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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (67.5% of reviews)
Entry-Level Pricing
$395.00
$12.00 1 User Per Month
EspoCRM
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansVtiger All-In-One CRM
Star Rating
(412)4.3 out of 5
Market Segments
Small-Business (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vtiger All-In-One CRM excels in Sales Force Automation, particularly in Contact & Account Management with a score of 8.7, while EspoCRM shines in Lead Management with a higher score of 9.3, indicating a stronger capability in managing potential customers.
- Reviewers mention that Vtiger's Email Marketing features, such as Automated Email Responses, are effective, scoring 7.7, but EspoCRM's Marketing ROI Analytics at 8.8 is noted for providing better insights into campaign performance.
- G2 users highlight that EspoCRM offers superior Reporting & Analytics capabilities, with a score of 9.3 for Reporting and 9.1 for Dashboards, compared to Vtiger's scores of 8.1 and 8.0, respectively, making it a better choice for data-driven decision-making.
- Users on G2 report that Vtiger's Customer Support features, including Case Management, score 8.3, but EspoCRM's overall support experience is slightly lower at 8.1, suggesting Vtiger may provide a more robust support system.
- Reviewers mention that EspoCRM's Customization options are highly rated at 9.3, allowing for greater flexibility in tailoring the CRM to specific business needs, while Vtiger's score of 8.4 indicates it may not offer the same level of adaptability.
- Users say that Vtiger's Ease of Use is rated at 8.2, which is lower than EspoCRM's 8.7, suggesting that users may find EspoCRM more intuitive and user-friendly for everyday tasks.
Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
EspoCRM
No trial information availableVtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
9.2
16
8.6
357
Ease of Use
8.9
16
8.2
358
Ease of Setup
9.0
10
7.9
213
Ease of Admin
8.7
9
8.2
212
Quality of Support
8.5
16
8.6
342
Has the product been a good partner in doing business?
9.0
10
8.6
204
Product Direction (% positive)
9.3
16
8.9
345
Features by Category
Sales Force Automation
8.9
12
8.7
180
|
Verified
Feature Not Available
Feature Not Available
8.5
12
8.0
166
|
Verified
9.0
12
7.9
170
|
Verified
Feature Not Available
7.1
34
Feature Not Available
7.8
133
|
Verified
Feature Not Available
7.7
144
|
Verified
8.1
9
8.2
142
|
Verified
Feature Not Available
8.2
131
|
Verified
Marketing Automation
7.4
9
7.7
136
|
Verified
7.8
10
7.7
131
|
Verified
9.4
11
8.3
159
|
Verified
8.9
9
7.7
96
|
Verified
Customer Support
8.3
10
8.3
127
|
Verified
Feature Not Available
8.1
112
|
Verified
Feature Not Available
8.1
123
|
Verified
7.5
6
8.1
83
Feature Not Available
8.0
99
|
Verified
Reporting & Analytics
9.4
8
8.1
173
|
Verified
9.1
11
8.0
181
|
Verified
8.5
8
7.8
126
|
Verified
Mobile & Social
8.3
9
7.4
84
|
Verified
Feature Not Available
7.1
79
|
Verified
8.8
8
6.8
119
|
Verified
Platform
9.4
9
8.4
118
|
Verified
9.8
9
8.4
116
|
Verified
9.1
9
8.7
121
|
Verified
8.9
9
8.0
78
|
Verified
Feature Not Available
7.4
24
|
Verified
8.7
9
7.8
101
|
Verified
8.3
8
8.5
117
|
Verified
Feature Not Available
7.9
95
|
Verified
Integration
7.9
8
8.0
111
|
Verified
8.3
7
7.6
68
|
Verified
Feature Not Available
6.8
72
|
Verified
Generative AI
Not enough data
6.7
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.2
33
Not enough data
8.5
36
|
Verified
Not enough data
8.5
41
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
7.9
36
|
Verified
Not enough data
8.3
42
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
7.2
31
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
7.8
31
|
Verified
Not enough data
8.3
52
|
Verified
Not enough data
8.1
56
|
Verified
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EspoCRM and Vtiger All-In-One CRM are categorized as CRM
Unique Categories
EspoCRM is categorized as Email Marketing
Vtiger All-In-One CRM is categorized as Help Desk and Insurance CRM
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Information Technology and Services
20.7%
Computer Software
10.6%
Marketing and Advertising
5.4%
Telecommunications
3.9%
Retail
2.8%
Other
56.5%
Discussions
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 Comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
How do companies typically use PRODUCT?
2 Comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 Comments
VD
Not sureRead more
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