Compare Dovetail HR and HR Acuity 
At a Glance
Market Segments
Enterprise (90.9% of reviews)
Enterprise (79.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dovetail HR
Star Rating
(35)4.5 out of 5
Market Segments
Enterprise (90.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Dovetail HRHR Acuity
Star Rating
(143)4.6 out of 5
Market Segments
Enterprise (79.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HR AcuitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HR Acuity excels in its documentation capabilities, scoring 9.3, which reviewers mention makes it easier to track and manage cases effectively. In contrast, Dovetail HR's documentation score is lower at 8.3, indicating potential gaps in user guidance.
- Reviewers mention that Dovetail HR offers superior investigation workflows, with a score of 9.2 for separate workflows, which users say enhances their ability to manage complex cases. HR Acuity, however, scores 8.1 in this area, suggesting it may not be as robust in handling intricate investigations.
- G2 users highlight HR Acuity's strong quality of support, rated at 9.0, with many reviewers stating that the support team is responsive and helpful. Dovetail HR, while still strong at 9.4, has users noting that their support can sometimes be slower during peak times.
- Users on G2 report that HR Acuity's customization options are rated at 8.8, allowing for tailored solutions that fit specific organizational needs. Dovetail HR, while also customizable, scores lower at 7.8, which some users feel limits their ability to adapt the software to their unique processes.
- Reviewers mention that Dovetail HR shines in collaborative features, scoring 9.0, which users say facilitates better teamwork and communication among HR teams. HR Acuity, with a score of 8.8, is effective but may not offer the same level of collaborative tools.
- Users say that HR Acuity's performance metrics are highly regarded, with a score of 9.3, providing valuable insights into HR processes. Dovetail HR, while still effective at 8.0, may not deliver the same depth of analytics, leading some users to seek additional reporting tools.
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Pricing
Entry-Level Pricing
Dovetail HR
No pricing availableHR Acuity
No pricing availableFree Trial
Dovetail HR
No trial information availableHR Acuity
No trial information availableRatings
Meets Requirements
8.8
26
8.9
118
Ease of Use
8.8
26
8.8
126
Ease of Setup
8.4
19
8.5
77
Ease of Admin
8.5
20
8.9
55
Quality of Support
9.4
25
9.0
114
Has the product been a good partner in doing business?
9.8
20
9.1
57
Product Direction (% positive)
9.6
26
8.9
113
Features by Category
Customization
8.8
10
Not enough data
7.8
9
Not enough data
HR Content
8.0
11
Not enough data
8.3
10
Not enough data
8.7
9
Not enough data
Logistics
9.2
11
Not enough data
8.8
8
Not enough data
Not enough data
Not enough data
Management
8.9
11
Not enough data
9.2
11
Not enough data
8.8
7
Not enough data
8.3
8
Not enough data
7.3
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.2
23
Not enough data
9.4
24
Platform Data
Not enough data
9.1
23
Not enough data
9.2
22
Not enough data
8.6
24
Platform Content
Not enough data
8.5
24
Not enough data
8.7
23
Not enough data
8.8
23
Generative AI
Not enough data
7.2
18
Case Management
Not enough data
8.5
78
Not enough data
8.8
73
Not enough data
8.3
71
Analytics
Not enough data
8.7
79
Not enough data
8.1
79
Not enough data
8.4
73
Platform Basics
Not enough data
7.7
13
Not enough data
9.2
13
Not enough data
8.5
13
Platform Additional Functionality
Not enough data
8.6
12
Not enough data
7.2
10
Not enough data
8.0
9
Platform Data
Not enough data
8.1
13
Not enough data
8.1
13
Not enough data
9.0
12
Generative AI
Not enough data
8.1
7
Investigation
9.2
6
8.2
49
Not enough data
7.6
47
8.3
7
9.3
50
8.8
7
9.3
50
Access
8.6
7
8.0
47
9.3
5
8.7
47
9.0
7
8.8
49
Employee Experience
Not enough data
8.3
48
Not enough data
7.8
43
8.3
5
7.5
45
Generative AI
Feature Not Available
6.6
41
Reports
Not enough data
7.8
26
Not enough data
8.0
31
Not enough data
8.4
31
Not enough data
8.1
31
Cleaning
Not enough data
8.2
32
Not enough data
8.5
30
Not enough data
8.3
29
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
25
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Dovetail HR and HR Acuity are categorized as HR Case Management
Unique Categories
Dovetail HR is categorized as HR Service Delivery
HR Acuity is categorized as Whistleblowing, Investigation Management, HR Compliance, and HR Analytics
Reviews
Reviewers' Company Size
Dovetail HR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HR Acuity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
18.2%
Human Resources
15.2%
Financial Services
12.1%
Food Production
9.1%
Accounting
9.1%
Other
36.4%
Information Technology and Services
12.8%
Computer Software
8.5%
Human Resources
7.1%
Hospital & Health Care
7.1%
Higher Education
5.0%
Other
59.6%
Most Helpful Reviews
Dovetail HR
Most Helpful Favorable Review
Ruth M.
Verified User in Food Production
I think that the Dovetail Support team is one of the best features of Dovetail - we wouldn't have a successful platform without them. They are always exteremly quick with their responses to issues, always find a solution and go out of there way to teach you...
Most Helpful Critical Review
Verified User in Accounting
Repetitive quires or common quires can have a chatbot which would help the HR not to take up repetitive queries.
HR Acuity
Most Helpful Favorable Review
D W.
Verified User in Real Estate
It is easy to use. Manager empowerment and self-service.
Most Helpful Critical Review
Verified User in Wireless
not accurate reports and analytics and integration
Ruth M.
Verified User in Food Production
I think that the Dovetail Support team is one of the best features of Dovetail - we wouldn't have a successful platform without them. They are always exteremly quick with their responses to issues, always find a solution and go out of there way to teach you...
D W.
Verified User in Real Estate
It is easy to use. Manager empowerment and self-service.
Verified User in Accounting
Repetitive quires or common quires can have a chatbot which would help the HR not to take up repetitive queries.
Verified User in Wireless
not accurate reports and analytics and integration
Alternatives
Discussions
Dovetail HR has no discussions with answers
HR Acuity has no discussions with answers
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