Compare EspoCRM and Vtiger All-In-One CRM 
At a Glance
Market Segments
Small-Business (72.2% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
$395.00
$12.00 1 User Per Month
EspoCRM
Star Rating
(20)4.6 out of 5
Market Segments
Small-Business (72.2% of reviews)
Entry-Level Pricing
$395.00
Browse all 4 pricing plansVtiger All-In-One CRM
Star Rating
(410)4.3 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vtiger All-In-One CRM excels in Lead Management with a score of 8.4, while EspoCRM shines even brighter with a score of 9.3, indicating a more robust feature set for tracking and nurturing leads.
- Reviewers mention that EspoCRM offers superior Reporting & Analytics capabilities, scoring 9.3 compared to Vtiger's 8.1, which suggests that users may find more insightful data visualizations and forecasting tools in EspoCRM.
- G2 users highlight that Vtiger's Mobile User Support is lacking with a score of 6.8, whereas EspoCRM provides a much better experience with a score of 8.6, making it more accessible for users on the go.
- Users on G2 note that both products have similar Quality of Support ratings at 8.6, but EspoCRM's overall support experience is slightly more favorable, as it also scores higher in Customer Support Portal features.
- Reviewers say that Vtiger's Customization options are rated at 8.4, but EspoCRM outperforms with a score of 9.3, allowing users to tailor the CRM to their specific business needs more effectively.
- Users report that while both platforms have decent Integration APIs, EspoCRM's score of 8.1 indicates a more extensive and user-friendly integration capability compared to Vtiger's 7.6, which may limit users looking to connect with other applications.
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Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
EspoCRM
No trial information availableVtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
9.0
14
8.6
355
Ease of Use
8.7
14
8.2
356
Ease of Setup
8.8
8
7.9
210
Ease of Admin
8.5
8
8.3
210
Quality of Support
8.6
14
8.6
340
Has the product been a good partner in doing business?
8.9
9
8.6
202
Product Direction (% positive)
9.2
14
8.9
343
Features by Category
Sales Force Automation
9.0
10
8.7
179
|
Verified
Feature Not Available
Feature Not Available
8.5
10
8.1
165
|
Verified
8.8
10
7.9
169
|
Verified
Feature Not Available
7.2
33
Feature Not Available
7.8
132
|
Verified
Feature Not Available
7.8
143
|
Verified
8.1
7
8.2
141
|
Verified
Feature Not Available
8.2
130
|
Verified
Marketing Automation
7.1
8
7.7
135
|
Verified
7.6
9
7.7
130
|
Verified
9.3
10
8.4
158
|
Verified
8.8
8
7.7
95
|
Verified
Customer Support
8.1
9
8.3
126
|
Verified
Feature Not Available
8.0
111
|
Verified
Feature Not Available
8.1
122
|
Verified
7.0
5
8.1
82
Feature Not Available
8.1
98
|
Verified
Reporting & Analytics
9.3
7
8.1
172
|
Verified
9.1
9
8.0
180
|
Verified
8.1
6
7.8
126
|
Verified
Mobile & Social
8.1
8
7.4
83
|
Verified
Feature Not Available
7.1
78
|
Verified
8.6
7
6.8
118
|
Verified
Platform
9.3
7
8.4
117
|
Verified
9.8
7
8.4
115
|
Verified
8.8
7
8.7
120
|
Verified
8.6
7
8.0
77
|
Verified
Feature Not Available
7.3
23
|
Verified
8.3
7
7.8
100
|
Verified
7.8
6
8.5
116
|
Verified
Feature Not Available
7.9
94
|
Verified
Integration
7.5
6
8.0
110
|
Verified
8.1
6
7.6
67
|
Verified
Feature Not Available
6.8
71
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.2
33
Not enough data
8.5
36
|
Verified
Not enough data
8.5
41
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication Channels
Not enough data
7.9
36
|
Verified
Not enough data
8.3
42
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
7.2
31
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
7.8
31
|
Verified
Not enough data
8.3
52
|
Verified
Not enough data
8.1
56
|
Verified
Categories
Categories
Shared Categories
EspoCRM and Vtiger All-In-One CRM are categorized as CRM
Unique Categories
EspoCRM is categorized as Email Marketing
Vtiger All-In-One CRM is categorized as Help Desk
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Computer Software
16.7%
Marketing and Advertising
11.1%
Computer & Network Security
11.1%
Motion Pictures and Film
5.6%
Other
33.3%
Information Technology and Services
20.8%
Computer Software
10.7%
Marketing and Advertising
5.5%
Telecommunications
3.9%
Retail
2.9%
Other
56.3%
Most Helpful Reviews
EspoCRM
Most Helpful Favorable Review
Hugo C.
Verified User in Information Technology and Services
EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome. I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with...
Most Helpful Critical Review
Vtiger All-In-One CRM
Most Helpful Favorable Review
manuel d.
Verified User in Internet
Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order...
Most Helpful Critical Review
gavin s.
Verified User in Information Technology and Services
The support. There is none. Most support documentation is for a different implementation that is paid. The E-Mailing system is fairly complex, we didn't implement the entire system to realize its full potential but it did appear a little clunky. Didn't seem...
Hugo C.
Verified User in Information Technology and Services
EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome. I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with...
manuel d.
Verified User in Internet
Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order...
gavin s.
Verified User in Information Technology and Services
The support. There is none. Most support documentation is for a different implementation that is paid. The E-Mailing system is fairly complex, we didn't implement the entire system to realize its full potential but it did appear a little clunky. Didn't seem...
Discussions
How do I set up EspoCRM?
1 comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 comments
VD
It seems like you haven't provided any text in an unknown language for translation. Could you please provide the text you would like translated into English?Read more
How do companies typically use PRODUCT?
2 comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
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