Compare Elastic Observability and OpenText IDOL 
At a Glance
Market Segments
Enterprise (46.2% of reviews)
Mid-Market (44.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Elastic Observability
Star Rating
(80)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Elastic ObservabilityOpenText IDOL
Star Rating
(10)4.4 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OpenText IDOLSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText IDOL excels in Data Centralization, with a score of 9.4, allowing for seamless integration of various data sources, while Elastic Observability scores lower at 8.7, indicating potential challenges in consolidating data effectively.
- Reviewers mention that OpenText IDOL's Quality of Support is highly rated at 9.3, with many users appreciating the responsiveness and helpfulness of the support team, whereas Elastic Observability's support is rated at 7.5, suggesting room for improvement in customer service.
- G2 users highlight OpenText IDOL's superior Search Analytics capabilities, scoring 8.9, which allows for more effective data retrieval and insights, compared to Elastic Observability's score of 8.6, which may not provide the same depth of analysis.
- Users on G2 report that OpenText IDOL offers better Integration options with a score of 9.2, making it easier to connect with other tools and platforms, while Elastic Observability's integration capabilities are rated lower, indicating potential limitations in this area.
- Reviewers say that OpenText IDOL shines in Performance Monitoring, achieving a score of 8.9, which is crucial for maintaining system health, while Elastic Observability's performance monitoring features are rated at 7.8, suggesting it may not be as robust in this critical functionality.
- Users report that OpenText IDOL's Dashboards and Visualizations are highly effective, scoring 9.2, providing clear insights and user-friendly interfaces, whereas Elastic Observability's score of 8.3 indicates that its visualizations may not be as intuitive or comprehensive.
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Pricing
Entry-Level Pricing
Elastic Observability
No pricing availableOpenText IDOL
No pricing availableFree Trial
Elastic Observability
Free Trial is available
OpenText IDOL
No trial information availableRatings
Meets Requirements
8.7
60
9.4
6
Ease of Use
7.2
62
8.3
6
Ease of Setup
6.5
19
Not enough data
Ease of Admin
6.6
19
Not enough data
Quality of Support
7.5
52
9.3
5
Has the product been a good partner in doing business?
7.6
15
Not enough data
Product Direction (% positive)
7.7
61
10.0
6
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
Monitoring and Management
9.0
5
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.1
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
Search Queries
8.1
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
Functionality
8.6
7
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
Data Preparation
8.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Visualization
9.3
5
Not enough data
9.7
5
Not enough data
Application Performance Monitoring (APM)Hide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Elastic Observability and OpenText IDOL are categorized as Enterprise Search Software
Unique Categories
Elastic Observability is categorized as Log Analysis, Log Monitoring, IoT Analytics Platforms, Application Performance Monitoring (APM), Cloud Infrastructure Monitoring, Website Monitoring, and AIOps Platforms
OpenText IDOL is categorized as Text Analysis and Insight Engines
Reviews
Reviewers' Company Size
Elastic Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText IDOL
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.6%
Computer Software
21.8%
Internet
7.7%
Retail
3.8%
Marketing and Advertising
3.8%
Other
37.2%
Information Technology and Services
33.3%
Non-Profit Organization Management
11.1%
Insurance
11.1%
Information Services
11.1%
Computer Software
11.1%
Other
22.2%
Most Helpful Reviews
Elastic Observability
Most Helpful Favorable Review
Timothy S.
Verified User in Internet
It's open source, free, fast and the basic stack is quick to install and get running. The fact that it is well bundled with ELK (log stash and kibana) make it awesome for aggregating and searching logs. it also works really well as a cache for...
Most Helpful Critical Review
Евгений .
Verified User in Computer Software
I don't like the following: 1) Why Java and Ruby? Why not just Ruby or Java? I have to configure how to run java, jruby and after that I faced with the Ruby errors of some plugin... AAA!! 2) I don't understand configuration, what should i chose: embedded...
OpenText IDOL
Most Helpful Favorable Review
Zachary H.
Verified User in Non-Profit Organization Management
Using analytics for trends and customer outlook
Most Helpful Critical Review
Hicham I.
Verified User in Banking
needs a long period of time to learn all the ins and outs
Timothy S.
Verified User in Internet
It's open source, free, fast and the basic stack is quick to install and get running. The fact that it is well bundled with ELK (log stash and kibana) make it awesome for aggregating and searching logs. it also works really well as a cache for...
Zachary H.
Verified User in Non-Profit Organization Management
Using analytics for trends and customer outlook
Евгений .
Verified User in Computer Software
I don't like the following: 1) Why Java and Ruby? Why not just Ruby or Java? I have to configure how to run java, jruby and after that I faced with the Ruby errors of some plugin... AAA!! 2) I don't understand configuration, what should i chose: embedded...
Hicham I.
Verified User in Banking
needs a long period of time to learn all the ins and outs
Discussions
what is the best way to sync data with elastic search from SQL server
3 comments
AT
I'm here to help with translations from an unknown language to English. If you have a text in an unknown language that needs translation, please provide it,...Read more
Do elastic search use indexes to store the information.
1 comment
AD
I'll take a stab at answering this question though I'm not 100% sure exactly what you are after.
The way I would explain it is that in elasticsearch an...Read more
Can I use Elasticsearch for free?
1 comment
GO
https://www.elastic.co/pricing/faq
Self-Managed: Yes. From the very beginning, the Elastic Stack — Elasticsearch, Kibana, Beats, and Logstash — has been...Read more
OpenText IDOL has no discussions with answers
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