Compare Eventbrite and Universe 
At a Glance
Market Segments
Small-Business (62.9% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
Pay As You Go
No pricing available
Eventbrite
Star Rating
(768)4.3 out of 5
Market Segments
Small-Business (62.9% of reviews)
Entry-Level Pricing
Pay As You Go
Browse all 3 pricing plansUniverse
Star Rating
(27)4.4 out of 5
Market Segments
Small-Business (74.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about UniverseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Eventbrite excels in its event creation process, scoring 9.3, which reviewers mention is intuitive and user-friendly, making it easy to set up events quickly.
- Reviewers mention that Universe shines in social media promotion, with a score of 9.0, highlighting its seamless integration with various platforms that enhances event visibility.
- G2 users note that Eventbrite's payment processing is robust, scoring 8.8, with many reviewers appreciating the variety of payment options available for attendees.
- Users on G2 report that Universe offers superior multiple event management capabilities, scoring 9.5, which is particularly beneficial for users managing several events simultaneously.
- Reviewers say that Eventbrite's email customization features, scoring 8.7, allow for a high degree of personalization, which many users find essential for effective communication with attendees.
- Users report that Universe's contact list management is highly rated at 8.8, with reviewers mentioning its ease of use and effectiveness in organizing attendee information for future events.
Featured Products
Sponsored
The Ticket Fairy
(0)
Event Registration & Ticketing
Visit Website
Sponsored
ClearEvent
(0)
Event Registration & Ticketing
Visit Website
Sponsored
Beyonk
(0)
Event Registration & Ticketing
Visit Website
Pricing
Entry-Level Pricing
Eventbrite
Essentials
Pay As You Go
The basics you need to start selling tickets in minutes.
- One ticket type (ex. "General Admission")
- Ticketing & registration essentials
- Organizer mobile app
Universe
No pricing availableFree Trial
Eventbrite
Free Trial is available
Universe
Free Trial is available
Ratings
Meets Requirements
8.7
687
8.7
25
Ease of Use
9.0
695
9.1
26
Ease of Setup
8.9
320
8.0
17
Ease of Admin
8.9
319
8.3
17
Quality of Support
8.4
546
8.5
24
Has the product been a good partner in doing business?
8.8
297
8.6
15
Product Direction (% positive)
8.6
663
7.7
25
Features by Category
Registration
9.1
524
9.2
22
8.9
563
8.9
21
8.8
466
9.0
20
8.8
418
8.6
14
8.6
421
8.9
15
Generative AI
Feature Not Available
Feature Not Available
Marketing and Communications
8.7
437
8.8
20
8.4
435
8.5
17
7.8
417
8.3
15
8.2
437
8.8
19
8.4
380
9.0
19
8.2
259
9.3
14
Registration
9.1
524
9.2
22
8.9
563
8.9
21
8.8
466
9.0
20
8.8
418
8.6
14
8.6
421
8.9
15
Marketing and Communications
8.7
437
8.8
20
8.4
435
8.5
17
7.8
417
8.3
15
8.2
437
8.8
19
8.4
380
9.0
19
8.2
259
9.3
14
Event Operations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
93
Not enough data
Feature Not Available
Not enough data
8.3
101
Not enough data
Feature Not Available
Not enough data
8.0
77
Not enough data
Attendee Engagement
8.6
132
Not enough data
8.1
93
Not enough data
8.6
142
Not enough data
8.5
104
Not enough data
8.5
110
Not enough data
Platform
9.0
362
Not enough data
8.7
338
Not enough data
8.3
218
Not enough data
8.6
292
Not enough data
Generative AI
Feature Not Available
Not enough data
Marketing and Communications
8.9
57
Not enough data
8.8
70
Not enough data
9.2
65
Not enough data
8.7
66
Not enough data
8.8
70
Not enough data
Attendee Engagement
8.8
65
Not enough data
8.6
56
Not enough data
8.6
56
Not enough data
Registration
9.3
76
Not enough data
9.1
75
Not enough data
9.2
67
Not enough data
Generative AI
Feature Not Available
Not enough data
Administration
9.2
20
Not enough data
9.3
17
Not enough data
8.7
20
Not enough data
8.8
17
Not enough data
Community Management
9.0
16
Not enough data
8.8
15
Not enough data
8.9
19
Not enough data
8.3
18
Not enough data
Event Management
9.1
21
Not enough data
8.8
21
Not enough data
9.2
20
Not enough data
9.0
20
Not enough data
Box Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Eventbrite and Universe are categorized as Event Registration & Ticketing
Unique Categories
Eventbrite is categorized as Customer-to-Customer (C2C) Community Marketing, Event Management Platforms, Event Marketing, and Box Office
Universe has no unique categories
Reviews
Reviewers' Company Size
Eventbrite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Universe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.2%
Non-Profit Organization Management
7.1%
Higher Education
6.5%
Information Technology and Services
5.5%
Computer Software
4.3%
Other
67.5%
Information Technology and Services
11.1%
Events Services
11.1%
Marketing and Advertising
7.4%
Wholesale
3.7%
Transportation/Trucking/Railroad
3.7%
Other
63.0%
Most Helpful Reviews
Eventbrite
Most Helpful Favorable Review
Marie G.
Verified User in Automotive
The platform is really friendly and clear. It is easy to plan an event for the first time. being able to do white branding is really a plus.
Most Helpful Critical Review
Verified User in Medical Practice
Connecting my event to a Facebook page I manage did not work. They've done an excellent job hiding a support request form, but have not responded to my request for help.
Universe
Most Helpful Favorable Review
Prince Kingsley B.
Verified User in Entertainment
It's easy to setup and allowing multiple payment gateway selection along with social media integration to share and get discount off the tickets.
Most Helpful Critical Review
Verified User in Professional Training & Coaching
Many features have gone down hill—from ticket integration to customer service to an overall quirky software. I will set the parameters for my ticket sales dates and sometimes, for some reason, they will randomly change-closing the ticketing dates before the...
Marie G.
Verified User in Automotive
The platform is really friendly and clear. It is easy to plan an event for the first time. being able to do white branding is really a plus.
Prince Kingsley B.
Verified User in Entertainment
It's easy to setup and allowing multiple payment gateway selection along with social media integration to share and get discount off the tickets.
Verified User in Medical Practice
Connecting my event to a Facebook page I manage did not work. They've done an excellent job hiding a support request form, but have not responded to my request for help.
Verified User in Professional Training & Coaching
Many features have gone down hill—from ticket integration to customer service to an overall quirky software. I will set the parameters for my ticket sales dates and sometimes, for some reason, they will randomly change-closing the ticketing dates before the...
Alternatives
Discussions
General
1 comment
PD
This platform can be used with any social media.Read more
Eventbrite has no more discussions with answers
Universe has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
