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Compare ETQ Reliance QMS and MasterControl Quality Management System 
At a Glance
Market Segments
Enterprise (50.7% of reviews)
Mid-Market (64.9% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Year
ETQ Reliance QMS
Star Rating
(605)4.3 out of 5
Market Segments
Enterprise (50.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about ETQ Reliance QMSMasterControl Quality Management System
Star Rating
(500)4.3 out of 5
Market Segments
Mid-Market (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MasterControl Quality Management System excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate its comprehensive functionality, stating it has "transformed the way we handle compliance, document control, and overall quality processes."
- Users say that ETQ Reliance QMS is effective for document management, with many highlighting its ability to "keep track of and store documents" easily. This feature is particularly beneficial for teams transitioning from paper-based procedures.
- According to verified reviews, MasterControl's user-friendly interface and integration options are frequently praised, with users noting that the system is "rather user friendly" and that the company actively responds to customer requests for new features.
- Reviewers mention that while ETQ Reliance QMS has a solid workflow management system, it sometimes struggles with more complex configurations. However, users appreciate its automated document routing, which helps alleviate bottlenecks in approval processes.
- G2 reviewers highlight MasterControl's strong support quality, with a score that indicates users feel well-supported. Many users commend the training and learning resources, stating that they are "impressed" with the level of assistance provided during implementation.
- Users report that while both systems have similar star ratings, ETQ Reliance QMS shines in its flexibility and ease of adding new users, making it a good choice for organizations that prioritize user management and adaptability in their quality processes.
Pricing
Entry-Level Pricing
ETQ Reliance QMS
ETQ Reliance Quality Management System Core Applications
Contact Us
- Document Control
- Training Management
- Audit Management
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
Free Trial
ETQ Reliance QMS
No trial information availableMasterControl Quality Management System
No trial information availableRatings
Meets Requirements
8.4
500
8.6
422
Ease of Use
7.9
522
7.8
440
Ease of Setup
7.5
434
7.6
317
Ease of Admin
7.8
417
8.0
316
Quality of Support
7.7
484
8.6
417
Has the product been a good partner in doing business?
8.1
410
8.8
316
Product Direction (% positive)
8.2
499
9.2
416
Features by Category
Quality Management
8.1
55
7.1
62
7.9
56
6.7
64
7.7
53
6.9
60
8.0
47
7.0
59
Quality System
7.3
54
6.8
62
7.7
52
7.4
66
8.7
66
8.5
73
8.3
62
7.9
68
Usability
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Reporting
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Generative AI
Not enough data
6.3
5
Not enough data
6.3
5
Health & Safety
8.3
54
Not enough data
7.8
48
Not enough data
7.9
63
Not enough data
Platform
7.8
54
Not enough data
8.4
58
Not enough data
7.1
47
Not enough data
7.9
63
Not enough data
9.0
5
Not enough data
Environment
8.1
54
Not enough data
7.6
46
Not enough data
7.3
45
Not enough data
Services
8.3
62
Not enough data
8.2
59
Not enough data
8.1
61
Not enough data
8.4
57
Not enough data
Audit & Inspections
8.5
71
Not enough data
8.8
79
Not enough data
8.7
79
Not enough data
Text Summarization
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
7.9
53
Not enough data
8.0
50
Not enough data
7.9
48
Not enough data
Data Security
9.0
5
Not enough data
Reporting & Analytics
8.2
58
Not enough data
7.8
44
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
Compliance
8.5
46
Not enough data
8.1
45
Not enough data
8.4
44
Not enough data
Generative AI - Environmental Health and Safety
Not enough data
Not enough data
Not enough data
Not enough data
Nonconformance
8.3
243
|
Verified
7.6
252
|
Verified
8.5
296
|
Verified
7.6
264
|
Verified
8.2
264
|
Verified
7.6
260
|
Verified
Quality system
8.8
299
|
Verified
8.8
290
|
Verified
8.0
211
|
Verified
8.2
286
|
Verified
7.0
231
|
Verified
6.8
283
|
Verified
Risk Management
7.8
196
|
Verified
7.1
239
|
Verified
7.7
169
|
Verified
6.9
234
|
Verified
8.0
187
|
Verified
6.8
232
|
Verified
Inspection Management
7.9
220
|
Verified
7.3
269
|
Verified
8.5
263
|
Verified
8.0
278
|
Verified
8.4
257
|
Verified
7.5
257
|
Verified
Compliance
8.0
175
|
Verified
Feature Not Available
7.3
156
|
Verified
6.9
210
|
Verified
7.7
168
|
Verified
7.0
215
|
Verified
Platform
7.6
232
|
Verified
7.3
227
|
Verified
8.4
247
|
Verified
8.5
249
|
Verified
6.6
179
|
Verified
6.6
228
|
Verified
7.9
262
|
Verified
7.6
258
|
Verified
Services
8.0
270
|
Verified
7.9
260
|
Verified
7.9
275
|
Verified
8.2
265
|
Verified
7.8
281
|
Verified
8.6
268
|
Verified
8.0
259
|
Verified
8.4
244
|
Verified
Resource Management
7.2
27
Not enough data
7.3
31
Not enough data
7.6
30
Not enough data
Compliance Management
8.4
32
Not enough data
8.9
39
Not enough data
8.5
32
Not enough data
7.2
30
Not enough data
Administrative
7.7
35
Not enough data
8.0
35
Not enough data
7.8
35
Not enough data
Content Management
Not enough data
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Regulatory Compliance
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Workflow
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Platform
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Categories
Categories
Shared Categories
ETQ Reliance QMS and MasterControl Quality Management System are categorized as Medical QMS and Quality Management (QMS)
Unique Categories
ETQ Reliance QMS is categorized as Environmental Health and Safety and Sustainability Management
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, IT Risk Management, Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
Reviews
Reviewers' Company Size
ETQ Reliance QMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Devices
22.0%
Pharmaceuticals
6.0%
Automotive
5.3%
Manufacturing
4.9%
Chemicals
4.9%
Other
56.8%
Pharmaceuticals
35.9%
Medical Devices
25.2%
Biotechnology
14.3%
Hospital & Health Care
5.0%
Manufacturing
3.8%
Other
15.7%
Alternatives
Discussions
attachment limits
3 Comments
EH
I think the size restriction is more based on the amount of space in your file server than Reliance's limitation on attachments.Read more
Can I control the level of access my users have to ETQ?
2 Comments
Official Response from ETQ Reliance QMS
User access rights are managed by a multi-level security model that allows fine-grained control by individual user, role and location.
Read more
Are you using SCRM video in the Training module, yes? have you figured out bookmarking?
2 Comments
LF
We struggled with SCORM content in Reliance. It only really supports simple SCORM content. We use PowerPoint with the iSpring addon to create content and it...Read more
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
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