Compare Chargent and EBizCharge

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At a Glance
Chargent
Chargent
Star Rating
(59)4.5 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Information
Entry-Level Pricing
$3000+ per year
Browse all 3 pricing plans
EBizCharge
EBizCharge
Star Rating
(86)4.8 out of 5
Market Segments
Small-Business (73.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about EBizCharge
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Chargent's "Ease of Use" score is 8.4, which is lower than EBizCharge's impressive 9.6, indicating that EBizCharge may provide a more intuitive user experience.
  • Reviewers mention that EBizCharge excels in "Quality of Support" with a score of 9.6, while Chargent's score of 8.6 suggests that users may find EBizCharge's customer service more responsive and helpful.
  • G2 users highlight that EBizCharge offers superior "Payment Options," particularly in "ACH Payments and eCheck Processing" with a score of 9.5 compared to Chargent's 7.8, making EBizCharge a better choice for businesses needing diverse payment methods.
  • Users on G2 note that Chargent's "Product Direction" score of 8.1 is significantly lower than EBizCharge's 9.8, suggesting that EBizCharge may have a more promising roadmap for future enhancements and features.
  • Reviewers say that EBizCharge's "Fraud Protection Tools" score of 9.1 outshines Chargent's 9.1, but EBizCharge's overall security features, including "PCI Compliance" at 9.3, indicate a stronger commitment to safeguarding transactions.
  • Users report that Chargent's "Recurring Billing" score of 7.9 is less favorable than EBizCharge's 8.4, which may impact businesses that rely heavily on subscription models and automated billing processes.
Featured Products
Pricing
Entry-Level Pricing
Chargent
Sites
$3000+
per year
Browse all 3 pricing plans
EBizCharge
No pricing available
Free Trial
Chargent
Free Trial is available
EBizCharge
No trial information available
Ratings
Meets Requirements
9.0
56
9.6
61
Ease of Use
8.4
56
9.6
60
Ease of Setup
7.9
52
9.2
33
Ease of Admin
8.4
51
9.5
33
Quality of Support
8.6
54
9.6
61
Has the product been a good partner in doing business?
9.1
50
9.6
33
Product Direction (% positive)
8.1
56
9.8
57
Features by Category
Not enough data
9.0
655
Payment Options
Not enough data
8.3
7
Not enough data
8.4
16
Not enough data
9.5
20
Not enough data
9.6
29
Not enough data
9.5
11
Not enough data
9.4
9
Not enough data
9.6
19
Not enough data
6.7
15
Not enough data
9.2
21
Administration
Not enough data
9.4
28
Not enough data
9.4
29
Not enough data
9.1
26
Not enough data
9.5
27
Not enough data
9.0
20
Not enough data
7.8
16
Not enough data
8.5
21
Not enough data
8.2
18
Security
Not enough data
9.3
25
Not enough data
9.1
24
Not enough data
9.3
16
Not enough data
9.1
17
Not enough data
9.4
21
Development
Not enough data
8.7
21
Not enough data
8.9
17
Not enough data
9.4
23
Not enough data
9.1
15
Platform
Not enough data
9.7
25
Not enough data
8.9
12
Not enough data
8.8
10
Not enough data
9.3
16
Not enough data
9.5
25
Not enough data
8.9
12
Not enough data
8.9
24
Not enough data
8.3
20
Not enough data
Not enough data
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dunning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
352
Payment Processing
Not enough data
8.8
31
Not enough data
9.6
33
Not enough data
7.5
19
Not enough data
7.5
17
Administration
Not enough data
8.8
27
Not enough data
8.6
21
Not enough data
8.3
30
Not enough data
8.8
18
Not enough data
7.8
16
Not enough data
8.5
21
Not enough data
8.2
18
Payment Options
Not enough data
6.7
15
Not enough data
9.2
21
Security
Not enough data
9.4
21
Platform
Not enough data
8.9
24
Not enough data
8.3
20
Not enough data
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
80
Reporting
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.6
8
Integrations
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
8.3
6
Transactions
Not enough data
8.6
6
Not enough data
9.3
7
Not enough data
9.6
8
Workflows
Not enough data
9.4
8
Not enough data
9.4
9
Not enough data
Not enough data
Payments - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargent
Chargent
EBizCharge
EBizCharge
Chargent and EBizCharge are categorized as Payment Processing and Billing
Unique Categories
Chargent
Chargent is categorized as Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Chargent
Chargent
Small-Business(50 or fewer emp.)
42.4%
Mid-Market(51-1000 emp.)
44.1%
Enterprise(> 1000 emp.)
13.6%
EBizCharge
EBizCharge
Small-Business(50 or fewer emp.)
73.7%
Mid-Market(51-1000 emp.)
26.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Chargent
Chargent
Information Technology and Services
16.9%
Non-Profit Organization Management
13.6%
Education Management
5.1%
Accounting
5.1%
Telecommunications
3.4%
Other
55.9%
EBizCharge
EBizCharge
Wholesale
14.5%
Manufacturing
9.2%
Retail
9.2%
Transportation/Trucking/Railroad
6.6%
Electrical/Electronic Manufacturing
6.6%
Other
53.9%
Most Helpful Reviews
Chargent
Chargent
Most Helpful Favorable Review
Verified User in Wine and Spirits
GW
Verified User in Wine and Spirits

Easy to install and assign to our users. No issues since we started using Chargent.

Most Helpful Critical Review
Verified User in Consumer Goods
GC
Verified User in Consumer Goods

you can't set up payments for varying amounts so the process can continue instead of doing a payment by count and having to go back in and reset amount... too time consuming and if you miss the task reminder the payment does not get transacted.

EBizCharge
EBizCharge
Most Helpful Favorable Review
Verified User
G
Verified User in Farming

Customer Service Relations! When we have an issue at our end the customer service department is there to assist and takes action. Never had anyone else.

Most Helpful Critical Review
Alternatives
Chargent
Chargent Alternatives
QuickBooks Desktop Pro
Desktop Pro
Add QuickBooks Desktop Pro
Amazon Pay for Business
Amazon Pay for Business
Add Amazon Pay for Business
Stripe Payments
Stripe Payments
Add Stripe Payments
FreshBooks
FreshBooks
Add FreshBooks
EBizCharge
EBizCharge Alternatives
Stripe Payments
Stripe Payments
Add Stripe Payments
PayPal Payments
PayPal Payments
Add PayPal Payments
GoCardless
GoCardless
Add GoCardless
Authorize.net
Authorize.net
Add Authorize.net
Discussions
Chargent
Chargent Discussions
Does Chargent offer a Free Trial?
1 comment
Official Response from Chargent
Both Sandbox and Production installations come with a 30 day free trial to test out Chargent's core features. Sandbox trials also allow you to test...Read more
Does Chargent work outside of Salesforce?
1 comment
Official Response from Chargent
Chargent is embedded inside Salesforce, and so requires a subscription to Salesforce Enterprise Edition or above. Chargent is 100% Salesforce native, storing...Read more
Which Payment Gateways does Chargent connect to?
1 comment
Official Response from Chargent
Chargent Payment Processing for Salesforce includes prebuilt integrations with 30+ payment gateways, giving you the most options of any Salesforce payment...Read more
EBizCharge
EBizCharge Discussions
What makes EBizCharge different from other payment gateway integrations?
1 comment
Official Response from EBizCharge
Unlike most other integrated processing solutions for ERP's and accounting softwares, the EBizChage solution is all-encompassing and not a third-party...Read more
Is the payment integration secure?
1 comment
Official Response from EBizCharge
Yes. EBizCharge utilizes the latest in payment security and fully meets rigorous specifications set by the Payment Card Industry (PCI). Encryption and...Read more
What is the installation process like?
1 comment
Official Response from EBizCharge
Installation and training are completely free. Installation is generally 10 minutes to 2 hours and can be done at anytime most convenient for your business.Read more