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Netcore Customer Engagement Platform
Optimized for quick response
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Mid-Market (54.5% of reviews)
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
$
Netcore Customer Engagement Platform
Star Rating
(556)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plansSAP Emarsys
Star Rating
(543)4.3 out of 5
Market Segments
Mid-Market (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Netcore Customer Engagement Platform excels in ease of use, with many users highlighting its intuitive interface and quick setup process. This is contrasted by some users of SAP Emarsys who mention challenges with configuration, indicating a steeper learning curve.
- Users say that SAP Emarsys shines in personalization capabilities, with features that allow for rich segmentation and automated marketing journeys. Reviewers appreciate how it unifies customer data for more relevant campaigns, making it a strong choice for businesses focused on tailored marketing.
- According to verified reviews, Netcore Customer Engagement Platform is praised for its powerful omnichannel reach and real-time analytics. Users find that these features enhance their marketing strategies, allowing for effective customer engagement across various platforms.
- Reviewers mention that while SAP Emarsys offers robust automation programs, some users feel that the platform could improve in support quality. In contrast, Netcore's support team receives high marks for their responsiveness and assistance during day-to-day operations.
- G2 reviewers highlight that Netcore's analytics dashboard is particularly insightful, providing users with valuable behavioral insights that inform their marketing decisions. This feature is seen as a significant advantage over SAP Emarsys, where users have expressed a desire for more comprehensive reporting tools.
- Users report that both platforms have their strengths, but Netcore Customer Engagement Platform generally receives higher satisfaction ratings overall. This is reflected in its G2 Score, which indicates a more favorable user experience compared to SAP Emarsys, especially in areas like campaign performance and customer support.
Pricing
Entry-Level Pricing
Netcore Customer Engagement Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
The startup package is specially designed, keeping the limitations of early-stage startups in mind, whether they prefer no-code tools or want affordable prices--all while still delivering an intelligent customer experience so they can succeed big time!
- Deep Segmentation, User Analytics, Unlimited User Journeys, Unlimited App Push Notifications, Unlimited Web Push Notifications
- 100,000 Emails Free Per Month, App Nudges & Contextual Walkthroughs, A/B Testing, Rule Based Website Personalization For D2C, Recommendations & Recently Viewed Widgets For D2C
- 24/7 Email Support, Onboarding Support, Scheduled Office Hours, Paid Add On - Emails, WhatsApp, SMS
SAP Emarsys
ESSENTIAL
$
Achieve your most essential objectives through marketing personalization and automation.
Free Trial
Netcore Customer Engagement Platform
No trial information availableSAP Emarsys
No trial information availableRatings
Meets Requirements
8.7
485
8.3
401
Ease of Use
8.9
490
8.2
406
Ease of Setup
8.8
338
7.1
213
Ease of Admin
8.9
151
8.2
172
Quality of Support
9.0
483
8.4
397
Has the product been a good partner in doing business?
9.1
154
8.5
173
Product Direction (% positive)
9.4
475
8.9
374
Features by Category
Email Marketing
8.9
225
8.7
262
|
Verified
9.0
218
8.7
246
|
Verified
8.9
216
8.5
257
|
Verified
8.5
213
8.3
231
|
Verified
Online Marketing
8.4
196
7.0
157
|
Verified
8.5
202
8.0
190
|
Verified
8.7
210
8.1
217
|
Verified
8.6
203
8.0
214
|
Verified
Feature Not Available
7.7
157
Lead Management
8.6
196
7.9
173
|
Verified
8.6
198
7.8
192
|
Verified
8.9
210
8.5
239
|
Verified
8.3
189
7.8
161
|
Verified
8.4
190
8.0
158
|
Verified
8.5
200
8.2
183
|
Verified
8.4
188
7.8
146
|
Verified
8.4
189
8.2
144
|
Verified
Campaign Management
8.6
212
8.2
181
|
Verified
8.2
204
7.8
122
Feature Not Available
7.6
113
|
Verified
Feature Not Available
7.0
84
Social
Feature Not Available
7.3
93
Feature Not Available
7.5
103
|
Verified
Feature Not Available
7.4
101
|
Verified
Feature Not Available
7.4
93
|
Verified
Feature Not Available
7.5
104
|
Verified
Reporting & Analytics
8.8
211
8.0
236
|
Verified
8.4
202
7.8
176
|
Verified
8.4
203
7.6
165
|
Verified
8.2
189
7.4
173
|
Verified
7.4
181
7.4
109
Platform
8.5
185
7.6
152
|
Verified
8.5
181
8.0
134
|
Verified
8.7
187
8.5
151
|
Verified
8.2
171
7.9
105
|
Verified
8.2
177
6.8
106
|
Verified
8.5
176
8.5
136
|
Verified
8.4
168
7.6
102
|
Verified
Agentic AI - Marketing Automation
8.5
47
6.5
29
8.6
46
6.1
28
8.6
46
6.4
30
8.6
46
6.4
29
8.6
46
6.6
29
8.8
47
6.7
29
Integration
8.5
191
7.9
157
|
Verified
8.4
189
7.7
150
|
Verified
8.1
179
7.4
116
|
Verified
Metrics
Not enough data
7.8
35
Not enough data
8.1
38
Not enough data
8.0
30
Not enough data
8.0
34
Not enough data
8.1
33
Not enough data
8.3
35
Not enough data
7.8
33
Not enough data
8.3
36
Not enough data
8.0
33
Reporting
Not enough data
8.0
40
Not enough data
8.1
37
Not enough data
7.8
35
Not enough data
8.6
39
Not enough data
8.1
37
Not enough data
7.9
32
Not enough data
7.8
36
Other
Not enough data
8.2
35
Not enough data
8.0
32
Not enough data
8.0
29
Not enough data
8.4
36
Not enough data
8.2
31
Not enough data
8.4
31
Not enough data
7.7
34
Agentic AI - Digital Analytics
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
7.1
8
Administration
Not enough data
7.1
38
Not enough data
7.5
36
Not enough data
8.3
40
Not enough data
8.5
40
Administration
Not enough data
8.2
82
Not enough data
7.9
75
Not enough data
7.8
75
Not enough data
8.6
85
Not enough data
7.1
58
Not enough data
7.8
65
Integrations
Not enough data
7.8
48
Not enough data
7.8
58
Not enough data
8.0
58
Not enough data
7.7
58
Platform
Not enough data
8.1
55
Not enough data
7.9
54
Not enough data
8.3
49
Not enough data
7.8
64
Not enough data
8.2
59
Not enough data
8.4
73
Not enough data
8.0
55
Not enough data
8.4
70
User Identification
8.5
42
Not enough data
9.0
44
Not enough data
8.0
42
Not enough data
Tracking & Reporting
8.9
41
Not enough data
8.9
42
Not enough data
8.8
41
Not enough data
9.2
43
Not enough data
8.8
40
Not enough data
9.0
42
Not enough data
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Diagnosis
Not enough data
6.9
61
Not enough data
7.3
66
Not enough data
7.8
72
Not enough data
7.4
65
Tracking
Not enough data
7.3
70
Not enough data
7.1
61
Not enough data
8.2
86
Not enough data
8.0
80
Not enough data
7.3
59
Reporting
Not enough data
8.2
93
Not enough data
7.6
80
Not enough data
7.6
72
Not enough data
7.6
77
Agentic AI - Email Deliverability
Not enough data
6.7
18
Not enough data
7.0
18
Not enough data
7.2
18
Not enough data
6.3
18
Not enough data
7.2
18
Analytics
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
9.1
9
Content Management
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Feature Not Available
Design & Development
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.2
10
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
7.5
10
Agentic AI - Location-Based Marketing Features
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
7.7
11
Not enough data
8.0
10
Not enough data
8.2
11
Not enough data
7.6
11
Visitor Behavior
8.8
63
8.5
94
|
Verified
8.8
61
8.8
101
|
Verified
Feature Not Available
8.2
79
|
Verified
Templates
8.2
60
8.0
96
|
Verified
8.7
60
8.6
98
|
Verified
8.5
63
8.5
95
|
Verified
Personalization
8.7
60
8.6
104
|
Verified
8.4
61
8.4
93
|
Verified
8.8
58
8.5
96
|
Verified
8.3
58
8.4
69
|
Verified
8.5
56
8.7
86
|
Verified
8.8
56
8.6
100
|
Verified
8.4
59
8.5
96
|
Verified
9.1
62
8.7
92
|
Verified
Multichannel
8.9
60
8.3
86
|
Verified
8.9
62
8.9
117
|
Verified
8.8
60
8.4
89
|
Verified
Administration
9.1
58
8.7
105
|
Verified
8.9
57
8.5
111
|
Verified
9.0
58
8.5
102
|
Verified
8.9
57
8.2
90
|
Verified
Agentic AI - E-Commerce Personalization
9.2
17
5.2
8
9.4
16
5.4
8
User Analysis
8.7
47
Not enough data
8.7
46
Not enough data
User Support
8.9
46
Not enough data
8.8
43
Not enough data
9.0
42
Not enough data
Walkthrough Type
8.4
42
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.5
135
7.7
24
8.9
144
8.3
26
8.6
139
7.9
24
8.8
140
8.3
27
8.7
140
8.0
24
Analytics
8.7
145
7.6
24
8.4
137
7.3
24
Optimization
8.4
138
7.6
24
8.7
141
8.2
25
8.5
140
7.0
22
8.3
133
7.4
23
Agentic AI - Push Notification
8.6
18
6.5
13
8.3
16
6.4
13
8.3
17
6.4
13
Segmentation
8.6
27
8.8
20
8.6
25
8.9
19
Targeting
8.8
25
8.7
18
8.1
25
8.3
17
Triggered Content
8.8
24
8.1
15
9.0
26
8.9
20
9.0
25
8.9
19
Personalized Content
8.4
25
8.3
19
8.3
23
9.0
15
8.5
25
8.6
17
Agentic AI - Personalization Engines
8.0
5
8.1
6
7.7
5
8.1
6
Not enough data
8.3
6
7.7
5
7.8
6
8.0
5
7.8
6
8.0
5
8.1
6
Text Messaging
8.9
94
8.3
23
8.1
84
7.4
18
8.4
88
8.5
24
8.1
87
7.7
17
8.4
86
8.0
20
7.8
80
7.1
18
8.5
85
8.3
23
8.7
83
7.9
19
SMS Platform
8.5
85
7.8
23
8.8
88
8.6
23
7.7
82
7.4
17
7.7
82
6.9
15
7.9
82
7.1
16
8.5
83
8.2
19
Agentic AI - SMS Marketing
8.1
9
5.4
9
9.3
9
5.4
9
9.3
9
6.1
9
9.3
9
5.6
9
9.4
9
5.2
9
9.6
9
5.6
9
Data Sourcing
8.2
63
Not enough data
8.3
62
Not enough data
8.4
63
Not enough data
8.3
61
Not enough data
Intelligence
8.3
61
Not enough data
7.6
59
Not enough data
8.2
59
Not enough data
Functionality
8.9
17
Not enough data
9.0
17
Not enough data
9.1
16
Not enough data
9.0
17
Not enough data
Management
8.7
17
Not enough data
8.7
15
Not enough data
9.5
16
Not enough data
9.4
16
Not enough data
Platform Basics
8.5
79
Not enough data
8.3
81
Not enough data
8.6
82
Not enough data
8.3
77
Not enough data
8.5
79
Not enough data
Agentic AI - Customer Journey Mapping
9.2
16
Not enough data
Platform Basics
8.9
97
8.6
50
8.8
100
8.6
48
Platform Data
8.7
97
8.1
45
8.4
96
8.0
47
8.6
100
8.4
51
8.7
95
7.9
44
Platform Additional Functionality
8.7
96
7.8
44
8.6
95
8.1
42
8.4
94
7.9
40
Agentic AI - Customer Journey Analytics
7.9
24
8.0
10
8.0
22
8.3
10
8.3
22
8.0
10
8.2
22
8.3
9
Messaging Channels
9.1
16
Not enough data
9.4
17
Not enough data
7.4
15
Not enough data
7.6
17
Not enough data
Administration
9.2
17
Not enough data
8.5
16
Not enough data
9.4
14
Not enough data
8.2
14
Not enough data
Loyalty Experience
Not enough data
8.4
15
Not enough data
8.6
15
Not enough data
8.4
17
Not enough data
8.5
22
Not enough data
7.4
12
Not enough data
7.8
13
Loyalty Platform
Not enough data
8.7
15
Not enough data
8.7
18
Not enough data
8.3
15
Not enough data
8.5
16
Not enough data
8.8
18
Agentic AI - Loyalty Management
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
6.9
6
Computing
8.3
126
Not enough data
8.1
127
Not enough data
8.5
128
Not enough data
Experimental Design
8.5
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.8
126
Not enough data
8.2
119
Not enough data
Agentic AI - A/B Testing
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
9.0
15
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.4
28
Not enough data
8.3
29
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.8
28
Not enough data
8.4
27
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.6
28
Not enough data
8.6
27
Not enough data
8.3
27
Not enough data
8.5
29
Not enough data
Agentic AI - Personalization
7.6
18
Not enough data
7.9
19
Not enough data
7.5
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
7.5
19
Not enough data
Analysis
8.7
59
8.0
43
9.0
61
8.3
68
|
Verified
8.3
59
7.7
38
8.6
58
8.1
54
Campaigns
8.5
61
7.9
42
|
Verified
9.1
62
8.4
46
|
Verified
8.4
58
8.4
39
|
Verified
8.1
55
7.8
32
9.1
64
9.1
64
8.9
64
8.8
62
Engagement
8.2
56
8.1
52
Platform
8.8
57
8.4
59
8.8
59
8.1
28
|
Verified
8.6
54
8.3
43
Agentic AI - Mobile Marketing
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
5.4
9
Not enough data
6.0
8
Not enough data
6.4
7
Not enough data
7.4
7
Marketing Operations
Feature Not Available
8.0
70
|
Verified
8.7
104
8.5
83
|
Verified
8.8
112
8.3
80
|
Verified
9.1
108
8.8
81
|
Verified
8.0
99
Feature Not Available
7.8
95
Feature Not Available
Campaign Activity
8.8
113
8.3
94
|
Verified
8.7
114
8.4
101
|
Verified
8.5
109
8.1
74
|
Verified
8.5
102
8.0
75
|
Verified
8.6
102
8.4
72
|
Verified
8.3
103
8.1
73
Agentic AI - Marketing Analytics
8.2
16
7.2
16
8.8
16
7.5
16
8.8
16
7.3
16
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Variation Testing
9.4
13
Not enough data
9.0
13
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
Reporting
9.4
14
Not enough data
9.3
15
Not enough data
Personalization
9.0
15
Not enough data
9.3
14
Not enough data
9.1
13
Not enough data
Administration
9.1
13
Not enough data
9.0
14
Not enough data
8.9
15
Not enough data
9.2
14
Not enough data
Categories
Categories
Shared Categories
Netcore Customer Engagement Platform and SAP Emarsys are categorized as SMS Marketing, Personalization Engines, Push Notification, E-Commerce Personalization, Customer Journey Analytics, Marketing Analytics, Mobile Marketing, and Marketing Automation
Unique Categories
Netcore Customer Engagement Platform is categorized as Customer Journey Mapping, Geofencing, Personalization, Digital Adoption Platform, Customer Data Platform (CDP), A/B Testing, Mobile App Analytics, Mobile App Optimization, Proactive Notification, and WhatsApp Marketing
SAP Emarsys is categorized as Location-Based Marketing, Digital Experience Platforms (DXP), Email Deliverability, Loyalty Management, Transactional Email, and Digital Analytics
Reviews
Reviewers' Company Size
Netcore Customer Engagement Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Emarsys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
20.4%
Insurance
7.5%
Retail
6.9%
Banking
6.6%
Marketing and Advertising
5.3%
Other
53.4%
Retail
28.1%
Apparel & Fashion
10.5%
Consumer Goods
5.4%
Marketing and Advertising
4.8%
Sporting Goods
3.9%
Other
47.3%
Alternatives
Discussions
Netcore Customer Engagement Platform has no discussions with answers
Can I add other templates if I don't want to use html?
2 Comments
WY
Hola Pamela!
Gracias por tu pregunta.
Our Template Editor does let you design and create your own templates. As long as you have the VCE enabled, this is a...Read more
Why don't they have support for training in Spanish?
1 Comment
Official Response from SAP Emarsys
Hello Mateo!
We appreciate your question. Although we indeed do not have the same availability of documentation in Spanish as for other languages, this is...Read more
how much turnvoer my company need before emarsys is worth.
1 Comment
PD
Hi Timo, Thank you for your question. It is usually its 50-500m + annual turnover.Read more
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