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- Microsoft Dynamics 365 Sales-vs-SAP Sales Cloud
Compare Dynamics 365 Sales and SAP Sales Cloud 
At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
$210/month per user
No pricing available
Dynamics 365 Sales
Star Rating
(1,599)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansSAP Sales Cloud
Star Rating
(863)4.1 out of 5
Market Segments
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Lead Scoring with a score of 9.0, while SAP Sales Cloud follows closely with 8.9, indicating a strong emphasis on predictive analytics in both platforms.
- Reviewers mention that SAP Sales Cloud offers superior Opportunity & Pipeline Management with a score of 8.2 compared to Dynamics 365 Sales' 7.9, highlighting its effectiveness in managing sales opportunities.
- G2 users indicate that Dynamics 365 Sales has a more user-friendly Ease of Use rating of 7.4, while SAP Sales Cloud scores slightly higher at 7.8, suggesting that both platforms are relatively easy to navigate but SAP may have a slight edge.
- Users on G2 report that SAP Sales Cloud shines in Customer Support features, particularly in Case Management with a score of 8.4, compared to Dynamics 365 Sales' 8.0, indicating a more robust support system.
- Reviewers mention that Dynamics 365 Sales has a strong performance in Data Sourcing with a score of 8.9, slightly ahead of SAP Sales Cloud at 8.7, showcasing its capabilities in data management and analytics.
- Users say that SAP Sales Cloud's Integration APIs are rated at 8.2, while Dynamics 365 Sales also scores 7.8, suggesting that SAP may offer more seamless integration options for third-party applications.
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Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
SAP Sales Cloud
No pricing availableFree Trial
Dynamics 365 Sales
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.1
1,275
8.5
609
Ease of Use
7.4
1,281
7.8
617
Ease of Setup
7.2
401
8.0
309
Ease of Admin
7.6
384
8.0
231
Quality of Support
7.5
1,118
8.2
582
Has the product been a good partner in doing business?
7.8
379
8.5
232
Product Direction (% positive)
6.3
1,255
8.3
584
Features by Category
Sales Force Automation
8.1
952
|
Verified
8.2
399
|
Verified
7.9
668
|
Verified
8.3
244
7.9
891
|
Verified
8.2
361
|
Verified
7.8
960
|
Verified
8.3
381
|
Verified
7.6
726
|
Verified
8.1
338
|
Verified
7.9
855
|
Verified
8.1
357
|
Verified
7.6
721
|
Verified
8.1
360
|
Verified
7.8
710
|
Verified
8.2
362
|
Verified
8.0
760
|
Verified
8.2
380
|
Verified
Marketing Automation
7.6
745
|
Verified
7.8
314
|
Verified
7.5
723
|
Verified
8.2
241
7.8
809
|
Verified
8.4
335
|
Verified
7.6
633
|
Verified
8.1
286
|
Verified
Customer Support
8.0
700
|
Verified
8.4
347
|
Verified
7.8
664
|
Verified
8.2
357
|
Verified
7.9
686
|
Verified
8.2
354
|
Verified
7.7
595
|
Verified
8.0
319
|
Verified
7.9
622
|
Verified
8.2
345
|
Verified
Reporting & Analytics
7.9
886
|
Verified
8.2
395
|
Verified
7.9
935
|
Verified
8.1
395
|
Verified
7.6
776
|
Verified
8.2
351
|
Verified
Mobile & Social
7.5
548
|
Verified
8.1
210
7.6
542
|
Verified
8.1
157
7.4
612
|
Verified
7.8
280
|
Verified
Platform
8.1
287
|
Verified
8.0
238
|
Verified
8.1
302
|
Verified
8.2
241
|
Verified
8.2
295
|
Verified
8.5
243
|
Verified
7.9
222
|
Verified
8.3
210
|
Verified
7.9
245
|
Verified
8.3
219
|
Verified
7.8
271
|
Verified
8.3
226
|
Verified
7.7
286
|
Verified
8.3
243
|
Verified
7.8
250
|
Verified
8.3
231
|
Verified
Integration
7.9
293
|
Verified
8.4
242
|
Verified
7.8
228
|
Verified
8.2
225
|
Verified
7.6
234
|
Verified
8.1
208
|
Verified
Generative AI
Feature Not Available
7.9
81
Data Sourcing
8.9
19
8.8
108
8.8
19
8.9
107
8.7
18
8.7
105
8.2
19
9.1
107
8.9
18
8.7
107
Predictive Analytics
9.0
18
8.9
106
8.7
18
8.9
107
8.4
18
8.8
109
8.4
18
9.0
113
Sales Management
8.9
19
8.6
112
8.8
18
8.4
110
8.6
19
8.8
113
8.8
19
9.0
113
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and SAP Sales Cloud are categorized as CRM, Sales Analytics, and Sales Platforms
Unique Categories
Dynamics 365 Sales is categorized as Sales Coaching
SAP Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.0%
Information Technology and Services
13.6%
Computer Software
5.0%
Accounting
4.8%
Telecommunications
3.2%
Consumer Goods
3.2%
Other
70.2%
Most Helpful Reviews
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Most Helpful Critical Review
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
SAP Sales Cloud
Most Helpful Favorable Review
Tom L.
Verified User in Food & Beverages
I've been doing SAP CRM implementations for close to 10 years and I've found it to be a solid product that continues to improve with each new release. SAP does tend to be a little bit slower to roll out new features than some of its competitors, but when...
Most Helpful Critical Review
Barny M.
Verified User in Financial Services
the system is a bit slow to use, to much egg timer action in places
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Tom L.
Verified User in Food & Beverages
I've been doing SAP CRM implementations for close to 10 years and I've found it to be a solid product that continues to improve with each new release. SAP does tend to be a little bit slower to roll out new features than some of its competitors, but when...
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Barny M.
Verified User in Financial Services
the system is a bit slow to use, to much egg timer action in places
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