Compare Doxy.me and SimplePractice 
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Small-Business (98.3% of reviews)
Entry-Level Pricing
$0.00 1 Provider Per Month
Starting at $29.00 Per Month
Doxy.me
Star Rating
(93)4.5 out of 5
Market Segments
Small-Business (83.9% of reviews)
Entry-Level Pricing
$0.00 1 Provider Per Month
Browse all 4 pricing plansSimplePractice
Star Rating
(120)4.1 out of 5
Market Segments
Small-Business (98.3% of reviews)
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SimplePractice excels in its Charting and Documentation feature, scoring 9.1, which allows for detailed patient records and easy access to clinical documentation. In contrast, Doxy.me struggles in this area with a score of 6.1, leading reviewers to mention that they find it less efficient for comprehensive documentation needs.
- Reviewers mention that Doxy.me shines in Telecommunications, achieving a score of 9.2, which is particularly beneficial for video consultations. Users on G2 highlight the platform's reliability and ease of use during virtual appointments, while SimplePractice's score of 7.8 indicates room for improvement in this aspect.
- G2 users report that SimplePractice's Digital Intake Forms feature is highly rated at 9.6, making it easy for practices to gather patient information efficiently. In contrast, Doxy.me does not emphasize this feature, leading users to express a desire for more robust intake options.
- Users say that both platforms are HIPAA compliant, but Doxy.me receives a slightly higher score of 9.7 compared to SimplePractice's 9.0. Reviewers mention that Doxy.me's focus on secure communications is a significant advantage for practices prioritizing patient privacy.
- Reviewers mention that SimplePractice's Insurance Management feature, scoring 7.9, could be more user-friendly, as some users find it cumbersome. Doxy.me does not have a dedicated insurance management feature, which users report can complicate billing processes.
- Users on G2 highlight that Doxy.me's Low Bandwidth Support is rated at 6.0, which can be a drawback for practices in areas with unstable internet connections. In contrast, SimplePractice does not have a specific score for this feature, but users report a more consistent experience overall.
Featured Products
Sponsored
DoctorConnect.net
(11)
Medical Practice Management
Visit Website
Sponsored
StoriiCare
(0)
Medical Practice Management
Visit Website
Sponsored
Eldermark
(3)
Medical Practice Management
Visit Website
Pricing
Entry-Level Pricing
Doxy.me
Free
$0.00
1 Provider Per Month
We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement
SimplePractice
Starter
Starting at $29.00
Per Month
Begin with the basics for your private practice.
- Unlimited clients
- Secure client portal
- Fully paperless intakes
Free Trial
Doxy.me
Free Trial is available
SimplePractice
Free Trial is available
Ratings
Meets Requirements
9.1
59
8.5
99
Ease of Use
9.4
64
8.9
100
Ease of Setup
9.9
12
8.4
29
Ease of Admin
9.5
11
8.1
27
Quality of Support
8.2
51
8.1
89
Has the product been a good partner in doing business?
9.1
11
7.8
29
Product Direction (% positive)
7.9
60
8.0
97
Features by Category
Administrative
Not enough data
8.7
69
Not enough data
8.6
68
Not enough data
8.9
68
Not enough data
8.9
73
Not enough data
9.3
72
Not enough data
7.9
55
Not enough data
8.9
70
Not enough data
8.5
72
Not enough data
9.3
74
Clinical
Not enough data
9.0
73
Not enough data
8.5
71
Not enough data
7.7
56
Not enough data
8.9
74
Not enough data
5.8
30
Platform
Not enough data
9.4
41
Not enough data
8.9
33
Not enough data
8.7
39
Not enough data
9.3
41
Not enough data
9.5
45
Not enough data
9.3
42
Not enough data
8.8
34
Not enough data
8.8
39
Clinical Workflow Management
Not enough data
7.4
23
Not enough data
6.1
19
Not enough data
7.7
26
Not enough data
9.0
33
Patient Health Information Management
Not enough data
8.6
30
Not enough data
7.4
27
Not enough data
8.7
29
Patient-Centered Functions
Not enough data
8.1
15
Not enough data
6.4
15
Not enough data
8.6
15
|
Verified
Not enough data
8.1
14
|
Verified
Not enough data
5.5
11
Operations
Not enough data
8.7
31
|
Verified
Not enough data
8.2
26
|
Verified
Not enough data
9.6
21
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
13
Not enough data
8.3
13
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Operations Management
Not enough data
9.0
10
Not enough data
8.2
11
Not enough data
8.8
10
Not enough data
7.7
11
Added Efficiencies
Not enough data
8.9
9
Not enough data
9.5
11
Not enough data
8.3
10
Not enough data
8.9
11
Technology
9.2
42
7.8
22
Feature Not Available
6.0
24
7.4
16
8.1
21
Administration
8.7
19
7.1
22
9.0
32
7.9
25
6.1
14
9.1
25
Compliance
9.7
43
9.0
26
9.6
37
8.7
26
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Doxy.me and SimplePractice are categorized as Telemedicine
Unique Categories
Doxy.me has no unique categories
SimplePractice is categorized as Nutritionist, Patient Engagement, HIPAA Compliant Messaging, Mental Health, Medical Practice Management, and EHR
Reviews
Reviewers' Company Size
Doxy.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SimplePractice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
44.1%
Health, Wellness and Fitness
17.2%
Hospital & Health Care
16.1%
Medical Practice
9.7%
Individual & Family Services
4.3%
Other
8.6%
Mental Health Care
78.6%
Health, Wellness and Fitness
9.4%
Hospital & Health Care
5.1%
Sports
1.7%
Individual & Family Services
1.7%
Other
3.4%
Most Helpful Reviews
Doxy.me
Most Helpful Favorable Review
Hareema M.
Verified User in Health, Wellness and Fitness
Very simple and streamlined to use. No need to download any software or app - just go to the website and check in. Clients wait in a "waiting room" until ready to be seen by provider. The provider can see how long a client has been waiting. I like the chat...
Most Helpful Critical Review
Kim R.
Verified User in Hospital & Health Care
Connection often unstable. Not nearly as reliable as Zoom.
SimplePractice
Most Helpful Favorable Review
Peter B.
Verified User in Mental Health Care
The all inclusive electronic health record system offers easy way to stay on top of administrative tasks and ensures clinicians stay up-to-par on legal responsibilities.
Most Helpful Critical Review
Andrew B.
Verified User in Mental Health Care
- The customer service and support was terrible - Pricing is not competitive for scaling past a solo practice into a group - Limited workflow customization - Inaccurate accounting and financial reports
Hareema M.
Verified User in Health, Wellness and Fitness
Very simple and streamlined to use. No need to download any software or app - just go to the website and check in. Clients wait in a "waiting room" until ready to be seen by provider. The provider can see how long a client has been waiting. I like the chat...
Peter B.
Verified User in Mental Health Care
The all inclusive electronic health record system offers easy way to stay on top of administrative tasks and ensures clinicians stay up-to-par on legal responsibilities.
Kim R.
Verified User in Hospital & Health Care
Connection often unstable. Not nearly as reliable as Zoom.
Andrew B.
Verified User in Mental Health Care
- The customer service and support was terrible - Pricing is not competitive for scaling past a solo practice into a group - Limited workflow customization - Inaccurate accounting and financial reports
Alternatives
Discussions
Screen Sharing
1 comment
GJ
Thanks for your question. Screen sharing is available in the Professional-level subscription. Read more
What is Doxy me used for?
1 comment
KU
free (or very inexpensive paid solution) for teleheath visits - easy to set up and BAA available for HIPAA complianceRead more
How do you use Doxy as a patient?
1 comment
KU
As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you...Read more
What is simple practice?
1 comment
PB
An EHR system that integrates administrative duties for mental health practices.Read more
What is SimplePractice used for?
1 comment
SP
Its Nutritionist Software, often used for maintaining the databases on healthy nutritive foods as well as generating the patient /client reports with...Read more
SimplePractice has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
