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At a Glance
Market Segments
Small-Business (62.5% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$5.00 1 month per user
Free
Element
Star Rating
(37)4.2 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 month per user
Browse all 2 pricing plansZoom Workplace
Star Rating
(55,346)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Zoom Workplace" excels in video conferencing with a high rating of 9.4, while "Element" falls short with a rating of 7.6. Reviewers mention that the video quality and ease of use during meetings are standout features in Zoom Workplace.
- Reviewers mention that "Zoom Workplace" offers superior instant messaging capabilities, scoring 8.9 compared to Element's 8.9. However, users on G2 highlight that Zoom's mobile application is more user-friendly, with a rating of 9.0, making it easier for on-the-go communication.
- G2 users say that "Zoom Workplace" provides a more robust file sharing experience, with a score of 8.8, while "Element" matches this score but lacks the same level of integration with other tools, which users find essential for seamless collaboration.
- Users report that "Zoom Workplace" shines in its ease of setup, scoring 9.1, compared to Element's 9.2. However, reviewers mention that Element's setup process is slightly more intuitive for new users, making it a favorable option for small businesses.
- Reviewers mention that "Zoom Workplace" has a more extensive user directory feature, scoring 8.6, which helps in quickly finding and connecting with colleagues. In contrast, Element's user directory received a lower score of 7.7, indicating room for improvement in this area.
- Users on G2 highlight that "Zoom Workplace" has a better overall quality of support, with a score of 8.7, compared to Element's 8.0. Reviewers say that timely responses and helpful resources make Zoom a more reliable partner for businesses.
Pricing
Entry-Level Pricing
Element
Element Business
$5.00
1 month per user
For teams who need secure communications hosted in our secure cloud hosting service.
- The Element app
- Cloud admin console
- Customer support
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Element
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.7
28
9.2
42,285
Ease of Use
8.6
28
9.1
42,421
Ease of Setup
8.9
11
9.1
13,575
Ease of Admin
8.1
9
9.0
12,261
Quality of Support
8.1
25
8.7
31,229
Has the product been a good partner in doing business?
8.7
10
9.1
11,443
Product Direction (% positive)
7.5
28
8.3
39,773
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6558
|
Verified
Not enough data
9.1
6758
|
Verified
Not enough data
8.8
6012
|
Verified
Collaboration
Not enough data
8.6
5115
|
Verified
Not enough data
9.1
6752
|
Verified
Not enough data
9.0
6508
|
Verified
Not enough data
8.7
4981
|
Verified
Not enough data
9.3
7102
|
Verified
Functionality
Not enough data
8.5
5069
|
Verified
Not enough data
9.0
6319
|
Verified
Not enough data
8.7
4827
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
107
Business Instant Messaging
8.3
22
8.6
500
8.8
23
8.7
517
8.4
23
8.5
499
Business Instant Messaging
8.0
18
9.0
499
7.5
17
9.2
505
Business Instant Messaging
8.4
21
8.9
496
9.3
21
8.9
502
8.5
21
8.5
495
Generative AI - Business Instant Messaging
Not enough data
8.5
174
AI - Business Instant Messaging
Not enough data
8.4
171
Not enough data
8.4
171
Not enough data
8.3
170
Not enough data
8.2
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Content
Not enough data
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
65
Not enough data
9.0
68
Design Tools
Not enough data
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
280
Not enough data
8.9
288
Integrations
Not enough data
8.2
274
Not enough data
8.7
277
Software Offering
Not enough data
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
Not enough data
9.0
16924
Not enough data
8.6
12635
|
Verified
Not enough data
8.7
13557
|
Verified
Not enough data
8.9
17369
|
Verified
Conferencing Options
Not enough data
9.1
19373
|
Verified
Not enough data
9.2
19516
|
Verified
Not enough data
9.3
21485
|
Verified
Application Tools
Not enough data
8.9
16003
|
Verified
Not enough data
9.1
19201
|
Verified
Not enough data
8.8
16117
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
401
Not enough data
9.1
403
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
392
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
102
Not enough data
8.7
102
Not enough data
8.7
101
Coordination Tools
Not enough data
8.8
109
Not enough data
8.8
103
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
8.9
103
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30662
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14717
|
Verified
Not enough data
9.1
14803
|
Verified
Meeting Coordination
Not enough data
8.9
28051
|
Verified
Not enough data
9.0
27150
|
Verified
Not enough data
8.9
27459
|
Verified
Not enough data
9.0
15171
|
Verified
Software Type
Not enough data
8.9
26488
|
Verified
Not enough data
8.8
13937
|
Verified
Not enough data
9.2
15844
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
443
Not enough data
7.9
442
Not enough data
7.9
438
Calendar View
Not enough data
8.3
391
Not enough data
8.5
400
Shared Calendar
Not enough data
8.5
382
Not enough data
8.3
389
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
378
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.4
165
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
124
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
137
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Categories
Categories
Shared Categories
Element and Zoom Workplace are categorized as Business Instant Messaging
Unique Categories
Element is categorized as Frontline Worker Communication Platforms
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Element
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Computer Software
12.5%
Marketing and Advertising
9.4%
Writing and Editing
6.3%
Staffing and Recruiting
6.3%
Other
50.0%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
Element has no discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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