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- Device42, A Freshworks Company-vs-Dynatrace
Compare Device42, A Freshworks Company and Dynatrace 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (69.4% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Starts at $69 per month billed annually, per 8 GB Host
Device42, A Freshworks Company
Star Rating
(49)4.7 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Free Trial is available
Browse all 4 pricing plansDynatrace
Star Rating
(1,323)4.5 out of 5
Market Segments
Enterprise (69.4% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in "Real-Time Monitoring" with a score of 9.2, highlighting its ability to provide immediate insights into system performance, while Device42, A Freshworks Company, offers solid performance but scores slightly lower at 8.4 in this area.
- Reviewers mention that Dynatrace's "Quality of Support" is rated at 8.7, which is commendable, but Device42 stands out with an impressive score of 9.5, indicating a more responsive and helpful support team according to user feedback.
- G2 users note that Dynatrace's "Alerting" functionality is rated at 9.0, which is effective for proactive monitoring, whereas Device42's alerting features, while good, score lower at 8.9, suggesting that Dynatrace may provide a more robust alerting system.
- Users on G2 highlight that Device42 shines in "Asset Inventory" with a score of 9.0, particularly for its "Hardware Asset Inventory" feature, which is crucial for organizations managing extensive hardware resources, while Dynatrace's asset management capabilities are less emphasized.
- Reviewers mention that Dynatrace's "Performance Monitoring" is rated at 9.2, showcasing its advanced capabilities in tracking application performance, while Device42's performance monitoring features are rated at 8.7, indicating a solid but less comprehensive offering.
- Users say that Dynatrace's "User Behavior" tracking, particularly in "Click Tracking" and "Frustration Tracking," scores well at 8.9 and 8.4 respectively, providing valuable insights into user interactions, while Device42 does not emphasize these features as strongly, focusing more on asset management.
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Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Free Trial
Device42, A Freshworks Company
Free Trial is available
Dynatrace
Free Trial is available
Ratings
Meets Requirements
9.0
39
8.8
1,038
Ease of Use
8.9
39
8.3
1,047
Ease of Setup
8.5
35
8.4
640
Ease of Admin
8.8
33
8.2
611
Quality of Support
9.5
38
8.7
982
Has the product been a good partner in doing business?
9.5
32
8.7
609
Product Direction (% positive)
9.4
38
9.3
1,012
Features by Category
User Behavior
Not enough data
8.9
112
|
Verified
Not enough data
7.9
69
Not enough data
8.1
83
|
Verified
Not enough data
8.3
101
|
Verified
A/B Testing
Not enough data
8.5
97
|
Verified
Not enough data
8.1
72
Not enough data
8.7
106
|
Verified
Not enough data
8.3
71
Visitor Information
Not enough data
8.6
113
|
Verified
Not enough data
8.4
108
|
Verified
Functionality
Not enough data
8.8
55
Not enough data
9.0
55
Not enough data
8.5
52
Not enough data
8.1
52
Not enough data
8.6
48
Not enough data
8.4
52
Experience
Not enough data
9.1
154
Not enough data
8.4
132
Not enough data
8.5
129
Management
Not enough data
8.4
122
Not enough data
8.7
149
Not enough data
7.8
97
Performance
Not enough data
9.1
146
Not enough data
9.4
151
Not enough data
8.5
143
Not enough data
9.1
143
Functionality
Not enough data
8.9
67
Not enough data
8.8
65
Not enough data
8.6
62
Not enough data
9.0
66
Not enough data
8.3
63
Not enough data
8.7
65
Functionality
Not enough data
9.1
43
Not enough data
8.9
42
Not enough data
8.5
38
Not enough data
8.2
39
Management
Not enough data
8.7
42
Not enough data
8.9
42
Not enough data
Feature Not Available
Monitoring
Not enough data
9.0
193
Not enough data
8.2
179
Not enough data
8.9
177
Not enough data
9.0
187
Administration
Not enough data
8.6
164
Not enough data
8.6
145
Not enough data
8.4
150
Analysis
Not enough data
8.2
174
Not enough data
8.6
190
Not enough data
Feature Not Available
Bug Reporting
Not enough data
8.5
36
Not enough data
7.8
33
Not enough data
8.1
33
Bug Monitoring
Not enough data
8.4
34
Not enough data
8.1
34
Not enough data
7.8
34
Functionality
Not enough data
8.5
37
Not enough data
8.3
37
Not enough data
8.7
41
Issue Resolution
Not enough data
8.7
41
Not enough data
8.6
40
Not enough data
8.4
41
Management
Not enough data
8.6
41
Not enough data
8.6
42
Not enough data
8.2
40
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visibility
Not enough data
9.0
62
Not enough data
8.9
61
Not enough data
8.6
62
Monitoring and Management
Not enough data
8.8
55
Not enough data
8.8
61
Not enough data
9.2
61
Functionality
Not enough data
8.8
48
Not enough data
8.8
49
Not enough data
9.1
47
Not enough data
8.3
44
Management
Not enough data
8.4
46
Not enough data
8.3
48
Not enough data
8.9
47
Not enough data
9.0
47
Asset Inventory
9.0
14
Not enough data
8.8
11
Not enough data
8.1
8
Not enough data
6.7
5
Not enough data
8.8
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
8.1
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
13
Not enough data
Data Preparation
Not enough data
8.7
55
|
Verified
Not enough data
8.0
52
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
8.1
51
|
Verified
Analysis
Not enough data
8.3
53
|
Verified
Not enough data
8.4
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.3
53
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
7.9
49
|
Verified
Visualization
Not enough data
9.0
57
|
Verified
Not enough data
8.5
54
|
Verified
Performance Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Monitoring
Not enough data
8.7
92
Not enough data
8.8
92
Not enough data
8.9
97
Not enough data
7.7
84
Not enough data
8.5
90
Response
Not enough data
8.6
95
Not enough data
8.6
95
Not enough data
8.1
93
Performance
Not enough data
8.6
94
Not enough data
8.0
94
Functionality
Not enough data
8.5
90
Not enough data
8.3
94
Not enough data
7.8
87
Not enough data
8.5
94
Alerts management
Not enough data
8.1
36
Not enough data
7.7
36
Not enough data
8.7
36
Monitoring
Not enough data
8.8
37
Not enough data
9.1
37
Not enough data
8.9
37
Not enough data
9.2
37
Automation
Not enough data
8.2
36
Not enough data
8.2
36
Analysis
Not enough data
8.3
38
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
8.3
36
Issue Resolution
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
8.8
36
Generative AI
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.0
35
Not enough data
7.8
35
Records
Not enough data
8.6
41
Not enough data
8.5
41
Not enough data
8.8
41
Management
Not enough data
8.8
42
Not enough data
8.2
39
Not enough data
8.3
36
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
ServiceNow Apps
Not enough data
8.5
9
Not enough data
9.3
10
Categories
Categories
Shared Categories
Device42, A Freshworks Company and Dynatrace are categorized as ServiceNow Store Apps
Unique Categories
Device42, A Freshworks Company is categorized as IT Asset Management and Data Center Infrastructure Management (DCIM)
Dynatrace is categorized as Observability Solution Suites, SAP Store, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), Network Monitoring, and Bug Tracking
Reviews
Reviewers' Company Size
Device42, A Freshworks Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Financial Services
11.4%
Computer Software
9.1%
Leisure, Travel & Tourism
6.8%
Insurance
6.8%
Other
40.9%
Information Technology and Services
16.4%
Financial Services
10.1%
Insurance
9.1%
Computer Software
9.1%
Banking
8.6%
Other
46.7%
Most Helpful Reviews
Device42, A Freshworks Company
Most Helpful Favorable Review
Verified User in Information Technology and Services
Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology.
Most Helpful Critical Review
Sharish A.
Verified User in Computer Software
Some users reported occasional performance slowdown especially dealing with huge data or requests.
Dynatrace
Most Helpful Favorable Review
Akhil K.
Verified User in Computer Software
I've only used Dynatrace for a while as a part of my project (shifted from Nagios) and I can say it's pretty easy to implement (from a first time user point of view). The core technology of the product is its patented PurePath Technology which allows to...
Most Helpful Critical Review
Verified User in Insurance
Honestly, I don't find any issues/dislike with rookout. There were some challenges while connecting to the Kubernetes cluster, though rookout team helped and got that resolved at the earliest. They may work on connectivity moving forward.
Verified User in Information Technology and Services
Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology.
Akhil K.
Verified User in Computer Software
I've only used Dynatrace for a while as a part of my project (shifted from Nagios) and I can say it's pretty easy to implement (from a first time user point of view). The core technology of the product is its patented PurePath Technology which allows to...
Sharish A.
Verified User in Computer Software
Some users reported occasional performance slowdown especially dealing with huge data or requests.
Verified User in Insurance
Honestly, I don't find any issues/dislike with rookout. There were some challenges while connecting to the Kubernetes cluster, though rookout team helped and got that resolved at the earliest. They may work on connectivity moving forward.
Alternatives
Discussions
How does Device42 work?
1 comment
YH
In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud....Read more
How much does Device42 cost?
1 comment
YH
Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price...Read more
What is a CMDB used for?
1 comment
YH
Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT...Read more
what is the best way to AI integration in Energy and Utlilites services.
3 comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
What does Rookout do?
2 comments
EY
Remote non-blocking debug- breakpoint logs extraction from remote resources.Read more
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