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- Dynatrace-vs-New Relic One Software
Compare Dynatrace and New Relic One Software 
At a Glance
Market Segments
Enterprise (69.4% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
$0.00
Dynatrace
Star Rating
(1,323)4.5 out of 5
Market Segments
Enterprise (69.4% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Free Trial is available
Browse all 3 pricing plansNew Relic
Star Rating
(482)4.4 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in its Artificial Intelligence capabilities, scoring 8.7, while New Relic shines even brighter with a perfect score of 10.0. Reviewers mention that New Relic's AI features provide more accurate insights and predictive analytics, making it a preferred choice for businesses focused on leveraging AI for performance monitoring.
- Reviewers mention that Dynatrace offers superior Real-Time Monitoring with a score of 9.2 compared to New Relic's 9.6. Users on G2 appreciate Dynatrace's ability to provide immediate insights into system performance, while New Relic is noted for its comprehensive cloud infrastructure monitoring capabilities.
- Users say that Dynatrace's Multi-Cloud Management features score 8.6, which is slightly lower than New Relic's 8.4. However, reviewers mention that Dynatrace provides a more seamless experience when managing multiple cloud environments, making it easier for enterprises to monitor their diverse infrastructures.
- G2 users report that Dynatrace's Alerting system scores 9.0, while New Relic's is rated at 8.9. Reviewers mention that Dynatrace's alerting capabilities are more customizable, allowing users to set specific thresholds and receive timely notifications tailored to their needs.
- Users on G2 highlight that Dynatrace's Performance Monitoring is rated at 9.2, while New Relic's is slightly lower at 9.6. Reviewers mention that New Relic provides more detailed performance baselines, which helps teams identify and resolve issues faster.
- Reviewers mention that Dynatrace's Dashboards and Visualizations score 9.0, while New Relic's is rated at 8.9. Users report that Dynatrace offers more intuitive and customizable dashboards, making it easier for teams to visualize data and track performance metrics effectively.
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Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Dynatrace
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.8
1,038
8.8
405
Ease of Use
8.3
1,047
8.2
407
Ease of Setup
8.4
640
8.5
187
Ease of Admin
8.2
611
8.4
175
Quality of Support
8.7
982
8.4
349
Has the product been a good partner in doing business?
8.7
609
8.5
168
Product Direction (% positive)
9.3
1,012
8.3
400
Features by Category
User Behavior
8.9
112
|
Verified
Not enough data
7.9
69
Not enough data
8.1
83
|
Verified
Not enough data
8.3
101
|
Verified
Not enough data
A/B Testing
8.5
97
|
Verified
Not enough data
8.1
72
Not enough data
8.7
106
|
Verified
Not enough data
8.3
71
Not enough data
Visitor Information
8.6
113
|
Verified
Not enough data
8.4
108
|
Verified
Not enough data
Functionality
8.8
55
Not enough data
9.0
55
Not enough data
8.5
52
Not enough data
8.1
52
Not enough data
8.6
48
Not enough data
8.4
52
Not enough data
Experience
9.1
154
9.7
10
8.4
132
8.7
9
8.5
129
8.5
9
Management
8.4
122
8.3
8
8.7
149
9.0
10
7.8
97
7.8
9
Performance
9.1
146
9.8
9
9.4
151
9.7
10
8.5
143
9.7
10
9.1
143
9.8
9
Functionality
8.9
67
Not enough data
8.8
65
Not enough data
8.6
62
Not enough data
9.0
66
Not enough data
8.3
63
Not enough data
8.7
65
Not enough data
Functionality
9.1
43
Not enough data
8.9
42
Not enough data
8.5
38
Not enough data
8.2
39
Not enough data
Management
8.7
42
Not enough data
8.9
42
Not enough data
Feature Not Available
Not enough data
Monitoring
9.0
193
8.8
58
8.2
179
8.6
60
8.9
177
8.7
55
9.0
187
8.8
58
Administration
8.6
164
8.5
56
8.6
145
8.4
52
8.4
150
8.4
48
Analysis
8.2
174
8.4
58
8.6
190
9.1
60
Feature Not Available
7.5
49
Bug Reporting
8.5
36
Not enough data
7.8
33
Not enough data
8.1
33
Not enough data
Bug Monitoring
8.4
34
Not enough data
8.1
34
Not enough data
7.8
34
Not enough data
Monitoring
Not enough data
9.5
52
Not enough data
9.3
51
Not enough data
9.1
39
Management Tools
Not enough data
8.8
36
Not enough data
9.4
42
Not enough data
9.0
40
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.5
37
9.8
9
8.3
37
10.0
8
8.7
41
9.7
12
Issue Resolution
8.7
41
9.2
12
8.6
40
9.4
12
8.4
41
9.5
10
Management
8.6
41
9.5
13
8.6
42
9.6
13
8.2
40
9.4
13
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Visibility
9.0
62
9.0
55
8.9
61
9.1
55
8.6
62
8.8
54
Monitoring and Management
8.8
55
8.3
50
8.8
61
8.9
54
9.2
61
9.0
55
Visibility
Not enough data
9.0
66
Not enough data
9.1
64
Not enough data
9.0
65
Monitoring and Management
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.6
62
Not enough data
8.7
66
Not enough data
8.9
63
Not enough data
8.9
62
Cloud environment support
Not enough data
9.0
51
Not enough data
8.2
47
Functionality
8.8
48
Not enough data
8.8
49
Not enough data
9.1
47
Not enough data
8.3
44
Not enough data
Management
8.4
46
Not enough data
8.3
48
Not enough data
8.9
47
Not enough data
9.0
47
Not enough data
Data Preparation
8.7
55
|
Verified
8.8
35
8.0
52
|
Verified
9.0
29
8.1
51
|
Verified
7.8
29
8.1
51
|
Verified
8.3
28
Analysis
8.3
53
|
Verified
8.6
30
8.4
52
|
Verified
8.7
32
8.6
53
|
Verified
8.9
36
8.3
53
|
Verified
8.8
36
8.5
57
|
Verified
9.2
36
7.9
49
|
Verified
8.8
32
Visualization
9.0
57
|
Verified
9.3
39
8.5
54
|
Verified
8.7
33
Monitoring
8.7
92
8.8
95
8.8
92
8.9
96
8.9
97
9.1
97
7.7
84
7.4
70
8.5
90
8.6
85
Response
8.6
95
8.9
99
8.6
95
8.8
94
8.1
93
8.4
84
Performance
8.6
94
8.3
81
8.0
94
8.3
76
Functionality
8.5
90
8.6
83
8.3
94
8.1
76
7.8
87
7.7
72
8.5
94
8.6
83
Alerts management
8.1
36
7.8
24
7.7
36
7.7
25
8.7
36
8.7
26
Monitoring
8.8
37
8.3
26
9.1
37
9.2
26
8.9
37
8.2
26
9.2
37
8.9
26
Automation
8.2
36
7.6
25
8.2
36
8.0
26
Analysis
8.3
38
8.1
25
8.1
36
8.1
26
8.6
37
8.7
26
8.3
36
7.9
25
Issue Resolution
8.4
37
7.9
26
8.2
37
7.9
26
8.8
36
8.3
26
Generative AI
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.7
41
Not enough data
8.1
43
Not enough data
7.0
35
Not enough data
7.8
35
Not enough data
Records
8.6
41
Not enough data
8.5
41
Not enough data
8.8
41
Not enough data
Management
8.8
42
Not enough data
8.2
39
Not enough data
8.3
36
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Categories
Categories
Shared Categories
Dynatrace and New Relic are categorized as Observability Solution Suites, Log Monitoring, AIOps Platforms, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.1%
Insurance
9.1%
Computer Software
9.1%
Banking
8.6%
Other
46.7%
Information Technology and Services
24.2%
Computer Software
18.6%
Internet
9.4%
Financial Services
3.6%
Retail
2.6%
Other
41.5%
Most Helpful Reviews
Dynatrace
Most Helpful Favorable Review
Karan S.
Verified User in Telecommunications
Dynatrace excels in API monitoring, data analysis, and business analysis, making it incredibly useful for our day-to-day operations. What stands out most is its ease of use and the number of features it offers. Despite being a powerful tool, the interface...
Most Helpful Critical Review
Verified User in Telecommunications
Hate the monitoring setup complexity when it comes to orchestration in kubernetes
New Relic
Most Helpful Favorable Review
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Most Helpful Critical Review
Cody F.
Verified User in Automotive
Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.
Karan S.
Verified User in Telecommunications
Dynatrace excels in API monitoring, data analysis, and business analysis, making it incredibly useful for our day-to-day operations. What stands out most is its ease of use and the number of features it offers. Despite being a powerful tool, the interface...
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Verified User in Telecommunications
Hate the monitoring setup complexity when it comes to orchestration in kubernetes
Cody F.
Verified User in Automotive
Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
What does Rookout do?
2 comments
EY
Remote non-blocking debug- breakpoint logs extraction from remote resources.Read more
What is full stack visibility?
2 comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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