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At a Glance
Docusign
Docusign
Star Rating
(2,463)4.5 out of 5
Market Segments
Small-Business (39.7% of reviews)
Information
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plans
Sertifi
Sertifi
Star Rating
(136)4.8 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Sertifi
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Docusign excels in its document signing capabilities, with a score of 9.5, while Sertifi closely follows with a score of 9.6, indicating both platforms are highly effective in this area.
  • Reviewers mention that Sertifi offers superior ease of use with a score of 9.6 compared to Docusign's 9.0, suggesting that Sertifi may provide a more intuitive user experience for everyday tasks.
  • G2 users highlight that Sertifi's quality of support is rated at 9.5, significantly higher than Docusign's 8.4, indicating that users may find more responsive and helpful customer service with Sertifi.
  • Users on G2 report that Docusign's signature workflow is rated at 9.0, while Sertifi shines with a score of 9.5, suggesting that Sertifi may offer a more streamlined process for managing signatures.
  • Reviewers say that Docusign has a lower score in contract management features, particularly in contract templates and collaboration, which may limit its effectiveness for users needing robust contract management tools compared to Sertifi.
  • Users report that Sertifi's integration APIs score an impressive 9.8, while Docusign's score of 8.4 indicates that Sertifi may provide more seamless integration options for businesses looking to connect with other software solutions.
Featured Products
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Browse all 5 pricing plans
Sertifi
No pricing available
Free Trial
Docusign
Free Trial is available
Sertifi
Free Trial is available
Ratings
Meets Requirements
9.1
1,994
9.5
105
Ease of Use
9.0
2,001
9.6
105
Ease of Setup
8.4
713
9.4
68
Ease of Admin
8.4
663
9.5
69
Quality of Support
8.3
1,498
9.5
91
Has the product been a good partner in doing business?
8.4
644
9.6
69
Product Direction (% positive)
8.6
1,963
9.6
104
Features by Category
8.8
19,494
9.5
920
Signature Process
9.5
1748
|
Verified
9.6
86
|
Verified
8.9
1638
|
Verified
9.1
71
|
Verified
9.0
1708
|
Verified
9.4
82
|
Verified
8.8
1391
|
Verified
9.0
56
|
Verified
9.0
1629
|
Verified
9.5
71
|
Verified
8.7
1236
|
Verified
9.2
49
|
Verified
8.4
1253
|
Verified
9.4
59
|
Verified
8.9
1588
|
Verified
9.4
74
|
Verified
Security and Scalability
9.1
1391
|
Verified
9.7
61
|
Verified
9.2
1474
|
Verified
9.7
61
|
Verified
9.0
1231
|
Verified
9.7
49
|
Verified
Platform
8.2
650
|
Verified
9.7
41
|
Verified
8.6
716
|
Verified
9.5
42
|
Verified
8.3
549
|
Verified
9.1
36
|
Verified
8.9
743
|
Verified
9.5
48
|
Verified
8.4
549
|
Verified
9.8
34
|
Verified
Not enough data
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Contract Management Platform Features
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Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign
Docusign
Sertifi
Sertifi
Docusign and Sertifi are categorized as E-Signature
Unique Categories
Sertifi
Sertifi is categorized as Payment Processing and Contract Management
Reviews
Reviewers' Company Size
Docusign
Docusign
Small-Business(50 or fewer emp.)
39.7%
Mid-Market(51-1000 emp.)
37.5%
Enterprise(> 1000 emp.)
22.8%
Sertifi
Sertifi
Small-Business(50 or fewer emp.)
27.5%
Mid-Market(51-1000 emp.)
41.3%
Enterprise(> 1000 emp.)
31.2%
Reviewers' Industry
Docusign
Docusign
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.3%
Sertifi
Sertifi
Computer Software
13.6%
Hospitality
9.8%
Information Technology and Services
8.3%
Marketing and Advertising
5.3%
Logistics and Supply Chain
5.3%
Other
57.6%
Most Helpful Reviews
Docusign
Docusign
Most Helpful Favorable Review
Kristen C.
KC
Kristen C.
Verified User in Information Technology and Services

Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.

Most Helpful Critical Review
David S.
DS
David S.
Verified User in Computer Hardware

The software is more of a backup to signing a document when you can not physically get to it, moreso designed for the urgent attention documents. I dont think this is something i will use every month multiple times. The 5 signatures you get a month FREE is...

Sertifi
Sertifi
Most Helpful Favorable Review
Wesley B.
WB
Wesley B.
Verified User in Information Technology and Services

The SOAP API is extremely easy to use and well-documented. My questions have always been answered quickly, and the folks at Sertifi have been inclusive of the developer community. I've spoken with other developers integrating with Sertifi, and there's...

Most Helpful Critical Review
Cody H.
CH
Cody H.
Verified User in Consumer Services

It isn't the most reliable tool, and we often encounter issues that totally throw off the process. Because collecting payment info and signatures is such a sensitive activity, even the slightest hiccups can have bad effects.

Alternatives
Docusign
Docusign Alternatives
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Sertifi
Sertifi Alternatives
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Discussions
Docusign
Docusign Discussions
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
Eileen C.
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
Keith B.
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Sertifi
Sertifi Discussions
Monty the Mongoose crying
Sertifi has no discussions with answers