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Compare Dynamics 365 Sales and Fireflies.ai 
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At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Small-Business (80.2% of reviews)
Entry-Level Pricing
$210/month per user
Free
Dynamics 365 Sales
Star Rating
(1,607)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansFireflies.ai
Star Rating
(730)4.8 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fireflies.ai excels in user-friendliness, with many users appreciating its intuitive interface and easy access to functions. One user highlighted how the software is particularly effective for capturing meeting notes and action items, making it a breeze to prepare for upcoming meetings.
- Users say that Dynamics 365 Sales offers robust customization options, which can be a significant advantage for businesses looking to tailor the software to their specific needs. Reviewers have noted its effectiveness in tracking leads and enhancing sales performance, addressing previous issues with follow-ups.
- According to verified reviews, Fireflies.ai stands out for its seamless integration with popular platforms like Google Meets and Zoom, which enhances its usability for remote teams. Users have praised the Daily and Weekly Digest feature for providing valuable summaries that help them stay organized.
- Reviewers mention that while Dynamics 365 Sales has a strong feature set, some users find it challenging to set up and configure to match their workflows. This can lead to a steeper learning curve compared to Fireflies.ai, which is noted for its quick and straightforward implementation process.
- G2 reviewers highlight that Fireflies.ai has a higher overall satisfaction rating, reflecting its ability to meet user expectations effectively. Users appreciate the real-time transcription feature, which converts meetings into text, making it easier to review discussions and action items.
- Users report that while Dynamics 365 Sales has a solid support structure, Fireflies.ai's customer support is often seen as more responsive and helpful. Reviewers have noted that Fireflies.ai provides a better overall partnership experience, contributing to a more positive user experience.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Free Trial
Dynamics 365 Sales
No trial information availableFireflies.ai
Free Trial is available
Ratings
Meets Requirements
8.1
1,282
9.1
674
Ease of Use
7.4
1,288
9.3
690
Ease of Setup
7.2
408
9.4
492
Ease of Admin
7.6
383
9.0
277
Quality of Support
7.5
1,123
8.8
415
Has the product been a good partner in doing business?
7.8
378
9.1
262
Product Direction (% positive)
6.3
1,263
9.6
682
Features by Category
Sales Force Automation
8.1
963
|
Verified
Not enough data
7.9
678
|
Verified
Not enough data
7.9
902
|
Verified
Not enough data
7.8
969
|
Verified
Not enough data
7.6
734
|
Verified
Not enough data
7.9
865
|
Verified
Not enough data
7.6
729
|
Verified
Not enough data
7.8
718
|
Verified
Not enough data
8.0
768
|
Verified
Not enough data
Marketing Automation
7.6
754
|
Verified
Not enough data
7.5
732
|
Verified
Not enough data
7.8
819
|
Verified
Not enough data
7.6
642
|
Verified
Not enough data
Customer Support
8.0
708
|
Verified
Not enough data
7.8
672
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
7.7
603
|
Verified
Not enough data
7.9
630
|
Verified
Not enough data
Reporting & Analytics
7.9
895
|
Verified
Not enough data
7.9
944
|
Verified
Not enough data
7.7
783
|
Verified
Not enough data
Mobile & Social
7.5
556
|
Verified
Not enough data
7.6
550
|
Verified
Not enough data
7.4
620
|
Verified
Not enough data
Platform
8.1
292
|
Verified
Not enough data
8.1
307
|
Verified
Not enough data
8.2
300
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
Not enough data
7.8
275
|
Verified
Not enough data
7.7
290
|
Verified
Not enough data
7.8
254
|
Verified
Not enough data
Integration
7.9
297
|
Verified
Not enough data
7.8
232
|
Verified
Not enough data
7.6
238
|
Verified
Not enough data
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Call Analytics
Not enough data
9.2
258
Not enough data
8.5
241
Not enough data
8.7
246
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
7.7
215
Not enough data
8.9
248
Not enough data
8.6
242
Generative AI
Not enough data
8.9
153
Agentic AI - Conversation Intelligence
Not enough data
8.1
6
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Voice
Not enough data
8.6
462
Not enough data
8.6
481
Transcription
Not enough data
8.4
478
Not enough data
9.0
456
Not enough data
8.2
423
Not enough data
8.0
413
Editing
Not enough data
8.6
428
Not enough data
8.4
433
Not enough data
8.4
430
Not enough data
7.8
413
Integration
Not enough data
8.4
405
Not enough data
7.9
375
Not enough data
8.8
413
Not enough data
8.2
394
Not enough data
8.6
409
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.0
438
Not enough data
7.9
408
Not enough data
8.0
404
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
454
Not enough data
8.8
444
Not enough data
8.8
438
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
426
Not enough data
8.2
421
Not enough data
9.0
448
Accessibility - AI Meeting Assistants
Not enough data
7.9
406
Not enough data
8.5
421
Not enough data
8.2
396
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
8.6
59
8.6
6
8.1
57
7.5
6
8.2
56
8.6
6
8.8
55
Feedback
8.9
6
8.9
58
8.9
6
8.4
52
8.6
6
8.2
51
9.2
6
7.8
50
8.6
6
8.4
51
8.6
6
7.9
48
8.6
6
7.7
47
Generative AI
Not enough data
9.0
32
Action Item Detection - AI Note-taking Software
Not enough data
8.0
5
Not enough data
9.2
6
Automatic Transcription - AI Note-taking Software
Not enough data
9.2
6
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
5
Language & Accent Support - AI Note-taking Software
Not enough data
7.0
5
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.5
6
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
6
Searchable Note Archives - AI Note-taking Software
Not enough data
7.8
6
Speaker Identification - AI Note-taking Software
Not enough data
9.0
5
Categories
Categories
Shared Categories
Dynamics 365 Sales and Fireflies.ai are categorized as Sales Coaching
Unique Categories
Dynamics 365 Sales is categorized as CRM and Sales Analytics
Fireflies.ai is categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Consulting
15.0%
Marketing and Advertising
14.0%
Computer Software
10.8%
Information Technology and Services
9.2%
Management Consulting
3.6%
Other
47.4%
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
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