Compare Dovetail and Productboard 
At a Glance
Market Segments
Mid-Market (47.6% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free
$19.00 1 Maker Per Month
Dovetail
Star Rating
(146)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansProductboard
Star Rating
(250)4.3 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$19.00 1 Maker Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Productboard excels in its Media Library feature, scoring 8.9, which allows for efficient organization and sharing of feedback materials, while Dovetail's similar feature also scores well at 8.9 but lacks some of the advanced sorting capabilities that Productboard offers.
- Reviewers mention that Dovetail's Tagging functionality is particularly strong, with a score of 9.0, making it easier for teams to categorize and retrieve insights, whereas Productboard's tagging feature, while effective, scores lower at 8.1.
- G2 users highlight that Dovetail provides superior Note Taking capabilities, scoring 8.6 compared to Productboard's 7.8, which enhances user experience during research sessions and meetings.
- Users on G2 indicate that Productboard's Task Management feature, scoring 7.2, could benefit from improvements, while Dovetail's project management tools are rated higher at 7.7, suggesting a more robust solution for managing tasks.
- Reviewers mention that Dovetail's Collaboration tools are rated at 8.1, which facilitates better teamwork and communication, while Productboard's collaboration features, although effective, score slightly lower at 7.7.
- Users say that Productboard's Data Security measures are rated at 8.2, which is commendable, but Dovetail edges ahead with a score of 8.6, indicating a stronger emphasis on protecting user data.
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Pricing
Entry-Level Pricing
Dovetail
Free
Free
Uncover insights fast in video calls, support tickets, docs, and more
- One project
- One channel
- Unlimited users
Productboard
Essentials
$19.00
1 Maker Per Month
Connect your backlog with always up-to-date and easy-to-share roadmaps
- 250 feedback notes
- 1 Teamspace
- 1 Objective
Free Trial
Dovetail
Free Trial is available
Productboard
Free Trial is available
Ratings
Meets Requirements
8.5
119
8.1
170
Ease of Use
8.6
127
8.2
171
Ease of Setup
8.8
95
8.2
83
Ease of Admin
9.4
35
8.8
73
Quality of Support
9.3
75
8.9
137
Has the product been a good partner in doing business?
9.1
34
8.8
68
Product Direction (% positive)
8.2
114
8.3
148
Features by Category
User Response Methods
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Insights
7.6
30
Not enough data
8.1
30
Not enough data
8.2
31
Not enough data
Generative AI
7.1
26
Not enough data
Content Management
8.1
45
Not enough data
8.4
46
Not enough data
8.3
46
Not enough data
Content Discovery
8.2
47
Not enough data
7.5
46
Not enough data
7.9
43
Not enough data
6.3
40
Not enough data
8.1
44
Not enough data
6.9
41
Not enough data
Generative AI
6.3
40
Not enough data
7.7
41
Not enough data
Analytics
Not enough data
7.1
36
Execution
Not enough data
7.7
56
Not enough data
7.7
52
Not enough data
7.2
42
Roadmapping
Not enough data
8.6
58
Not enough data
8.4
52
Setup
Not enough data
8.7
26
Not enough data
8.8
20
Not enough data
8.0
20
Not enough data
8.5
16
Management
Not enough data
8.2
15
Not enough data
7.6
13
Not enough data
7.5
17
Generative AI
Not enough data
Not enough data
Feedback Source
5.8
12
Not enough data
4.7
11
Not enough data
4.4
12
Not enough data
3.6
11
Not enough data
3.8
10
Not enough data
Feedback Management
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.0
15
Not enough data
Insights
4.4
13
Not enough data
8.0
14
Not enough data
6.0
13
Not enough data
Voice
4.6
19
Not enough data
7.1
21
Not enough data
Transcription
6.8
23
Not enough data
7.8
21
Not enough data
6.6
21
Not enough data
6.7
22
Not enough data
Editing
8.3
20
Not enough data
6.1
18
Not enough data
7.7
20
Not enough data
4.4
18
Not enough data
Integration
8.1
18
Not enough data
5.6
16
Not enough data
7.3
16
Not enough data
4.2
16
Not enough data
6.7
15
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
9.3
5
Not enough data
Management
8.3
87
8.3
33
8.7
85
7.9
28
8.6
80
8.0
24
Functionality
6.4
78
6.1
16
9.0
88
8.1
31
8.6
83
7.8
29
7.2
73
7.4
30
Setup
7.4
15
Not enough data
6.8
14
Not enough data
8.5
14
Not enough data
Data
8.2
14
Not enough data
5.9
15
Not enough data
Analysis
6.0
13
Not enough data
4.9
13
Not enough data
6.5
13
Not enough data
6.4
14
Not enough data
4.8
14
Not enough data
6.3
12
Not enough data
5.1
12
Not enough data
Customization
4.9
12
Not enough data
4.2
12
Not enough data
4.7
12
Not enough data
Generative AI
5.4
14
Not enough data
6.5
14
Not enough data
Communication
Not enough data
7.5
72
Not enough data
7.1
60
Not enough data
8.1
99
Planning
Not enough data
Feature Not Available
Not enough data
8.2
108
Not enough data
7.3
74
Not enough data
7.5
86
Not enough data
Feature Not Available
Workflow Management
Not enough data
6.6
51
Not enough data
8.0
70
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Dovetail and Productboard are categorized as User Research Repositories
Unique Categories
Dovetail is categorized as Insight Engines, User Research, Transcription, Consumer Video Feedback, Experience Management, and Text Analysis
Productboard is categorized as Decision-Making, Workflow Management, Strategy and Innovation Roadmapping Tools, and Product Management
Reviews
Reviewers' Company Size
Dovetail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Productboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.1%
Information Technology and Services
19.6%
Marketing and Advertising
6.3%
Financial Services
5.6%
Research
4.2%
Other
41.3%
Computer Software
34.8%
Information Technology and Services
15.6%
Marketing and Advertising
6.6%
Internet
5.7%
Health, Wellness and Fitness
3.3%
Other
34.0%
Most Helpful Reviews
Dovetail
Most Helpful Favorable Review
Anna B.
Verified User in Consulting
I’ve been using Dovetail for qualitative data analysis since 2021, and it has significantly improved my workflow and efficiency as a qualitative researcher. Before switching to Dovetail, I used Google Docs with a makeshift plugin to export insights to...
Most Helpful Critical Review
Verified User in Computer Software
We built a large research database in Dovetail over three years, which included numerous interviews, highlights, insights, and global tags. A few months ago, Dovetail removed the features that helped us navigate this extensive database, stating that they...
Productboard
Most Helpful Favorable Review
Thiago Z.
Verified User in Information Technology and Services
Productboard joins customer feedback with a long-term roadmap. In a rapidly changing startup environment, that's essential. You can finally ditch the Excel spreadsheets, Slack messages and stop saying "I think that this is valuable to customers...". By...
Most Helpful Critical Review
Richard S.
Verified User in Food & Beverages
The UI is not very intuitive. Unfortunately there is no way to report effectively on any decisions that ProductBoard assists you in making. So it is impossible to tell whether you are improving or changing behaviours, or where you are allocating...
Anna B.
Verified User in Consulting
I’ve been using Dovetail for qualitative data analysis since 2021, and it has significantly improved my workflow and efficiency as a qualitative researcher. Before switching to Dovetail, I used Google Docs with a makeshift plugin to export insights to...
Thiago Z.
Verified User in Information Technology and Services
Productboard joins customer feedback with a long-term roadmap. In a rapidly changing startup environment, that's essential. You can finally ditch the Excel spreadsheets, Slack messages and stop saying "I think that this is valuable to customers...". By...
Verified User in Computer Software
We built a large research database in Dovetail over three years, which included numerous interviews, highlights, insights, and global tags. A few months ago, Dovetail removed the features that helped us navigate this extensive database, stating that they...
Richard S.
Verified User in Food & Beverages
The UI is not very intuitive. Unfortunately there is no way to report effectively on any decisions that ProductBoard assists you in making. So it is impossible to tell whether you are improving or changing behaviours, or where you are allocating...
Discussions
How can I make notes public
2 comments
BA
Dovetail only supports making *insights* public, unfortunately it doesn't support making *notes* public. So the only two ways to tackle this are to either...Read more
Dovetail has no more discussions with answers
When do you expect to have more integrations?
1 comment
SB
Hi João Paulo Villa Mello,
Thanks for sharing your thoughts and feedback. We are continually adding new integrations and new partners that are building...Read more
What is a feature product management?
1 comment
DB
A product feature is used describe characteristics that your product has, or what it does, generally used in the context of functionality.
Here are some...Read more
What does Product Board do?
1 comment
Official Response from Productboard
Productboard is a SaaS-based product managment software solution in which product teams can build roadmaps, collect and capture customer feedback, prioritize...Read more
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