Compare Dropbox and OpenText Hightail

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At a Glance
Dropbox
Dropbox
Star Rating
(28,925)4.4 out of 5
Market Segments
Small-Business (63.4% of reviews)
Information
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plans
OpenText Hightail
OpenText Hightail
Star Rating
(685)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Information
Entry-Level Pricing
$15 user/month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dropbox excels in file sharing capabilities, with a score of 9.8, making it a preferred choice for seamless collaboration. In contrast, OpenText Hightail, while still strong at 9.4, does not quite match the ease of use that Dropbox offers in this area.
  • Reviewers mention that Dropbox's device syncing feature is highly rated at 8.9, allowing users to access their files across multiple devices effortlessly. OpenText Hightail, with a score of 8.2, has been noted to have some limitations in this aspect, leading to occasional syncing issues.
  • G2 users highlight Dropbox's superior ease of setup, scoring 9.1, which is often praised for its user-friendly onboarding process. OpenText Hightail, with a score of 8.7, has received feedback indicating that its setup can be more complex, requiring additional time and effort.
  • Users on G2 report that Dropbox's quality of support is rated at 8.6, with many reviewers appreciating the responsiveness and helpfulness of the support team. In comparison, OpenText Hightail's support, rated at 8.2, has received mixed reviews, with some users expressing a desire for quicker response times.
  • Reviewers mention that Dropbox's file type support is robust, scoring 9.0, which allows for a wide range of file formats to be easily managed. OpenText Hightail, while still strong at 8.9, has been noted to have some limitations with certain file types, which can hinder workflow for specific users.
  • Users say that Dropbox's collaboration features, particularly in file following and simultaneous editing, are highly rated at 8.7 and 8.0 respectively, making it a go-to for teams needing real-time collaboration. OpenText Hightail, with scores of 8.6 and 8.1, offers similar features but lacks the same level of user satisfaction in these areas.
Featured Products
Pricing
Entry-Level Pricing
Dropbox
Plus
$9.99
Per Month
Browse all 8 pricing plans
OpenText Hightail
Pro
$15
user/month
Browse all 4 pricing plans
Free Trial
Dropbox
Free Trial is available
OpenText Hightail
Free Trial is available
Ratings
Meets Requirements
9.0
24,733
8.8
625
Ease of Use
9.0
25,115
8.8
626
Ease of Setup
9.1
6,995
8.7
161
Ease of Admin
8.9
5,164
8.5
158
Quality of Support
8.6
17,854
8.2
390
Has the product been a good partner in doing business?
8.9
4,772
8.7
144
Product Direction (% positive)
7.8
24,676
7.0
616
Features by Category
Cloud Content CollaborationHide 21 FeaturesShow 21 Features
8.6
22,338
8.8
174
File Management
8.9
20515
8.2
83
8.6
20612
8.7
149
9.0
20647
8.9
154
8.6
20153
8.0
66
8.7
18857
8.1
73
Collaboration
8.7
18944
8.6
66
9.2
21080
9.4
158
8.0
17591
8.1
33
8.2
16556
8.2
82
Administration
8.6
15417
8.4
57
8.7
15380
8.0
41
8.6
15014
8.3
52
8.7
15221
Feature Not Available
7.8
16476
8.3
39
8.2
14596
Feature Not Available
8.8
16217
9.0
58
Platform
8.5
8793
Feature Not Available
9.0
9763
8.6
55
8.3
8711
7.7
33
8.3
8611
8.0
32
8.1
8234
Feature Not Available
Not enough data
8.9
9
Communication
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
8.3
5
Content & Documents
Not enough data
9.8
9
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
9.4
6
Controls
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.5
7
Project Management
Not enough data
8.9
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.9
6
Remote Collaboration
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.6
6
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.0
190
Not enough data
Editing
7.5
179
Not enough data
7.5
178
Not enough data
7.4
175
Not enough data
7.4
172
Not enough data
7.5
174
Not enough data
7.6
176
Not enough data
7.6
173
Not enough data
Platform
8.5
184
Not enough data
8.6
183
Not enough data
8.4
178
Not enough data
Generative AI
7.0
175
Not enough data
7.0
173
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Collaboration - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dropbox
Dropbox
OpenText Hightail
OpenText Hightail
Dropbox and OpenText Hightail are categorized as Cloud Content Collaboration
Unique Categories
Dropbox
Dropbox is categorized as Video Editing
OpenText Hightail
OpenText Hightail is categorized as Project Collaboration and Online Proofing
Reviews
Reviewers' Company Size
Dropbox
Dropbox
Small-Business(50 or fewer emp.)
63.4%
Mid-Market(51-1000 emp.)
22.9%
Enterprise(> 1000 emp.)
13.7%
OpenText Hightail
OpenText Hightail
Small-Business(50 or fewer emp.)
51.1%
Mid-Market(51-1000 emp.)
30.6%
Enterprise(> 1000 emp.)
18.3%
Reviewers' Industry
Dropbox
Dropbox
Marketing and Advertising
5.9%
Information Technology and Services
5.8%
Computer Software
4.9%
Education Management
4.7%
Higher Education
4.6%
Other
74.1%
OpenText Hightail
OpenText Hightail
Marketing and Advertising
15.5%
Entertainment
6.2%
Media Production
2.8%
Education Management
2.8%
Consumer Goods
2.7%
Other
70.0%
Most Helpful Reviews
Dropbox
Dropbox
Most Helpful Favorable Review
SP
Socorro P.
Verified User

That allows you to upload and save all types of files securely in the cloud and is easy to use. It is important to note that currently, this helps prevent information loss, as everything is backed up in the cloud, and I like that this tool is responsible....

Most Helpful Critical Review
NJ
Neil J.
Verified User in Management Consulting

Sync can sometimes throttle network bandwidth. Have to mirror the entire folder on your hard drive. Would be better if you could selectively sync files.

OpenText Hightail
OpenText Hightail
Most Helpful Favorable Review
MP
Mario P.
Verified User in Photography

I use the desktop application that was developed when Hightail was still YouSendIt and the Outlook plugin to deliver large sized file packages to my clients on a regular basis. The convenience of the "fire-and-forget" method of delivery is perfect since I...

Most Helpful Critical Review
EM
Eduardo M.
Verified User in Executive Office

One of its main flaws is the fact that it does not support many common file types, limiting the user experience to a certain range of files. Also, the log-in process can be quite frustrating if the user isn't accustomed with it. Finally, another problem...

Alternatives
Dropbox
Dropbox Alternatives
Google Workspace
Google Workspace
Add Google Workspace
Microsoft OneDrive for Business
Microsoft OneDrive
Add Microsoft OneDrive for Business
Box
Box
Add Box
Progress ShareFile
Progress ShareFile
Add Progress ShareFile
OpenText Hightail
OpenText Hightail Alternatives
Microsoft OneDrive for Business
Microsoft OneDrive
Add Microsoft OneDrive for Business
Box
Box
Add Box
Progress ShareFile
Progress ShareFile
Add Progress ShareFile
WeTransfer
WeTransfer
Add WeTransfer
Discussions
Dropbox
Dropbox Discussions
Please increase space
8 comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 comments
PC
1. Easily upload files from your computer or cell phone. 2. Create as many folders as you need to organize your files. 3. Share images and files with...Read more
OpenText Hightail
OpenText Hightail Discussions
What is hightail used for?
1 comment
LS
File transfersRead more
Monty the Mongoose crying
OpenText Hightail has no more discussions with answers