Introducing G2.ai, the future of software buying.Try now

Compare Dynamics 365 Sales and Scoro

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,607)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
Scoro
Scoro
Star Rating
(473)4.6 out of 5
Market Segments
Small-Business (67.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.90 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Scoro excels in user experience, with many praising its speed, customizability, and clean UI. Users have noted that it is intuitive and easy to navigate, making it a preferred choice for those transitioning from other CRMs.
  • According to verified reviews, Dynamics 365 Sales is recognized for its robust environment and excellent customization options. Users appreciate its ability to enhance sales performance and track leads effectively, although some have mentioned challenges with configuration.
  • Users say that Scoro's reporting capabilities are particularly strong, providing valuable insights into project management and resource allocation. This feature has been highlighted as beneficial for improving planning and understanding where engineering time is spent.
  • Reviewers mention that Dynamics 365 Sales offers a solid solution for tracking leads and managing sales pipelines, with features that help prevent missed opportunities. However, some users have expressed a desire for a more streamlined setup process.
  • G2 reviewers highlight the quality of support provided by Scoro, with many noting that the support team is responsive and helpful. This contrasts with Dynamics 365 Sales, where users have reported mixed experiences regarding support quality.
  • According to recent user feedback, both products have their strengths, but Scoro's overall satisfaction ratings are higher, indicating a more favorable reception among users. This is reflected in its higher G2 Score and a greater volume of recent reviews, suggesting a more consistent user experience.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Scoro
Core
$19.90
Per Month
Browse all 4 pricing plans
Free Trial
Dynamics 365 Sales
No trial information available
Scoro
Free Trial is available
Ratings
Meets Requirements
8.1
1,282
8.8
373
Ease of Use
7.4
1,288
8.8
381
Ease of Setup
7.2
408
7.6
158
Ease of Admin
7.6
383
8.4
130
Quality of Support
7.5
1,123
8.8
323
Has the product been a good partner in doing business?
7.8
378
9.0
124
Product Direction (% positive)
6.3
1,263
9.1
353
Features by Category
Sales Force Automation
8.1
963
|
Verified
8.7
72
7.9
678
|
Verified
8.4
59
7.9
902
|
Verified
8.6
70
7.8
969
|
Verified
8.9
77
7.6
734
|
Verified
8.5
59
7.9
865
|
Verified
8.5
68
7.6
729
|
Verified
8.8
73
7.8
718
|
Verified
8.7
74
8.0
768
|
Verified
8.2
70
Marketing Automation
7.6
754
|
Verified
Feature Not Available
7.5
732
|
Verified
Feature Not Available
7.8
819
|
Verified
Feature Not Available
7.6
642
|
Verified
Feature Not Available
Customer Support
8.0
708
|
Verified
Feature Not Available
7.8
672
|
Verified
Feature Not Available
7.9
694
|
Verified
Feature Not Available
7.7
603
|
Verified
Feature Not Available
7.9
630
|
Verified
Feature Not Available
Reporting & Analytics
7.9
895
|
Verified
8.8
69
7.9
944
|
Verified
8.9
76
7.7
783
|
Verified
8.3
63
Mobile & Social
7.5
556
|
Verified
Feature Not Available
7.6
550
|
Verified
Feature Not Available
7.4
620
|
Verified
7.7
59
Platform
8.1
292
|
Verified
8.3
50
8.1
307
|
Verified
8.5
45
8.2
300
|
Verified
8.8
50
7.9
227
|
Verified
8.2
41
7.9
249
|
Verified
Feature Not Available
7.8
275
|
Verified
7.9
40
7.7
290
|
Verified
8.9
49
7.8
254
|
Verified
7.5
46
Integration
7.9
297
|
Verified
8.0
46
7.8
232
|
Verified
7.9
42
7.6
238
|
Verified
7.6
41
Generative AI
8.1
18
7.5
14
Agentic AI - CRM
8.0
5
6.9
7
6.7
5
7.4
7
7.4
7
7.4
7
9.0
5
7.1
7
8.3
5
7.4
7
8.7
5
6.9
7
8.3
5
7.4
7
Not enough data
8.3
156
Tasks
Not enough data
9.1
131
|
Verified
Not enough data
8.9
136
|
Verified
Not enough data
8.7
134
|
Verified
Not enough data
8.6
132
|
Verified
Not enough data
8.6
103
Not enough data
8.6
97
Not enough data
8.5
120
|
Verified
Not enough data
8.5
118
|
Verified
Projects
Not enough data
8.8
118
|
Verified
Not enough data
8.6
109
|
Verified
Not enough data
8.4
100
|
Verified
Not enough data
8.5
125
|
Verified
Not enough data
8.6
110
|
Verified
Not enough data
8.8
109
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
8.4
115
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
117
|
Verified
Not enough data
8.6
90
|
Verified
Resource Management
Not enough data
8.3
101
|
Verified
Not enough data
8.6
101
|
Verified
Not enough data
8.6
118
|
Verified
Project Monitoring
Not enough data
8.6
102
|
Verified
Not enough data
8.6
102
|
Verified
Not enough data
8.8
112
|
Verified
Generative AI
Not enough data
7.0
25
Not enough data
6.8
25
Agentic AI - Project Management
Not enough data
6.6
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
6.9
16
Not enough data
7.3
16
Not enough data
7.0
16
Not enough data
7.3
16
Project and Portfolio ManagementHide 24 FeaturesShow 24 Features
Not enough data
8.3
116
Portfolio Management
Not enough data
8.7
69
|
Verified
Not enough data
8.6
84
|
Verified
Not enough data
8.5
74
|
Verified
Not enough data
8.6
69
|
Verified
Project Management
Not enough data
8.8
53
|
Verified
Not enough data
8.8
90
|
Verified
Not enough data
8.5
76
|
Verified
Resource Management
Not enough data
8.6
79
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
81
|
Verified
Data & Analytics
Not enough data
8.6
86
|
Verified
Not enough data
8.5
88
|
Verified
Not enough data
8.7
91
|
Verified
Not enough data
8.4
69
|
Verified
Strategy - Project and Portfolio Management
Not enough data
7.4
13
Not enough data
7.9
13
Not enough data
8.1
13
Not enough data
7.6
13
Not enough data
7.9
14
Not enough data
7.6
13
Not enough data
7.7
13
Not enough data
8.1
13
Not enough data
7.6
14
Not enough data
7.9
13
Not enough data
7.5
34
Setup
Not enough data
8.5
30
Not enough data
8.3
30
Not enough data
8.3
28
Not enough data
8.2
32
Management
Not enough data
8.5
31
Not enough data
8.3
28
Not enough data
7.8
30
Generative AI
Not enough data
7.0
11
Agentic AI - Workflow Management
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
7.1
8
Not enough data
7.8
19
Planning
Not enough data
8.1
14
Not enough data
8.3
14
Not enough data
7.9
16
Optimization
Not enough data
8.2
16
Not enough data
7.0
14
Not enough data
7.4
14
Professional Services AutomationHide 35 FeaturesShow 35 Features
Not enough data
8.6
51
Customer Management
Not enough data
8.4
42
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
32
|
Verified
Project Management
Not enough data
8.6
42
|
Verified
Not enough data
8.9
44
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.5
39
|
Verified
Accounting
Not enough data
8.8
41
Not enough data
9.1
40
|
Verified
Not enough data
9.0
38
Not enough data
8.9
37
Not enough data
8.5
36
|
Verified
Portfolio Management
Not enough data
8.6
33
Not enough data
8.1
33
|
Verified
Not enough data
8.4
28
Not enough data
8.2
31
|
Verified
Analytics
Not enough data
8.6
31
Not enough data
8.7
36
|
Verified
Not enough data
8.5
35
|
Verified
Administration
Not enough data
8.6
34
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.9
38
|
Verified
Platform
Not enough data
8.9
29
|
Verified
Not enough data
8.4
30
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.3
9
Not enough data
8.5
9
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
89
Automation
Not enough data
8.6
67
Not enough data
8.6
68
Not enough data
8.5
56
Administration
Not enough data
8.9
67
Not enough data
8.5
60
Not enough data
8.9
68
Project management
Not enough data
8.6
69
Not enough data
8.4
58
Not enough data
8.9
69
Not enough data
8.6
64
Not enough data
8.7
66
Not enough data
Feature Not Available
Not enough data
8.6
69
Workload
Not enough data
8.8
61
Not enough data
8.7
57
Not enough data
8.6
56
Not enough data
8.5
56
Communication & Collaboration
Not enough data
7.8
58
Not enough data
8.4
58
Not enough data
8.8
61
Cost Management
Not enough data
8.8
56
Not enough data
8.7
60
Not enough data
8.6
58
Integration
Not enough data
8.6
52
Not enough data
8.3
57
Not enough data
8.4
48
Generative AI
Not enough data
7.4
14
Not enough data
7.3
14
Agentic AI - Work Management
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
7.8
9
Not enough data
8.1
90
Communication
Not enough data
Feature Not Available
Not enough data
8.2
54
Not enough data
8.0
51
Not enough data
Feature Not Available
Not enough data
8.1
54
Content & Documents
Not enough data
8.7
66
Not enough data
8.6
64
Not enough data
8.6
71
Not enough data
Feature Not Available
Controls
Not enough data
8.5
65
Not enough data
8.3
53
Not enough data
8.8
68
Not enough data
8.4
72
Not enough data
Feature Not Available
Project Management
Not enough data
9.0
78
Not enough data
8.7
74
Not enough data
8.8
73
Not enough data
8.3
59
Remote Collaboration
Not enough data
8.6
61
Not enough data
8.9
66
Not enough data
8.6
60
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
15
Not enough data
6.9
15
Agentic AI - Project Collaboration
Not enough data
6.0
10
Not enough data
5.8
10
8.5
22
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
8.4
136
Time Tracking
Not enough data
8.7
80
Not enough data
8.8
88
Not enough data
8.6
67
Client Invoicing
Not enough data
8.8
104
Not enough data
8.4
67
Not enough data
8.3
91
Mobile Time Tracking
Not enough data
7.9
76
Administration
Not enough data
8.3
100
Not enough data
8.5
109
Not enough data
Feature Not Available
Not enough data
8.3
80
Not enough data
8.7
112
Platform
Not enough data
8.5
107
Not enough data
8.3
87
Not enough data
8.1
53
Not enough data
8.7
111
Not enough data
7.4
90
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
Scoro
Scoro
Dynamics 365 Sales and Scoro are categorized as CRM
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
29.8%
Scoro
Scoro
Small-Business(50 or fewer emp.)
67.0%
Mid-Market(51-1000 emp.)
21.7%
Enterprise(> 1000 emp.)
11.3%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Scoro
Scoro
Marketing and Advertising
24.8%
Information Technology and Services
7.5%
Management Consulting
4.2%
Higher Education
4.0%
Architecture & Planning
4.0%
Other
55.5%
Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Scoro
Scoro Alternatives
Accelo
Accelo
Add Accelo
Wrike
Wrike
Add Wrike
Teamwork.com
Teamwork.com
Add Teamwork.com
monday Work Management
monday Work Management
Add monday Work Management
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Refreshing page a bunch to get ticket to appear?
1 Comment
John H.
JH
I would like to have the Licence Number of my V14? to refresh my Version. At precedent I cannot do any drawings for our new home. I have lost? a lot of the...Read more
Scoro
Scoro Discussions
WILL SCORO REPLACE OUTLOOK?
2 Comments
Official Response from Scoro
It could very well be so one day in the future. Using Scoro drastically reduces the need to send emails and it’s also very comfortable to work with tasks,...Read more
IS SCORO FOR ME AND MY COMPANY?
1 Comment
Official Response from Scoro
Scoro is a cloud-based business management solution for professional and creative services. Scoro eliminates silos and simplifies professional service...Read more
WHAT INDUSTRIES DO YOUR CUSTOMERS REPRESENT?
1 Comment
Official Response from Scoro
Scoro empowers users all over the world from creative and professional industries. Most of our clients are Creative and PR Agencies, Media Companies,...Read more