Compare Docusign and PandaDoc 
At a Glance
Market Segments
Small-Business (39.8% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
$19.00 1 Seat cost Per Month
Docusign
Star Rating
(2,471)4.5 out of 5
Market Segments
Small-Business (39.8% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansPandaDoc
Star Rating
(2,785)4.7 out of 5
Market Segments
Small-Business (72.3% of reviews)
Entry-Level Pricing
$19.00 1 Seat cost Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in its document signing capabilities, with a score of 9.5, while PandaDoc closely follows with a score of 9.6. Reviewers mention that Docusign's interface is intuitive, making the signing process seamless.
- Reviewers mention that PandaDoc offers superior document creation features, scoring 9.3 in signature document creation compared to Docusign's 8.9. Users appreciate the flexibility and customizability of templates in PandaDoc, which allows for more personalized documents.
- G2 users highlight that PandaDoc has a more user-friendly setup process, scoring 9.1 for ease of setup compared to Docusign's 8.4. Reviewers say that this makes onboarding new users significantly easier and faster.
- Users on G2 report that Docusign has a robust mobile signature feature, scoring 8.8, but PandaDoc outperforms with a score of 9.1. Reviewers mention that PandaDoc's mobile interface is particularly well-designed for on-the-go signing.
- Reviewers mention that Docusign's quality of support is rated at 8.4, which some users find lacking compared to PandaDoc's 9.1. Users report that they receive quicker and more helpful responses from PandaDoc's support team.
- Users say that while both platforms offer integrations, Docusign's integration capabilities are rated at 8.4, whereas PandaDoc matches this but is noted for its ease of use in connecting with other tools, making it a preferred choice for many users on G2.
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Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
PandaDoc
Essentials
$19.00
1 Seat cost Per Month
For creating impressive documents that generate results.
- All the Free plan features plus:
- 2 users
- Templates
Free Trial
Docusign
Free Trial is available
PandaDoc
Free Trial is available
Ratings
Meets Requirements
9.1
1,999
9.2
2,131
Ease of Use
9.0
2,008
9.2
2,151
Ease of Setup
8.4
719
9.1
1,224
Ease of Admin
8.4
668
9.2
1,031
Quality of Support
8.3
1,503
9.1
1,726
Has the product been a good partner in doing business?
8.4
649
9.3
1,006
Product Direction (% positive)
8.6
1,968
9.2
1,965
Features by Category
Signature Process
9.5
1752
|
Verified
9.6
1433
|
Verified
8.9
1642
|
Verified
9.1
1302
|
Verified
9.0
1712
|
Verified
9.5
1373
|
Verified
8.8
1395
|
Verified
9.0
1136
|
Verified
9.0
1633
|
Verified
9.4
1263
|
Verified
8.7
1240
|
Verified
8.8
800
|
Verified
8.4
1256
|
Verified
8.9
1017
|
Verified
8.9
1592
|
Verified
9.3
1285
|
Verified
Security and Scalability
9.1
1394
|
Verified
9.3
1025
|
Verified
9.2
1478
|
Verified
9.4
1162
|
Verified
9.0
1235
|
Verified
9.1
872
|
Verified
Platform
8.2
655
|
Verified
8.7
791
|
Verified
8.6
721
|
Verified
9.0
844
|
Verified
8.2
554
|
Verified
8.8
603
|
Verified
8.9
748
|
Verified
9.2
932
|
Verified
8.3
554
|
Verified
8.4
634
|
Verified
Configuration - cpq
Not enough data
8.7
71
|
Verified
Not enough data
8.8
28
|
Verified
Not enough data
8.6
66
|
Verified
Not enough data
8.6
67
|
Verified
Not enough data
8.8
68
|
Verified
Pricing
Not enough data
8.3
73
|
Verified
Not enough data
7.8
71
|
Verified
Not enough data
8.3
63
|
Verified
Not enough data
8.7
67
|
Verified
Not enough data
8.8
65
|
Verified
Not enough data
8.5
57
|
Verified
Quoting
Not enough data
8.4
64
|
Verified
Not enough data
8.1
62
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
8.8
71
|
Verified
Admin
Not enough data
9.2
226
|
Verified
Not enough data
8.8
197
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
9.2
220
|
Verified
Channels
Not enough data
8.3
59
|
Verified
Not enough data
8.4
49
|
Verified
Not enough data
8.9
25
|
Verified
Platform
Not enough data
8.5
162
|
Verified
Not enough data
8.7
139
|
Verified
Not enough data
8.9
145
|
Verified
Not enough data
9.3
201
|
Verified
Not enough data
8.9
209
|
Verified
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
Not enough data
8.7
715
|
Verified
Not enough data
8.7
702
|
Verified
Not enough data
8.4
593
|
Verified
Not enough data
9.0
680
|
Verified
Not enough data
9.0
694
|
Verified
Not enough data
8.8
663
|
Verified
Workflow
Not enough data
8.7
651
|
Verified
Not enough data
8.6
558
|
Verified
Not enough data
8.7
556
|
Verified
Analytics
Not enough data
9.0
651
|
Verified
Not enough data
8.6
551
|
Verified
Not enough data
8.7
608
|
Verified
Administration and Platform
Not enough data
8.8
631
|
Verified
Not enough data
8.9
691
|
Verified
Not enough data
8.3
562
|
Verified
Not enough data
9.2
667
|
Verified
Not enough data
8.4
371
|
Verified
Not enough data
8.4
465
|
Verified
Generative AI
Not enough data
Feature Not Available
Contract Management Platform Features
Not enough data
9.1
836
|
Verified
Not enough data
9.0
801
|
Verified
Not enough data
8.8
827
|
Verified
Not enough data
8.9
751
|
Verified
Not enough data
8.8
727
|
Verified
Not enough data
9.2
781
|
Verified
Not enough data
9.1
842
|
Verified
Not enough data
8.9
756
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.9
777
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.1
30
Not enough data
9.2
26
Not enough data
8.9
25
Data Sources
Not enough data
8.9
489
Not enough data
8.5
401
Not enough data
9.2
542
Generation
Not enough data
9.2
564
Not enough data
Feature Not Available
Not enough data
9.1
533
Delivery
Not enough data
9.3
518
Not enough data
Feature Not Available
Not enough data
8.9
401
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
9.1
91
Not enough data
8.8
79
Not enough data
9.2
90
Not enough data
9.3
91
Additional Functionality
Not enough data
9.0
78
Not enough data
8.1
73
Not enough data
9.3
94
Not enough data
8.9
75
Not enough data
8.9
78
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and PandaDoc are categorized as E-Signature
Unique Categories
PandaDoc is categorized as Online Form Builder, E-Notary, Document Generation, Salesforce AppExchange Apps, Proposal, CPQ, and Contract Management
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PandaDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.8%
Other
63.4%
Marketing and Advertising
10.0%
Computer Software
9.8%
Information Technology and Services
8.7%
Construction
4.2%
Financial Services
4.1%
Other
63.2%
Most Helpful Reviews
Docusign
Most Helpful Favorable Review
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Most Helpful Critical Review
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
PandaDoc
Most Helpful Favorable Review
John S.
Verified User in Online Media
Integration with Hubspot is a huge help -- I can literally send agreements and proposals from HubSpot with deep personalization tokens in a flash. The ability to have payment set up in the doc is also amazing. However, PandaDoc lets me know when my...
Most Helpful Critical Review
Verified User in Marketing and Advertising
The app worked and provided all the features I needed. After the 3rd invoice there was an outage with the service. The support team told me sorry and that they were working on it. For any SAAS company this is unacceptable, and especially for something so...
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
John S.
Verified User in Online Media
Integration with Hubspot is a huge help -- I can literally send agreements and proposals from HubSpot with deep personalization tokens in a flash. The ability to have payment set up in the doc is also amazing. However, PandaDoc lets me know when my...
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Verified User in Marketing and Advertising
The app worked and provided all the features I needed. After the 3rd invoice there was an outage with the service. The support team told me sorry and that they were working on it. For any SAAS company this is unacceptable, and especially for something so...
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Is PandaDoc safe?
9 comments
CK
It seems like you haven't provided any text in the Unknown Language for translation. Could you please provide the text you would like translated into English?Read more
What is PandaDoc used for?
4 comments
AB
PandaDoc is primarily used to e-sign documents (to collect electronic signatures), but it also has decent document creation capabilities (full-features...Read more
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