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- Descartes MacroPoint-vs-FourKites
Compare Descartes MacroPoint and FourKites 
At a Glance
Market Segments
Mid-Market (47.4% of reviews)
Enterprise (54.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Descartes MacroPoint
Star Rating
(668)4.7 out of 5
Market Segments
Mid-Market (47.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Descartes MacroPointFourKites
Star Rating
(266)4.5 out of 5
Market Segments
Enterprise (54.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FourKitesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FourKites excels in "Shipment Tracking" with a score of 8.6, while Descartes MacroPoint shines even brighter with a score of 9.3, indicating a more robust tracking capability that users find essential for real-time visibility.
- Reviewers mention that FourKites has a solid "Carrier Management" feature with a score of 8.8, but Descartes MacroPoint outperforms it with an 8.9, suggesting that users appreciate the enhanced performance in managing carrier relationships.
- G2 users highlight that FourKites has a lower "Ease of Setup" score of 7.9 compared to Descartes MacroPoint's impressive 9.2, indicating that users find Descartes easier to implement and integrate into their existing systems.
- Users on G2 report that FourKites' "Temperature Alerts" feature scores 8.0, which is notably lower than Descartes MacroPoint's 7.4, suggesting that users may find FourKites' alerts more reliable for temperature-sensitive shipments.
- Reviewers say that both platforms have similar "Workflow Automation" ratings of 8.2, but users mention that Descartes MacroPoint's "Dispatch and Tender" feature is slightly more effective, scoring 8.2 compared to FourKites' 8.0, indicating a preference for Descartes in automating these processes.
- Users report that FourKites scores 8.5 in "Data Quality," while Descartes MacroPoint scores slightly higher at 8.6, suggesting that users find Descartes' data management capabilities to be more reliable and effective for their operational needs.
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Pricing
Entry-Level Pricing
Descartes MacroPoint
No pricing availableFourKites
No pricing availableFree Trial
Descartes MacroPoint
No trial information availableFourKites
No trial information availableRatings
Meets Requirements
9.1
602
8.7
197
Ease of Use
9.2
621
8.8
202
Ease of Setup
9.1
373
7.9
85
Ease of Admin
9.1
197
8.9
82
Quality of Support
9.0
572
8.6
191
Has the product been a good partner in doing business?
9.3
195
9.0
79
Product Direction (% positive)
9.4
607
9.6
195
Features by Category
Carrier Management
8.5
514
Not enough data
8.7
507
Not enough data
8.9
518
Not enough data
Freight Modes
8.4
490
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Management
8.7
488
Not enough data
7.9
459
Not enough data
8.0
463
Not enough data
Visibility
8.8
288
8.5
134
8.6
293
8.7
140
7.3
258
7.9
93
9.3
295
8.6
101
8.7
282
8.4
91
8.9
292
8.6
105
8.7
283
8.3
100
Delivery
8.8
278
8.6
124
Feature Not Available
8.2
105
Feature Not Available
8.4
97
8.3
274
8.5
111
Workflow Automation
Feature Not Available
8.1
60
8.1
258
7.9
53
Feature Not Available
7.6
42
7.9
252
7.8
48
Network Management
8.4
260
8.1
67
8.2
264
8.0
66
Performance
7.9
262
8.2
72
8.3
270
8.5
100
8.2
259
8.5
91
Platform
8.6
270
8.4
82
8.4
256
8.3
68
8.3
265
8.3
85
Categories
Categories
Shared Categories
Descartes MacroPoint and FourKites are categorized as SAP Store and Supply Chain Visibility
Unique Categories
Descartes MacroPoint is categorized as Freight Management
FourKites has no unique categories
Reviews
Reviewers' Company Size
Descartes MacroPoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FourKites
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
44.5%
Transportation/Trucking/Railroad
38.9%
Package/Freight Delivery
7.9%
Translation and Localization
1.8%
Automotive
1.1%
Other
5.9%
Logistics and Supply Chain
24.1%
Transportation/Trucking/Railroad
23.8%
Food & Beverages
12.3%
Consumer Goods
8.4%
Food Production
6.1%
Other
25.3%
Most Helpful Reviews
Descartes MacroPoint
Most Helpful Favorable Review
Alex H.
Verified User in Transportation/Trucking/Railroad
True story = My company uses 3x differnt etracking tools. Often times, the other 2 don't work. In the old days, we'd spend time trying to learn and disagonose why it wasnt working. Nowadays and rather than spending time trying to get to the bottom of it,...
Most Helpful Critical Review
Grant W.
Verified User in Transportation/Trucking/Railroad
That it's inconcsistent and sometimes stops working.
FourKites
Most Helpful Favorable Review
Ana Paula C.
Verified User in Logistics and Supply Chain
FourKites provides real-time tracking for the company's shipments. By using this platform, the company knows when to expect everything without having to waste time calling others to know the ETA. It also helps with KPIs and to keep a more organized view of...
Most Helpful Critical Review
Amy S.
Verified User in Logistics and Supply Chain
FourKites can be great software. However, the reporting tools are nothing but a giant data dump and are difficult to navigate.
Alex H.
Verified User in Transportation/Trucking/Railroad
True story = My company uses 3x differnt etracking tools. Often times, the other 2 don't work. In the old days, we'd spend time trying to learn and disagonose why it wasnt working. Nowadays and rather than spending time trying to get to the bottom of it,...
Ana Paula C.
Verified User in Logistics and Supply Chain
FourKites provides real-time tracking for the company's shipments. By using this platform, the company knows when to expect everything without having to waste time calling others to know the ETA. It also helps with KPIs and to keep a more organized view of...
Grant W.
Verified User in Transportation/Trucking/Railroad
That it's inconcsistent and sometimes stops working.
Amy S.
Verified User in Logistics and Supply Chain
FourKites can be great software. However, the reporting tools are nothing but a giant data dump and are difficult to navigate.
Alternatives
Discussions
How does MacroPoint tracking work?
3 comments
HP
The text expresses positive emotions and admiration.Read more
Is MacroPoint free?
2 comments
BA
Macropoint is a subscribed service, paid for by the issuing company (Carrier, Broker, 3PL, etc.) It is free to the carrier/driver utilizing the location...Read more
How can I link this GPS with driver that refuse to active it?
1 comment
AC
You can let them know that the app will only keep a track of the location to where they're headed and once they get to the delivery address the app it self...Read more
How can we know if the load id has reached the consignee or destination?
2 comments
TM
Hi Faraz,
Really good questions- thanks for posting them!
GPS is generally very accurate down to a few meters or so. The frequency of updates can be a...Read more
Could we have an official FAQ into spanish?
1 comment
Official Response from FourKites
Hi Jehu,
Thank you for your question and for your interest in our documentation in Spanish. Our team is committed to providing language-specific support...Read more
Are driver hours of service recorded or taken into consideration while tracking trucks?
1 comment
TM
Hi Luis,
Thank you for your question, it's certainly a good one.
Yes, drivers' hours of service are factored into ETAs. We use a combination of...Read more
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