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Compare Device42, A Freshworks Company and Lansweeper 
Featured Products
At a Glance
Market Segments
Enterprise (47.8% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Free 0 per asset
Device42, A Freshworks Company
Star Rating
(51)4.7 out of 5
Market Segments
Enterprise (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ Up to 250 devices
Free Trial is available
Browse all 4 pricing plansLansweeper
Star Rating
(59)4.4 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 0 per asset
Browse all 4 pricing plansDevice42, A Freshworks Company vs Lansweeper
When assessing the two solutions, reviewers found Device42, A Freshworks Company easier to use and do business with overall. However, reviewers preferred the ease of set up with Lansweeper, along with administration.
- Reviewers felt that Lansweeper meets the needs of their business better than Device42, A Freshworks Company.
- When comparing quality of ongoing product support, reviewers felt that Device42, A Freshworks Company is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Device42, A Freshworks Company over Lansweeper.
Pricing
Entry-Level Pricing
Lansweeper
Free
Free
0 per asset
Perfect for home and small networks that have less than 100 assets.
- Asset Discovery & Inventory
- Includes 100 assets
- Unlimited User Seats
Free Trial
Device42, A Freshworks Company
Free Trial is available
Lansweeper
Free Trial is available
Ratings
Meets Requirements
9.0
40
9.3
46
Ease of Use
8.9
41
8.7
47
Ease of Setup
8.5
37
8.8
43
Ease of Admin
8.8
33
9.0
41
Quality of Support
9.5
39
8.8
35
Has the product been a good partner in doing business?
9.5
32
9.2
33
Product Direction (% positive)
9.4
39
8.7
44
Features by Category
Asset Inventory
9.1
16
9.7
15
8.8
12
9.8
14
8.1
9
9.2
8
6.9
6
7.7
8
8.8
13
9.3
14
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.1
14
9.0
15
Feature Not Available
Feature Not Available
Feature Not Available
8.8
8
8.6
14
9.0
8
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Categories
Categories
Shared Categories
Device42, A Freshworks Company and Lansweeper are categorized as IT Asset Management
Unique Categories
Device42, A Freshworks Company is categorized as ServiceNow Store Apps and Data Center Infrastructure Management (DCIM)
Lansweeper has no unique categories
Reviews
Reviewers' Company Size
Device42, A Freshworks Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lansweeper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Financial Services
10.9%
Computer Software
8.7%
Leisure, Travel & Tourism
6.5%
Insurance
6.5%
Other
43.5%
Information Technology and Services
13.8%
Hospital & Health Care
6.9%
Logistics and Supply Chain
5.2%
Mechanical or Industrial Engineering
3.4%
Hospitality
3.4%
Other
67.2%
Alternatives
Discussions
How does Device42 work?
1 Comment
YH
In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud....Read more
How much does Device42 cost?
1 Comment
YH
Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price...Read more
What is a CMDB used for?
1 Comment
YH
Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT...Read more
Is Lansweeper safe?
2 Comments
NS
Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that...Read more
Lansweeper has no more discussions with answers
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