Compare Dovetail and UserBit 
At a Glance
Market Segments
Mid-Market (47.6% of reviews)
Mid-Market (55.6% of reviews)
Entry-Level Pricing
Free
Free
Dovetail
Star Rating
(146)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansUserBit
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dovetail excels in its Media Library feature, scoring 8.9, which allows for efficient organization and access to various media types, while UserBit's similar feature is rated slightly lower at 8.9, indicating a competitive edge for Dovetail in this area.
- Reviewers mention that Dovetail's Tagging functionality is robust, with a score of 9.0, making it easier to categorize and retrieve information, whereas UserBit's tagging feature is rated at 9.3, suggesting it may offer more advanced capabilities or user satisfaction.
- G2 users highlight that Dovetail's Note Taking feature is rated at 8.6, which is effective for capturing insights during user research, while UserBit shines with a higher score of 9.4, indicating a more user-friendly or feature-rich experience.
- Users on G2 report that Dovetail's Data Security is rated at 8.2, which is solid, but UserBit outperforms with a score of 9.0, suggesting that it may have more comprehensive security measures in place, a critical factor for many organizations.
- Reviewers mention that Dovetail's Integration capabilities are rated at 7.2, which may limit its usability with other tools, while UserBit's integration score is not specified, indicating potential flexibility or a lack of user feedback in this area.
- Users say that Dovetail's Customization options, particularly in Pre-Built Parameterization, are rated at 4.9, which may restrict user adaptability, whereas UserBit's customization features are not highlighted, suggesting a potential area for improvement or user preference.
Featured Products
Sponsored
Canvs AI
(126)
Text Analysis
Visit Website
Sponsored
Keatext
(3)
Text Analysis
Visit Website
Sponsored
Chattermill
(167)
Text Analysis
Visit Website
Pricing
Entry-Level Pricing
Dovetail
Free
Free
Uncover insights fast in video calls, support tickets, docs, and more
- One project
- One channel
- Unlimited users
UserBit
Free
Free
Ideal for evaluating UserBit with your team, or for students.
- 1 Free Project
- Unlimited team members
- Unlimited viewers
Free Trial
Dovetail
Free Trial is available
UserBit
Free Trial is available
Ratings
Meets Requirements
8.5
119
9.3
10
Ease of Use
8.6
127
8.5
10
Ease of Setup
8.8
95
Not enough data
Ease of Admin
9.4
35
Not enough data
Quality of Support
9.3
75
9.8
9
Has the product been a good partner in doing business?
9.1
34
Not enough data
Product Direction (% positive)
8.2
114
8.8
10
Features by Category
User Response Methods
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Insights
7.6
30
Not enough data
8.1
30
Not enough data
8.2
31
Not enough data
Generative AI
7.1
26
Not enough data
Content Management
8.1
45
Not enough data
8.4
46
Not enough data
8.3
46
Not enough data
Content Discovery
8.2
47
Not enough data
7.5
46
Not enough data
7.9
43
Not enough data
6.3
40
Not enough data
8.1
44
Not enough data
6.9
41
Not enough data
Generative AI
6.3
40
Not enough data
7.7
41
Not enough data
Feedback Source
5.8
12
Not enough data
4.7
11
Not enough data
4.4
12
Not enough data
3.6
11
Not enough data
3.8
10
Not enough data
Feedback Management
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.0
15
Not enough data
Insights
4.4
13
Not enough data
8.0
14
Not enough data
6.0
13
Not enough data
Voice
4.6
19
Not enough data
7.1
21
Not enough data
Transcription
6.8
23
Not enough data
7.8
21
Not enough data
6.6
21
Not enough data
6.7
22
Not enough data
Editing
8.3
20
Not enough data
6.1
18
Not enough data
7.7
20
Not enough data
4.4
18
Not enough data
Integration
8.1
18
Not enough data
5.6
16
Not enough data
7.3
16
Not enough data
4.2
16
Not enough data
6.7
15
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
9.3
5
Not enough data
Management
8.3
87
8.8
7
8.7
85
8.6
7
8.6
80
9.0
8
Functionality
6.4
78
Feature Not Available
9.0
88
9.3
9
8.6
83
9.4
9
7.2
73
Not enough data
Setup
7.4
15
Not enough data
6.8
14
Not enough data
8.5
14
Not enough data
Data
8.2
14
Not enough data
5.9
15
Not enough data
Analysis
6.0
13
Not enough data
4.9
13
Not enough data
6.5
13
Not enough data
6.4
14
Not enough data
4.8
14
Not enough data
6.3
12
Not enough data
5.1
12
Not enough data
Customization
4.9
12
Not enough data
4.2
12
Not enough data
4.7
12
Not enough data
Generative AI
5.4
14
Not enough data
6.5
14
Not enough data
Categories
Categories
Shared Categories
Dovetail and UserBit are categorized as User Research Repositories
Unique Categories
Dovetail is categorized as Insight Engines, User Research, Transcription, Consumer Video Feedback, Experience Management, and Text Analysis
UserBit has no unique categories
Reviews
Reviewers' Company Size
Dovetail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserBit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.1%
Information Technology and Services
19.6%
Marketing and Advertising
6.3%
Financial Services
5.6%
Research
4.2%
Other
41.3%
Market Research
11.1%
Information Technology and Services
11.1%
Financial Services
11.1%
Computer Software
11.1%
Consulting
5.6%
Other
50.0%
Most Helpful Reviews
Dovetail
Most Helpful Favorable Review
Anna B.
Verified User in Consulting
I’ve been using Dovetail for qualitative data analysis since 2021, and it has significantly improved my workflow and efficiency as a qualitative researcher. Before switching to Dovetail, I used Google Docs with a makeshift plugin to export insights to...
Most Helpful Critical Review
Verified User in Computer Software
We built a large research database in Dovetail over three years, which included numerous interviews, highlights, insights, and global tags. A few months ago, Dovetail removed the features that helped us navigate this extensive database, stating that they...
UserBit
Most Helpful Favorable Review
Theresa M.
Verified User in Leisure, Travel & Tourism
UserBit is a great tool for all of your user research needs. You can use it to collect and aggregate user surveys and interviews. Analyze data for patterns, highlight user pains and gains, create profiles and journey maps, etc. It also works well as an...
Most Helpful Critical Review
Anna B.
Verified User in Consulting
I’ve been using Dovetail for qualitative data analysis since 2021, and it has significantly improved my workflow and efficiency as a qualitative researcher. Before switching to Dovetail, I used Google Docs with a makeshift plugin to export insights to...
Theresa M.
Verified User in Leisure, Travel & Tourism
UserBit is a great tool for all of your user research needs. You can use it to collect and aggregate user surveys and interviews. Analyze data for patterns, highlight user pains and gains, create profiles and journey maps, etc. It also works well as an...
Verified User in Computer Software
We built a large research database in Dovetail over three years, which included numerous interviews, highlights, insights, and global tags. A few months ago, Dovetail removed the features that helped us navigate this extensive database, stating that they...
Discussions
How can I make notes public
2 comments
BA
Dovetail only supports making *insights* public, unfortunately it doesn't support making *notes* public. So the only two ways to tackle this are to either...Read more
Dovetail has no more discussions with answers
UserBit has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
