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At a Glance
Epos Now
Epos Now
Star Rating
(10)4.0 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Epos Now
Lightspeed Retail
Lightspeed Retail
Star Rating
(290)4.0 out of 5
Market Segments
Small-Business (83.0% of reviews)
Information
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Lightspeed Retail excels in Inventory Management with a score of 9.1, allowing for efficient tracking and organization of stock, while Epos Now, with a score of 9.7, is praised for its Product Organization feature, which helps users categorize and manage products effectively.
  • Reviewers mention that Epos Now shines in Employee Management with a score of 9.7, highlighting its robust features for scheduling and tracking employee performance, whereas Lightspeed Retail's score of 8.6 indicates it may not be as comprehensive in this area.
  • G2 users note that Lightspeed Retail's Reporting capabilities, scoring 8.8, provide valuable insights into sales and inventory, but Epos Now outperforms with a perfect score of 10.0 for its End of Day Reports, which are particularly useful for daily financial reconciliations.
  • Users on G2 report that Lightspeed Retail offers a solid Credit Card Payments experience with a score of 8.6, but Epos Now's higher score of 9.3 for Discounts indicates a more flexible approach to managing promotions and customer incentives.
  • Reviewers say that Lightspeed Retail's Ease of Use is rated at 8.5, making it user-friendly for small businesses, while Epos Now's higher score of 9.5 suggests a more intuitive interface that may reduce the learning curve for new users.
  • Users report that while Lightspeed Retail has a solid Quality of Support rating of 7.9, Epos Now's score of 8.3 indicates a slightly better customer service experience, which can be crucial for businesses needing timely assistance.
Featured Products
Pricing
Entry-Level Pricing
Epos Now
No pricing available
Lightspeed Retail
Lean
Starting at $69.00
Browse all 4 pricing plans
Free Trial
Epos Now
No trial information available
Lightspeed Retail
Free Trial is available
Ratings
Meets Requirements
9.8
7
8.2
233
Ease of Use
9.5
7
8.5
233
Ease of Setup
Not enough data
8.1
135
Ease of Admin
Not enough data
8.4
136
Quality of Support
8.3
7
7.9
228
Has the product been a good partner in doing business?
Not enough data
7.9
137
Product Direction (% positive)
10.0
6
7.5
226
Features by Category
Not enough data
8.6
969
POS
Not enough data
8.9
95
Not enough data
9.1
101
Not enough data
8.8
99
Not enough data
8.7
107
Not enough data
9.0
107
Marketing
Not enough data
8.0
60
Not enough data
7.4
48
Administration
Not enough data
9.1
101
Not enough data
8.6
78
Not enough data
8.8
104
Not enough data
7.7
69
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meal Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Back Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Front of Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epos Now
Epos Now
Lightspeed Retail
Lightspeed Retail
Epos Now and Lightspeed Retail are categorized as Retail POS
Unique Categories
Epos Now
Epos Now is categorized as Restaurant POS and Restaurant Management
Lightspeed Retail
Lightspeed Retail has no unique categories
Reviews
Reviewers' Company Size
Epos Now
Epos Now
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
40.0%
Enterprise(> 1000 emp.)
10.0%
Lightspeed Retail
Lightspeed Retail
Small-Business(50 or fewer emp.)
83.0%
Mid-Market(51-1000 emp.)
13.0%
Enterprise(> 1000 emp.)
4.0%
Reviewers' Industry
Epos Now
Epos Now
Retail
60.0%
Restaurants
10.0%
Hospital & Health Care
10.0%
Consumer Services
10.0%
Automotive
10.0%
Other
0.0%
Lightspeed Retail
Lightspeed Retail
Retail
48.4%
Apparel & Fashion
5.8%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.2%
Most Helpful Reviews
Epos Now
Epos Now
Most Helpful Favorable Review
Verified User
G
Verified User in Restaurants

Great tech support and nice layout of the back end and ui

Most Helpful Critical Review
Verified User
G
Verified User in Retail

The fact EposNow promised a system that in the end did not work for my business and now they wont give me a refund on software or hardware that was ever installed! Just so frustrating!

Lightspeed Retail
Lightspeed Retail
Most Helpful Favorable Review
SS
Stacie S.
Verified User in Retail

There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...

Most Helpful Critical Review
Brett T.
BT
Brett T.
Verified User in Automotive

Our bike shop has been using Lightspeed for 5 years now, first with their Mac based software, and then with their cloud based software (Lightspeed Retail). There are many great things about the software, but on the whole I would not recommend a small...

Alternatives
Epos Now
Epos Now Alternatives
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Lightspeed Retail
Lightspeed Retail Alternatives
Square Point of Sale
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Add Square Point of Sale
Shopify POS
Shopify POS
Add Shopify POS
Heartland Retail
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Clover
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Discussions
Epos Now
Epos Now Discussions
Monty the Mongoose crying
Epos Now has no discussions with answers
Lightspeed Retail
Lightspeed Retail Discussions
What does the company Lightspeed do?
5 comments
Jose Andres G.
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Monty the Mongoose crying
Lightspeed Retail has no more discussions with answers