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Compare ESO Fire RMS and First Due 
At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Small-Business (51.4% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
ESO Fire RMS
Star Rating
(21)3.6 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ESO Fire RMSFirst Due
Star Rating
(39)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about First DueESO Fire RMS vs First Due
When assessing the two solutions, reviewers found First Due easier to use, set up, and administer. Reviewers also preferred doing business with First Due overall.
- Reviewers felt that First Due meets the needs of their business better than ESO Fire RMS.
- When comparing quality of ongoing product support, reviewers felt that First Due is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of First Due over ESO Fire RMS.
Pricing
Entry-Level Pricing
ESO Fire RMS
No pricing availableFirst Due
No pricing availableFree Trial
ESO Fire RMS
No trial information availableFirst Due
No trial information availableRatings
Meets Requirements
6.5
13
8.8
37
Ease of Use
7.1
12
8.4
37
Ease of Setup
6.9
8
7.9
34
Ease of Admin
7.6
9
8.3
26
Quality of Support
7.9
12
9.2
36
Has the product been a good partner in doing business?
7.8
9
9.0
26
Product Direction (% positive)
6.4
13
9.4
37
Features by Category
Emergency Response
Not enough data
7.6
19
Not enough data
8.9
19
Not enough data
7.7
19
Data Management
Not enough data
6.9
18
Not enough data
8.2
18
Business Operations
Not enough data
6.1
19
Not enough data
7.4
19
Categories
Categories
Shared Categories
ESO Fire RMS and First Due are categorized as Fire Department
Unique Categories
ESO Fire RMS has no unique categories
First Due is categorized as Emergency Medical Services
Reviews
Reviewers' Company Size
ESO Fire RMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
First Due
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Safety
52.6%
Government Administration
21.1%
Hospital & Health Care
10.5%
Financial Services
5.3%
Environmental Services
5.3%
Other
5.3%
Public Safety
70.3%
Government Administration
18.9%
Hospital & Health Care
5.4%
Law Enforcement
2.7%
Computer & Network Security
2.7%
Other
0.0%
Alternatives
Discussions
ESO Fire RMS has no discussions with answers
First Due has no discussions with answers
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