Compare DocSend and Docusign 
At a Glance
Market Segments
Small-Business (79.6% of reviews)
Small-Business (39.7% of reviews)
Entry-Level Pricing
From $10 user/month
$10.00 1 User Per Month
DocSend
Star Rating
(529)4.6 out of 5
Market Segments
Small-Business (79.6% of reviews)
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansDocusign
Star Rating
(2,463)4.5 out of 5
Market Segments
Small-Business (39.7% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in the "Document Signing" process with a high rating of 9.5, making it a preferred choice for those who prioritize a seamless signing experience. In contrast, DocSend's rating of 8.4 indicates that users find its signing process less intuitive.
- Reviewers mention that Docusign's "Signature Workflow" feature, rated at 9.0, allows for efficient management of multiple signers and document routing, which is crucial for businesses with complex signing needs. DocSend, rated at 8.1, lacks some of these advanced workflow capabilities.
- G2 users highlight Docusign's superior "Quality of Support" with a score of 8.4, noting that timely assistance is readily available. In comparison, DocSend's support rating of 8.9 suggests a slightly better experience, but users still feel Docusign's support is more comprehensive.
- Users on G2 appreciate Docusign's "Template Creation and Flexibility" feature, rated at 9.0, which allows for easy customization of documents. DocSend, while offering some template capabilities, falls short with a rating of 8.0, leading to less flexibility in document preparation.
- Reviewers mention that Docusign's "Mobile Signatures" feature, rated at 8.8, provides a robust mobile experience, allowing users to sign documents on-the-go. DocSend's lower rating of 8.1 indicates that its mobile signing capabilities may not meet the expectations of users who require mobility.
- Users report that Docusign's "Document Security" features, rated at 8.4, are highly regarded for their reliability, ensuring sensitive information is protected. DocSend's security rating of 8.7 is commendable, but users feel Docusign offers a more comprehensive suite of security options.
Featured Products
Sponsored
Dock
(120)
Cloud Content Collaboration
Visit Website
Sponsored
fynk
(33)
Cloud Content Collaboration
Visit Website
Pricing
Entry-Level Pricing
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
DocSend
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
8.9
392
9.1
1,994
Ease of Use
9.0
395
9.0
2,001
Ease of Setup
8.7
189
8.4
713
Ease of Admin
8.6
173
8.4
663
Quality of Support
8.9
301
8.3
1,498
Has the product been a good partner in doing business?
8.7
168
8.4
644
Product Direction (% positive)
8.9
362
8.6
1,963
Features by Category
Signature Process
8.4
70
|
Verified
9.5
1748
|
Verified
7.8
51
8.9
1638
|
Verified
8.6
68
|
Verified
9.0
1708
|
Verified
8.1
62
|
Verified
8.8
1391
|
Verified
8.1
55
9.0
1629
|
Verified
8.0
36
8.7
1236
|
Verified
8.3
44
8.4
1253
|
Verified
8.1
50
8.9
1588
|
Verified
Security and Scalability
8.7
51
|
Verified
9.1
1391
|
Verified
8.8
56
|
Verified
9.2
1474
|
Verified
8.8
35
9.0
1231
|
Verified
Platform
7.9
42
|
Verified
8.2
650
|
Verified
8.5
41
8.6
716
|
Verified
8.2
29
8.3
549
|
Verified
9.1
53
|
Verified
8.9
743
|
Verified
8.1
24
8.4
549
|
Verified
File Management
8.9
49
Not enough data
8.9
56
Not enough data
8.6
55
Not enough data
8.7
53
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
9.1
58
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
50
Not enough data
9.0
47
Not enough data
8.9
48
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
54
Not enough data
Platform
Feature Not Available
Not enough data
9.2
58
Not enough data
8.3
55
Not enough data
7.8
45
Not enough data
Feature Not Available
Not enough data
Document Creation
8.0
26
Not enough data
Feature Not Available
Not enough data
8.3
88
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
88
|
Verified
Not enough data
Workflow
Feature Not Available
Not enough data
8.4
73
|
Verified
Not enough data
Feature Not Available
Not enough data
Analytics
9.4
124
|
Verified
Not enough data
9.0
114
|
Verified
Not enough data
9.0
120
|
Verified
Not enough data
Administration and Platform
8.5
102
|
Verified
Not enough data
8.8
114
|
Verified
Not enough data
8.1
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
55
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.8
60
Not enough data
Platform Basics
8.6
76
Not enough data
7.9
67
Not enough data
8.4
71
Not enough data
Platform Content
8.8
83
Not enough data
Platform Data
8.3
82
Not enough data
Platform Performance
8.7
85
Not enough data
8.1
72
Not enough data
8.0
63
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Content
Feature Not Available
Not enough data
7.6
11
Not enough data
8.7
10
Not enough data
7.6
12
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Analytics
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.9
111
Not enough data
8.6
79
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.8
100
Not enough data
Analytics
8.6
103
Not enough data
8.9
103
Not enough data
8.7
94
Not enough data
8.7
99
Not enough data
Presentation
8.5
66
Not enough data
8.1
61
Not enough data
8.5
65
Not enough data
Categories
Categories
Shared Categories
DocSend and Docusign are categorized as E-Signature
Unique Categories
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Cloud Content Collaboration, Screen and Video Capture, Proposal, and Client Portal
Reviews
Reviewers' Company Size
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.4%
Information Technology and Services
10.4%
Financial Services
7.8%
Marketing and Advertising
5.5%
Venture Capital & Private Equity
4.7%
Other
54.2%
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.3%
Most Helpful Reviews
DocSend
Most Helpful Favorable Review
Ryan M.
Verified User in Computer Software
The interface is clean, simple, and intuitive. Uploading decks is really easy as you can pull straight from Dropbox, Google Drive, etc. The url is easy to grab and throw in an email, it's also short enough that you don't have to mask it with a hyperlink. It...
Most Helpful Critical Review
Verified User in Transportation/Trucking/Railroad
Fairly limited capabilities in the packages for the associated cost.
Docusign
Most Helpful Favorable Review
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Most Helpful Critical Review
David S.
Verified User in Computer Hardware
The software is more of a backup to signing a document when you can not physically get to it, moreso designed for the urgent attention documents. I dont think this is something i will use every month multiple times. The 5 signatures you get a month FREE is...
Ryan M.
Verified User in Computer Software
The interface is clean, simple, and intuitive. Uploading decks is really easy as you can pull straight from Dropbox, Google Drive, etc. The url is easy to grab and throw in an email, it's also short enough that you don't have to mask it with a hyperlink. It...
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Verified User in Transportation/Trucking/Railroad
Fairly limited capabilities in the packages for the associated cost.
David S.
Verified User in Computer Hardware
The software is more of a backup to signing a document when you can not physically get to it, moreso designed for the urgent attention documents. I dont think this is something i will use every month multiple times. The 5 signatures you get a month FREE is...
Discussions
DocSend has no discussions with answers
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
