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- Device42, A Freshworks Company
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- Device42, A Freshworks Company-vs-Lansweeper
Compare Device42, A Freshworks Company and Lansweeper 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (65.5% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Free Trial 0 per asset
Device42, A Freshworks Company
Star Rating
(49)4.7 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Free Trial is available
Browse all 4 pricing plansLansweeper
Star Rating
(57)4.4 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Entry-Level Pricing
Free Trial 0 per asset
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lansweeper excels in Hardware Asset Inventory with a score of 9.6, highlighting its comprehensive scanning capabilities that allow for detailed tracking of physical devices across the network.
- Reviewers mention that Device42 shines in Quality of Support, achieving a score of 9.5, with many users praising the responsiveness and helpfulness of the support team when addressing complex issues.
- G2 users indicate that Lansweeper's Software Asset Inventory is particularly strong, scoring 9.7, which users appreciate for its ability to provide detailed insights into software usage and compliance across the organization.
- Users on G2 report that Device42's Central Dashboard, while scoring 8.1, could benefit from more intuitive design, as some find it less user-friendly compared to Lansweeper's dashboard, which scored 8.8.
- Reviewers say that Lansweeper's ease of setup, with a score of 8.8, is a significant advantage for teams looking to implement asset management quickly without extensive training.
- Users mention that Device42's Asset Policy Management feature, scoring 8.9, is highly valued for its ability to enforce compliance and manage asset lifecycles effectively, making it a strong choice for enterprise-level organizations.
Pricing
Entry-Level Pricing
Lansweeper
Free
Free Trial
0 per asset
Lansweeper is free up to 100 assets
- All features included
- Unlimited users
- Scan up to 100 assets
Free Trial
Device42, A Freshworks Company
Free Trial is available
Lansweeper
Free Trial is available
Ratings
Meets Requirements
9.0
39
9.3
45
Ease of Use
8.9
39
8.7
45
Ease of Setup
8.5
35
8.8
41
Ease of Admin
8.8
33
9.0
40
Quality of Support
9.5
38
8.8
34
Has the product been a good partner in doing business?
9.5
32
9.2
32
Product Direction (% positive)
9.4
38
8.6
43
Features by Category
Asset Inventory
9.0
14
9.6
14
8.8
11
9.7
13
8.1
8
9.0
7
6.7
5
8.8
7
8.8
11
9.2
13
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Management
8.1
13
8.9
14
Feature Not Available
Feature Not Available
Feature Not Available
8.6
7
8.6
13
8.8
7
Performance Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Device42, A Freshworks Company and Lansweeper are categorized as IT Asset Management
Unique Categories
Device42, A Freshworks Company is categorized as ServiceNow Store Apps and Data Center Infrastructure Management (DCIM)
Lansweeper has no unique categories
Reviews
Reviewers' Company Size
Device42, A Freshworks Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lansweeper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Financial Services
11.4%
Computer Software
9.1%
Leisure, Travel & Tourism
6.8%
Insurance
6.8%
Other
40.9%
Information Technology and Services
14.3%
Logistics and Supply Chain
5.4%
Hospital & Health Care
5.4%
Mechanical or Industrial Engineering
3.6%
Hospitality
3.6%
Other
67.9%
Most Helpful Reviews
Device42, A Freshworks Company
Most Helpful Favorable Review
Verified User in Information Technology and Services
Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology.
Most Helpful Critical Review
Sharish A.
Verified User in Computer Software
Some users reported occasional performance slowdown especially dealing with huge data or requests.
Lansweeper
Most Helpful Favorable Review
Laurence T.
Verified User in Broadcast Media
I love how simple and intuitive the Lansweeper UI is. The application is very easy to understand and learn. I love that Lansweeper can pull in warranty data for your machines also.
Most Helpful Critical Review
Rommel L.
Verified User in Outsourcing/Offshoring
Here few I don`t like about this tool. - Ticket now receiving sometimes. - Ticket can`t backtrack as there is plenty of tickets that will be shown that will fit the criteria that you set. - Email recipients sometimes can`t see the response from the...
Verified User in Information Technology and Services
Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology.
Laurence T.
Verified User in Broadcast Media
I love how simple and intuitive the Lansweeper UI is. The application is very easy to understand and learn. I love that Lansweeper can pull in warranty data for your machines also.
Sharish A.
Verified User in Computer Software
Some users reported occasional performance slowdown especially dealing with huge data or requests.
Rommel L.
Verified User in Outsourcing/Offshoring
Here few I don`t like about this tool. - Ticket now receiving sometimes. - Ticket can`t backtrack as there is plenty of tickets that will be shown that will fit the criteria that you set. - Email recipients sometimes can`t see the response from the...
Alternatives
Discussions
How does Device42 work?
1 comment
YH
In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud....Read more
How much does Device42 cost?
1 comment
YH
Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price...Read more
What is a CMDB used for?
1 comment
YH
Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT...Read more
Is Lansweeper safe?
2 comments
NS
Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that...Read more
Lansweeper has no more discussions with answers
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