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Compare EPX and Heartland Payments+ 
Featured Products
At a Glance
Market Segments
Enterprise (47.6% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EPX
Star Rating
(21)4.4 out of 5
Market Segments
Enterprise (47.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EPXHeartland Payments+
Star Rating
(13)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Heartland Payments+EPX vs Heartland Payments+
- Reviewers felt that Heartland Payments+ meets the needs of their business better than EPX.
- When comparing quality of ongoing product support, reviewers felt that EPX is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Heartland Payments+ over EPX.
Pricing
Entry-Level Pricing
EPX
No pricing availableHeartland Payments+
No pricing availableFree Trial
EPX
No trial information availableHeartland Payments+
No trial information availableRatings
Meets Requirements
8.9
18
9.4
8
Ease of Use
8.6
18
9.0
8
Ease of Setup
9.5
13
Not enough data
Ease of Admin
9.4
13
Not enough data
Quality of Support
9.1
18
8.6
7
Has the product been a good partner in doing business?
10.0
13
Not enough data
Product Direction (% positive)
6.6
17
7.1
8
Features by Category
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EPX and Heartland Payments+ are categorized as Payment Processing
Reviews
Reviewers' Company Size
EPX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heartland Payments+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
38.1%
Information Technology and Services
19.0%
Hospital & Health Care
14.3%
Financial Services
14.3%
Health, Wellness and Fitness
4.8%
Other
9.5%
Wholesale
8.3%
Veterinary
8.3%
Transportation/Trucking/Railroad
8.3%
Tobacco
8.3%
Retail
8.3%
Other
58.3%
Alternatives
Discussions
If a franchisee location is trying to find a payment history, will our back office be able to assist?
1 Comment
Official Response from EPX
Yes. All fields submitted with a payment are searchable. The franchisee can search within their activity or the back office can drill down on the location to...Read more
If a franchisee has several locations will that person be able to view all the locations he or she owns?
1 Comment
Official Response from EPX
Yes, EPX can create users in webSuite to allow each location to view its own reporting individually. EPX can also create a division user ID for the franchise...Read more
Why is chargeback processing easier with EPX?
1 Comment
Official Response from EPX
EPX’s online chargeback reporting eliminates paper and instantly matches the chargeback to the original transaction. This tool dramatically reduces the...Read more
Heartland Payments+ has no discussions with answers
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