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- Microsoft Dynamics 365 Field Service
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- Microsoft Dynamics 365 Field Service-vs-Oracle Field Service Cloud
Compare Dynamics 365 Field Service and Oracle Field Service Cloud 
- Users report that Oracle Field Service Cloud excels in Invoicing with a score of 8.6, while Dynamics 365 Field Service falls behind at 7.9. Reviewers mention that Oracle's invoicing features are more intuitive and streamline the billing process effectively.
- Reviewers mention that both products have strong Employee Communication features, scoring 8.4 each. However, users on G2 note that Oracle Field Service Cloud offers more robust tools for real-time updates, enhancing team collaboration during field operations.
- G2 users highlight that Oracle Field Service Cloud's Behavior Monitoring feature scores 8.0, which is notably higher than Dynamics 365's 7.0. Users say that Oracle provides better insights into employee performance and customer interactions, allowing for more effective management.
- Users say that the Reports functionality in Dynamics 365 Field Service is rated higher at 8.2 compared to Oracle's 8.0. Reviewers mention that Dynamics 365 offers more customizable reporting options, which can be crucial for businesses needing tailored insights.
- Reviewers mention that Oracle Field Service Cloud shines in CRM Integrations with a score of 8.6, while Dynamics 365 Field Service scores 8.1. Users report that Oracle's seamless integration with various CRM systems enhances data flow and operational efficiency.
- Users on G2 report that both platforms perform well in Calendar management, with Oracle scoring 8.2 and Dynamics 365 at 8.3. However, reviewers mention that Dynamics 365 offers a more user-friendly interface, making scheduling easier for field agents.
Dynamics 365 Field Server (FS) allows for very flexible deployment of service contracts, having all of the features of the D365 CRM solution, with FS concepts like agreements, work orders, tasks, etc., built in. Like all of D365, most "core" entities like...
See above: I wish there were better ways to interact and share multimedia files (i.e. files from different programs and in different formats) accross a variety of platforms without constantly changing interfaces.
What’s most helpful is the fact that I could pull up all my information I need to with no hassle. It’s a very good program
Even though it is technically organized, it's very difficult to find a lot of things when actually using it. It's not as clear or clean cut as it could be.
Dynamics 365 Field Server (FS) allows for very flexible deployment of service contracts, having all of the features of the D365 CRM solution, with FS concepts like agreements, work orders, tasks, etc., built in. Like all of D365, most "core" entities like...
What’s most helpful is the fact that I could pull up all my information I need to with no hassle. It’s a very good program
See above: I wish there were better ways to interact and share multimedia files (i.e. files from different programs and in different formats) accross a variety of platforms without constantly changing interfaces.
Even though it is technically organized, it's very difficult to find a lot of things when actually using it. It's not as clear or clean cut as it could be.
