Compare EBizCharge and Heartland Payments+ 
At a Glance
Market Segments
Small-Business (73.7% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EBizCharge
Star Rating
(86)4.8 out of 5
Market Segments
Small-Business (73.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EBizChargeHeartland Payments+
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Heartland Payments+Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that EBizCharge excels in "Quality of Support" with a score of 9.6, while Heartland Payments+ received a lower score of 8.6. Reviewers mention that EBizCharge's support team is responsive and helpful, making it easier for small businesses to resolve issues quickly.
- Reviewers mention that EBizCharge offers a robust "Instant Payment" feature with a score of 9.5, which allows for quick transactions. In contrast, Heartland Payments+ scored a perfect 10.0 in this area, indicating that users find it exceptionally efficient for immediate payment processing.
- Users on G2 highlight EBizCharge's "Real-Time Payments" feature, scoring 9.6, as a significant advantage for businesses needing immediate transaction updates. Heartland Payments+, however, scored lower at 8.3, suggesting that users may experience delays in payment confirmations.
- G2 users report that EBizCharge's "Payment Options" are diverse, particularly in "ACH Payments and eCheck Processing," which scored 9.5. Heartland Payments+ also offers strong payment options but received a perfect score of 10.0 for "Accepted Credit Cards and Debit Cards," indicating a broader acceptance of card types.
- Reviewers mention that EBizCharge shines in "User, Role, and Access Management" with a score of 9.4, making it easier for businesses to manage user permissions. Heartland Payments+ also scored well in this area, but users report that EBizCharge provides more customizable options for user roles.
- Users say that EBizCharge's "Fraud Protection Tools" scored 9.1, which is slightly lower than Heartland Payments+'s impressive score of 9.7. Reviewers mention that Heartland Payments+ offers more advanced fraud detection features, making it a preferred choice for businesses concerned about security.
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Pricing
Entry-Level Pricing
EBizCharge
No pricing availableHeartland Payments+
No pricing availableFree Trial
EBizCharge
No trial information availableHeartland Payments+
No trial information availableRatings
Meets Requirements
9.6
61
9.4
8
Ease of Use
9.6
60
9.0
8
Ease of Setup
9.2
33
Not enough data
Ease of Admin
9.5
33
Not enough data
Quality of Support
9.6
61
8.6
7
Has the product been a good partner in doing business?
9.6
33
Not enough data
Product Direction (% positive)
9.8
57
7.1
8
Features by Category
Payment Options
8.3
7
Not enough data
8.4
16
Not enough data
9.5
20
10.0
5
9.6
29
10.0
5
9.5
11
Not enough data
9.4
9
Not enough data
9.6
19
8.3
5
6.7
15
Not enough data
9.2
21
Not enough data
Administration
9.4
28
10.0
5
9.4
29
Not enough data
9.1
26
10.0
5
9.5
27
10.0
5
9.0
20
9.3
5
7.8
16
Not enough data
8.5
21
Not enough data
8.2
18
Not enough data
Security
9.3
25
Not enough data
9.1
24
9.7
5
9.3
16
Not enough data
9.1
17
9.7
5
9.4
21
Not enough data
Development
8.7
21
Not enough data
8.9
17
Not enough data
9.4
23
Not enough data
9.1
15
Not enough data
Platform
9.7
25
Not enough data
8.9
12
Not enough data
8.8
10
Not enough data
9.3
16
Not enough data
9.5
25
Not enough data
8.9
12
Not enough data
8.9
24
Not enough data
8.3
20
Not enough data
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dunning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
8.8
31
Not enough data
9.6
33
Not enough data
7.5
19
Not enough data
7.5
17
Not enough data
Administration
8.8
27
Not enough data
8.6
21
Not enough data
8.3
30
Not enough data
8.8
18
Not enough data
7.8
16
Not enough data
8.5
21
Not enough data
8.2
18
Not enough data
Payment Options
6.7
15
Not enough data
9.2
21
Not enough data
Security
9.4
21
Not enough data
Platform
8.9
24
Not enough data
8.3
20
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
9.5
7
Not enough data
9.2
6
Not enough data
9.6
8
Not enough data
Integrations
9.4
8
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
Transactions
8.6
6
Not enough data
9.3
7
Not enough data
9.6
8
Not enough data
Workflows
9.4
8
Not enough data
9.4
9
Not enough data
Payments - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EBizCharge and Heartland Payments+ are categorized as Payment Processing and Payment Gateways
Unique Categories
EBizCharge is categorized as Embedded Payments, Subscription Billing, Enterprise Payment, Accounts Receivable, and Billing
Heartland Payments+ has no unique categories
Reviews
Reviewers' Company Size
EBizCharge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heartland Payments+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
14.5%
Manufacturing
9.2%
Retail
9.2%
Transportation/Trucking/Railroad
6.6%
Electrical/Electronic Manufacturing
6.6%
Other
53.9%
Wholesale
8.3%
Veterinary
8.3%
Transportation/Trucking/Railroad
8.3%
Tobacco
8.3%
Retail
8.3%
Other
58.3%
Most Helpful Reviews
EBizCharge
Most Helpful Favorable Review
Verified User in Farming
Customer Service Relations! When we have an issue at our end the customer service department is there to assist and takes action. Never had anyone else.
Most Helpful Critical Review
Heartland Payments+
Most Helpful Favorable Review
Cathy L.
Verified User in Legal Services
From a payment-receiving side, the system is easy to use. I can easily track payments made to us.
Most Helpful Critical Review
Verified User in Wholesale
Heartland customer service has been difficult to work with. They POS machine is antiquated.
Verified User in Farming
Customer Service Relations! When we have an issue at our end the customer service department is there to assist and takes action. Never had anyone else.
Cathy L.
Verified User in Legal Services
From a payment-receiving side, the system is easy to use. I can easily track payments made to us.
Verified User in Wholesale
Heartland customer service has been difficult to work with. They POS machine is antiquated.
Alternatives
Discussions
What makes EBizCharge different from other payment gateway integrations?
1 comment
Official Response from EBizCharge
Unlike most other integrated processing solutions for ERP's and accounting softwares, the EBizChage solution is all-encompassing and not a third-party...Read more
Is the payment integration secure?
1 comment
Official Response from EBizCharge
Yes. EBizCharge utilizes the latest in payment security and fully meets rigorous specifications set by the Payment Card Industry (PCI). Encryption and...Read more
What is the installation process like?
1 comment
Official Response from EBizCharge
Installation and training are completely free. Installation is generally 10 minutes to 2 hours and can be done at anytime most convenient for your business.Read more
Heartland Payments+ has no discussions with answers
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