Compare Deputy and When I Work 
At a Glance
Market Segments
Small-Business (69.6% of reviews)
Small-Business (58.2% of reviews)
Entry-Level Pricing
$4.50 1 User Per Month
$1.50 1 user Per Month
Deputy
Star Rating
(316)4.6 out of 5
Market Segments
Small-Business (69.6% of reviews)
Entry-Level Pricing
$4.50 1 User Per Month
Free Trial is available
Browse all 5 pricing plansWhen I Work
Star Rating
(291)4.3 out of 5
Market Segments
Small-Business (58.2% of reviews)
Entry-Level Pricing
$1.50 1 user Per Month
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "When I Work" excels in "Ease of Completing Timesheets" with a score of 9.0, while "Deputy" slightly outperforms in "Time Tracking" with a score of 9.3, indicating that both platforms are user-friendly but "Deputy" may offer a more streamlined experience for tracking time.
- Reviewers mention that "Deputy" shines in "Schedule Management" with a score of 8.9 compared to "When I Work's" 7.1, highlighting that "Deputy" provides more robust tools for managing employee schedules effectively.
- G2 users note that "Deputy" has superior "Process Automation" capabilities, scoring 8.7 versus "When I Work's" 7.1, suggesting that "Deputy" automates repetitive tasks more efficiently, which can save time for managers.
- Users on G2 highlight "Deputy's" "Data Collection" feature, scoring 8.8, as a significant advantage over "When I Work," which scored 6.3, indicating that "Deputy" offers better tools for gathering and analyzing employee data.
- Reviewers say that "When I Work" has a strong "Billable Time Rate Management" feature with a score of 9.2, while "Deputy" scored 8.6, suggesting that "When I Work" may be more beneficial for businesses that need to manage billable hours closely.
- Users report that "Deputy" provides better "Quality of Support" with a score of 9.0 compared to "When I Work's" 8.3, indicating that "Deputy" may offer more responsive and helpful customer service, which is crucial for businesses relying on timely assistance.
Featured Products
Sponsored
Buddy Punch
(289)
Workforce Management
Visit Website
Sponsored
Celayix
(12)
Workforce Management
Visit Website
Sponsored
actiTIME
(35)
Workforce Management
Visit Website
Pricing
Entry-Level Pricing
Deputy
Time & Attendance
$4.50
1 User Per Month
For those who need to track attendance and export timesheets to payroll
- Timesheets
- Payroll Integrations
- POS Integrations
When I Work
Essentials
$1.50
1 user Per Month
When I Work employee scheduling
Who uses Essentials?
Workplaces that need to save time with better productivity and flexibility from an easy-to-use employee-focused scheduling platform.
ShiftOS™
Standard Scheduling
Team Messaging
- ShiftOS™
- Standard Scheduling
Free Trial
Deputy
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.0
277
8.7
243
Ease of Use
9.1
280
8.6
246
Ease of Setup
8.9
213
8.6
113
Ease of Admin
9.1
206
8.6
114
Quality of Support
9.0
250
8.3
192
Has the product been a good partner in doing business?
9.2
204
8.5
108
Product Direction (% positive)
9.3
283
8.8
232
Features by Category
Automation
8.6
71
7.4
9
Logistics
8.6
75
7.2
9
8.7
73
6.7
9
8.6
68
7.8
9
Management
8.7
78
7.2
9
8.9
85
7.4
9
8.7
83
8.0
9
9.0
85
9.2
8
9.0
81
8.1
9
8.9
82
8.1
9
8.7
75
8.1
9
Monitoring
8.4
67
8.0
9
8.5
67
8.0
9
8.5
73
8.0
9
Platform Basics
8.4
73
7.7
33
8.9
75
9.0
45
8.9
74
8.7
45
Platform Content
8.7
70
8.5
34
7.9
60
8.0
18
Feature Not Available
Feature Not Available
Platform Additional Functionality
8.1
69
7.4
25
8.9
70
8.8
42
8.2
63
7.9
26
8.3
69
8.8
29
Feature Not Available
8.7
29
Time Tracking
9.3
147
9.0
75
8.8
120
8.8
64
8.5
107
9.2
49
Client Invoicing
Feature Not Available
8.3
28
7.8
74
8.5
28
7.5
71
8.2
31
Mobile Time Tracking
9.3
119
9.1
70
Administration
8.5
104
8.5
47
8.7
107
8.9
64
8.7
110
8.9
71
Feature Not Available
8.7
44
8.9
126
8.8
66
Platform
8.7
117
8.5
50
8.3
85
8.6
40
8.7
13
8.7
42
9.0
117
8.9
72
8.8
109
9.0
67
7.5
70
7.9
44
Platform
7.8
88
7.9
49
8.1
70
7.2
13
9.0
7
8.2
30
8.8
106
8.5
54
9.1
106
8.9
55
9.0
97
8.5
54
8.6
98
7.9
39
8.7
101
8.5
54
Workforce Management Platform Features
8.4
111
8.3
55
9.4
134
9.1
86
9.3
128
9.0
79
8.8
126
8.9
77
8.0
101
8.1
52
7.4
91
7.9
52
8.3
97
8.0
48
8.7
108
8.6
67
8.8
123
8.7
81
8.7
122
8.3
79
Categories
Categories
Shared Categories
Deputy and When I Work are categorized as Time & Attendance, Employee Scheduling, Workforce Management, and Time Tracking
Unique Categories
Deputy has no unique categories
When I Work has no unique categories
Reviews
Reviewers' Company Size
Deputy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
16.9%
Retail
10.2%
Food & Beverages
6.1%
Hospital & Health Care
5.8%
Restaurants
3.5%
Other
57.5%
Hospital & Health Care
9.8%
Retail
7.0%
Food & Beverages
6.3%
Hospitality
5.6%
Consumer Services
5.3%
Other
66.0%
Most Helpful Reviews
Deputy
Most Helpful Favorable Review
Tom L.
Verified User in Staffing and Recruiting
The Deputy platform is the transmission to the engine of my business. I run a very intense and involved healthcare staffing agency with a lot of moving parts. It is because of the detail and involvement of Deputy that my business is possible. It is an...
Most Helpful Critical Review
Pauline M.
Verified User in Human Resources
Not being able to sort or print by last name
When I Work
Most Helpful Favorable Review
Verified User in Entertainment
Easy to add remove and modify employees in various positions or departments and changes to schedules
Most Helpful Critical Review
Roger J.
Verified User in Retail
The GPS tracker used for clocking in and clocking out. It's highly inaccurate and can reflect on your hours because of it
Tom L.
Verified User in Staffing and Recruiting
The Deputy platform is the transmission to the engine of my business. I run a very intense and involved healthcare staffing agency with a lot of moving parts. It is because of the detail and involvement of Deputy that my business is possible. It is an...
Verified User in Entertainment
Easy to add remove and modify employees in various positions or departments and changes to schedules
Pauline M.
Verified User in Human Resources
Not being able to sort or print by last name
Roger J.
Verified User in Retail
The GPS tracker used for clocking in and clocking out. It's highly inaccurate and can reflect on your hours because of it
Alternatives
Discussions
Can Deputy track your location?
1 comment
BF
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
What is Deputy used for?
1 comment
DN
Deputy’s workforce management platform includes best-in-class employee scheduling, streamlined hiring and onboarding, time and attendance tracking, team...Read more
Deputy has no more discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
