critical Event Management)
- One Call Now
- Everbridge 360 (Critical Event Management)-vs-One Call Now
Compare Everbridge 360 (Critical Event Management) and One Call Now 
At a Glance
Market Segments
Mid-Market (40.2% of reviews)
Mid-Market (55.2% of reviews)
Entry-Level Pricing
Contact Everbridge
No pricing available
Everbridge 360 (Critical Event Management)
Star Rating
(172)4.4 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Entry-Level Pricing
Contact Everbridge
Learn more about Everbridge 360 (Critical Event Management)One Call Now
Star Rating
(58)4.4 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about One Call NowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Everbridge Mass Notification excels in its SMS Messaging feature, scoring 9.1, which reviewers say allows for effective and timely communication during emergencies. In contrast, One Call Now also offers SMS capabilities but lacks the same level of user satisfaction, particularly in bulk messaging options.
- Reviewers mention that One Call Now shines in its Quality of Support, with a score of 9.2, indicating that users feel well-supported and valued. Conversely, Everbridge's support is rated slightly lower at 9.0, suggesting that while it is still good, it may not be as responsive or helpful as One Call Now.
- G2 users highlight Everbridge's superior Triggered Notifications feature, scoring 9.3, which allows for automated alerts based on specific criteria. Users on G2 note that One Call Now's notification capabilities are effective but do not offer the same level of customization and automation.
- Users say that Everbridge's Ease of Setup is rated at 8.3, which some find challenging compared to One Call Now's higher score of 8.6. Reviewers mention that One Call Now provides a more straightforward onboarding process, making it easier for new users to get started.
- Reviewers mention that Everbridge Mass Notification has a robust set of integrations, scoring 9.3, which allows for seamless connectivity with other platforms. In contrast, One Call Now's integration capabilities are perceived as more limited, which may hinder users looking for a comprehensive communication solution.
- Users report that Everbridge's Product Direction is rated at 8.7, indicating a positive outlook for future updates and features. However, One Call Now's lower score of 7.3 suggests that some users are concerned about the platform's long-term development and innovation.
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Pricing
Entry-Level Pricing
Everbridge 360 (Critical Event Management)
Everbridge Mass Notification
Contact Everbridge
One Call Now
No pricing availableFree Trial
Everbridge 360 (Critical Event Management)
No trial information availableOne Call Now
No trial information availableRatings
Meets Requirements
9.0
141
9.0
43
Ease of Use
8.8
147
8.6
42
Ease of Setup
8.3
113
8.6
28
Ease of Admin
8.4
85
9.1
30
Quality of Support
9.0
137
9.2
36
Has the product been a good partner in doing business?
8.7
86
9.2
26
Product Direction (% positive)
8.7
135
7.3
39
Features by Category
Dialing Options
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Agent Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Safety
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Health
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audit and Inspections
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
Not enough data
9.1
15
Not enough data
9.4
14
Not enough data
9.4
17
Not enough data
8.7
5
Administration
Not enough data
9.4
13
Not enough data
9.3
5
Not enough data
9.4
8
Not enough data
9.3
5
Threat Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Threat Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Threat Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Critical Event Management (CEM) PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Emergency Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Emergency Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Prevention & Preparation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Everbridge 360 (Critical Event Management) and One Call Now are categorized as Emergency Notification
Unique Categories
Everbridge 360 (Critical Event Management) is categorized as Critical Event Management (CEM) Platforms, Emergency Management, Protective Intelligence Platforms, Operational Risk Management, Business Continuity Management, and Occupational Health and Safety (OHS)
One Call Now is categorized as Frontline Worker Communication Platforms, Appointment Reminder, SMS Marketing, Auto Dialer, and Proactive Notification
Reviews
Reviewers' Company Size
Everbridge 360 (Critical Event Management)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
One Call Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
11.8%
Hospital & Health Care
8.9%
Financial Services
6.5%
Public Safety
5.9%
Construction
4.7%
Other
62.1%
Religious Institutions
22.4%
Non-Profit Organization Management
19.0%
Hospital & Health Care
10.3%
Education Management
8.6%
Transportation/Trucking/Railroad
3.4%
Other
36.2%
Most Helpful Reviews
Everbridge 360 (Critical Event Management)
Most Helpful Favorable Review
Tracy K.
Verified User in Public Relations and Communications
Everbridge Mass Notification is a quick, reliable way to get information out to a large number of people in a timely manner. The system has a ton of functionality to be able to meet a number of different needs and is extremely user-friendly for both admins...
Most Helpful Critical Review
Verified User in Government Administration
There should be a way to notify across organizations in the mapping function and send messages in multiple languages.
One Call Now
Most Helpful Favorable Review
Joe V.
Verified User in Security and Investigations
Excellent Service - Immediate information can be disseminated with ease!
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
How difficult it is to set up for an export. I am not very tech savvy so the initial set up was difficult. Fortunatly, One Call Now had good customer service to help us.
Tracy K.
Verified User in Public Relations and Communications
Everbridge Mass Notification is a quick, reliable way to get information out to a large number of people in a timely manner. The system has a ton of functionality to be able to meet a number of different needs and is extremely user-friendly for both admins...
Joe V.
Verified User in Security and Investigations
Excellent Service - Immediate information can be disseminated with ease!
Verified User in Government Administration
There should be a way to notify across organizations in the mapping function and send messages in multiple languages.
Verified User in Non-Profit Organization Management
How difficult it is to set up for an export. I am not very tech savvy so the initial set up was difficult. Fortunatly, One Call Now had good customer service to help us.
Alternatives
Discussions
What is the purpose of mass notification system?
2 comments
GB
The purpose of the everbridge mass notification system is to rapidly notify employees, or the public (any person added ) that an emergency situation is...Read more
Everbridge 360 (Critical Event Management) has no more discussions with answers
What is One Call Now used for?
3 comments
CM
Community wide alerts, sending multiple messages using phone, email and text or a combination of all 3 methods. Read more
Dropped Messages
1 comment
SH
Wayne,
Thanks for your message. We'd love to get to the bottom of this for you. If you wouldn't mind contacting our client support at 877-698-3262, option...Read more
Is there a way to integrate this product with Blackbaud's On student information system?
1 comment
SH
Daniel,
Thank you for your comment/question! We currently do not have an integration directly with Blackboud but if you are able to export a file we can set...Read more
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