- Home
- ...
- Fire Department Software
- ESO Fire RMS
- Tyler Enterprise Public Safety
- ESO Fire RMS-vs-Tyler Enterprise Public Safety
Compare ESO Fire RMS and Tyler Enterprise Public Safety 
At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Mid-Market (84.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ESO Fire RMS
Star Rating
(21)3.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ESO Fire RMSTyler Enterprise Public Safety
Star Rating
(13)4.2 out of 5
Market Segments
Mid-Market (84.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Tyler Enterprise Public SafetySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ESO Fire RMS excels in its Mobile Reporting capabilities, allowing first responders to quickly document incidents on the go, while Tyler Enterprise Public Safety offers a more robust Computer Aided Dispatch (CAD) system that integrates seamlessly with other public safety tools.
- Reviewers mention that the Quality of Support for ESO Fire RMS is rated at 7.9, which is slightly lower than Tyler Enterprise Public Safety's 8.1, indicating that users may find more responsive assistance with Tyler's support team.
- G2 users highlight that Tyler Enterprise Public Safety shines in Data Management features, particularly with its Custom Reporting options, which allow for tailored reports that meet specific departmental needs, whereas ESO Fire RMS has more limited customization capabilities.
- Users on G2 report that the Ease of Setup for ESO Fire RMS is rated at 6.9, which is higher than Tyler's 6.5, suggesting that new users may find ESO Fire RMS easier to implement initially.
- Reviewers mention that Tyler Enterprise Public Safety's Integrations with other systems, such as Evidence Management, are more comprehensive, providing a more cohesive experience for users who rely on multiple software solutions.
- Users say that the Product Direction rating for Tyler Enterprise Public Safety is significantly higher at 9.1 compared to ESO Fire RMS's 6.4, indicating a stronger confidence among users in Tyler's future development and feature enhancements.
Pricing
Entry-Level Pricing
ESO Fire RMS
No pricing availableTyler Enterprise Public Safety
No pricing availableFree Trial
ESO Fire RMS
No trial information availableTyler Enterprise Public Safety
No trial information availableRatings
Meets Requirements
6.5
13
7.9
13
Ease of Use
7.1
12
7.2
13
Ease of Setup
6.9
8
6.5
9
Ease of Admin
7.6
9
6.9
9
Quality of Support
7.9
12
8.1
13
Has the product been a good partner in doing business?
7.8
9
8.0
9
Product Direction (% positive)
6.4
13
9.1
13
Features by Category
Crime Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Emergency Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Business Operations
Not enough data
Not enough data
Not enough data
Not enough data
Police Records Management System (RMS)Hide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Report Writing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Evidence Management
Not enough data
Not enough data
Not enough data
Not enough data
Booking & Jailing
Not enough data
Not enough data
Not enough data
Not enough data
Data Reports
Not enough data
Not enough data
Not enough data
Not enough data
Personnel Management
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ESO Fire RMS and Tyler Enterprise Public Safety are categorized as Fire Department
Unique Categories
ESO Fire RMS has no unique categories
Tyler Enterprise Public Safety is categorized as Police Records Management System (RMS), Crime Analytics, and Emergency Medical Services
Reviews
Reviewers' Company Size
ESO Fire RMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tyler Enterprise Public Safety
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Safety
52.6%
Government Administration
21.1%
Hospital & Health Care
10.5%
Financial Services
5.3%
Environmental Services
5.3%
Other
5.3%
Public Safety
53.8%
Government Administration
23.1%
Law Enforcement
15.4%
Information Technology and Services
7.7%
‐
Other
0.0%
Most Helpful Reviews
ESO Fire RMS
Most Helpful Favorable Review
Verified User in Public Safety
The simplicity of its use, the majority of our members picked-up on the new reporting system quickly and commented on its intuitive format.
Most Helpful Critical Review
Adam R.
Verified User in Government Administration
It is very antiquated and build on a foxpro back end. The report writing is very limited and clunky. Customization is very limited and the scheduling module is extremely confusion and cumbersome for daily operations. The functionalities are limited for most...
Tyler Enterprise Public Safety
Most Helpful Favorable Review
Verified User in Public Safety
I enjoy being able to unify 7 agencies in data sharing and streaming workflows across boundries
Most Helpful Critical Review
Verified User in Public Safety
The simplicity of its use, the majority of our members picked-up on the new reporting system quickly and commented on its intuitive format.
Verified User in Public Safety
I enjoy being able to unify 7 agencies in data sharing and streaming workflows across boundries
Adam R.
Verified User in Government Administration
It is very antiquated and build on a foxpro back end. The report writing is very limited and clunky. Customization is very limited and the scheduling module is extremely confusion and cumbersome for daily operations. The functionalities are limited for most...
Alternatives
Discussions
ESO Fire RMS has no discussions with answers
Tyler Enterprise Public Safety has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy