C2CRM Reviews & Product Details

I really like how C2CRM streamlines lead tracking, pipeline management, and follow-ups, which helps teams close deals faster. It's not just a tool—it's a platform that develops with you, providing confidence and control as your business evolves. I value the Sales Pipeline Management and Customer Support & Satisfaction Tools, especially opportunity tracking that allows me to track each lead's position in the pipeline. This visibility keeps deals from falling through the cracks and helps in prioritizing the most promising opportunities. The automated follow-ups feature, with workflow automation and built-in reminders, is fantastic because it ensures sales representatives don't miss important touchpoints, which ultimately boosts conversion rates. Additionally, I find it beneficial how C2CRM integrates financial and customer data with ERP and accounting systems, offering a 360-degree view of accounts, invoices, and sales, and eliminating silos which keeps the sales team aware of each customer's financial situation. Review collected by and hosted on G2.com.

It can be difficult to set up and train because of how customizable it is. Without specialized IT support, smaller teams might find it difficult to quickly make the most of it. The mobile app limits productivity while on the go because it isn't as polished or user-friendly as competitors, despite being functional. Review collected by and hosted on G2.com.

I use C2CRM to manage my customer data in one place and track all interactions easily, which helps me follow up on my leads, manage my sales pipeline, and keep everything organized without missing anything. I like that C2CRM saves time by reducing manual work and improves team coordination. It's simple and easy to use; I can see all customer details, follow-ups, and deal statuses in one place, which keeps me organized and saves a lot of time. The initial setup was quick and smooth, all perfect. Review collected by and hosted on G2.com.

Sometimes the system feels a bit slow, especially when loading data or switching between screens. The UI can be more modern and easy to understand for new users. Review collected by and hosted on G2.com.

I like C2CRM's easy-to-use interface and how it keeps everything organized in one place. The lead tracking and follow-up reminders are especially helpful as they save me time, help me stay consistent, avoid missing opportunities, and close deals more efficiently. The transition to C2CRM was smooth, with the interface making it easy for my team to adapt quickly. Review collected by and hosted on G2.com.

Sometimes the interface feels a bit outdated, and customization options could be more flexible. Improving the reporting features and adding more modern integrations would make it even better. Review collected by and hosted on G2.com.

One thing I like most about C2CRM is how practical and operations-focused it is compared to many modern CRMs. Instead of being only a sales pipeline tracker, it tries to run a large part of the business workflow inside the CRM. Review collected by and hosted on G2.com.

One thing I dislike about C2CRM is that its user interface feels a bit outdated compared to more modern CRM platforms. Review collected by and hosted on G2.com.

I appreciate its versatility. It’s both perfect and easy to use, with a user-friendly interface that makes everything straightforward. Review collected by and hosted on G2.com.

nothing, it's perfect and easy to use. The interface is user-friendly. Review collected by and hosted on G2.com.

I appreciate how C2CRM provides reliable and accurate information efficiently. Its user-friendly platform allows easy data management. C2CRM is affordable and offers market reliability. I like the reduced headcounts and cost savings it enables, along with advanced AI features that smoothen operations, data privacy, and comprehensive dashboard for all data. Review collected by and hosted on G2.com.

I find that C2CRM needs to update its software to align with new technologies. Review collected by and hosted on G2.com.

C2CRM supports creation of custom objects, fields, workflows, rules, and views so you can adapt the system to your business processes. Review collected by and hosted on G2.com.

For teams that are often out of the office or rely heavily on mobile access, Review collected by and hosted on G2.com.

It provides me in lead calculations and even in accounting Review collected by and hosted on G2.com.

It is less user-friendly and sometimes requires manual work Review collected by and hosted on G2.com.

I am frequently C2CRM for Customer Relationship

A great tool to manage multiple roles in Customer Relationship, Ease of Integration and

Ease of Implementation, Ease of use is the key Feature of C2CRM Review collected by and hosted on G2.com.

Sometime it gets complicated to use C2CRM. They can work on customer support for their clients. Review collected by and hosted on G2.com.

Better to use with bugs with timely disposition Review collected by and hosted on G2.com.

Takes time to get refresh when the lead get disposed Review collected by and hosted on G2.com.