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  6. Datadog-vs-New Relic One Software

Compare Datadog and New Relic One Software

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Datadog
Datadog
(541)
4.3 out of 5
Datadog
By Datadog
Optimized for quick response
New Relic
New Relic
(482)
4.4 out of 5
New Relic
By New Relic
Optimized for quick response
At a Glance
Datadog
Datadog
Star Rating
(541)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Information
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plans
New Relic
New Relic
Star Rating
(482)4.4 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Information
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Datadog excels in its Alerting functionality, scoring 9.2, which reviewers mention provides timely and customizable alerts that help teams respond quickly to issues. In contrast, New Relic's alerting scored slightly lower at 9.1, with some users noting that while effective, it could benefit from more flexibility in alert configurations.
  • Reviewers mention that New Relic shines in Machine Learning capabilities, achieving a perfect score of 10.0. Users appreciate its advanced predictive analytics features, which help in identifying potential issues before they escalate. Datadog, while still strong at 8.6, is seen as less robust in this area, with users suggesting it could enhance its AI-driven insights.
  • G2 users highlight Datadog's superior Multi-Cloud Management with a score of 6.7, which some reviewers find lacking compared to New Relic's 8.4. Users on G2 mention that New Relic offers a more seamless experience when managing resources across different cloud environments, making it a preferred choice for multi-cloud strategies.
  • Users say that Datadog's Real-Time Monitoring is exceptional, scoring 9.6, with many reviewers praising its ability to provide instant visibility into system performance. New Relic, while also strong at 8.9, has users reporting that it sometimes lags in real-time data updates, which can hinder immediate decision-making.
  • Reviewers mention that New Relic's Dashboards and Visualizations are highly customizable, scoring 9.1, which users find beneficial for tailoring insights to specific business needs. Datadog's score of 8.8 is still commendable, but some users feel it lacks the same level of customization and user-friendly design.
  • Users report that Datadog's Logging functionality is robust, achieving a score of 9.3, with many reviewers appreciating its comprehensive log management features. In comparison, New Relic's logging capabilities, while effective at 8.6, are seen as less comprehensive, with users suggesting improvements in log search and filtering options.
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Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Browse all 3 pricing plans
New Relic
Free (Forever)
$0.00
Browse all 4 pricing plans
Free Trial
Datadog
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.7
465
8.8
405
Ease of Use
8.2
469
8.2
407
Ease of Setup
8.4
244
8.5
187
Ease of Admin
8.3
212
8.4
175
Quality of Support
8.3
413
8.4
349
Has the product been a good partner in doing business?
8.5
199
8.5
168
Product Direction (% positive)
8.9
450
8.3
400
Features by Category
Cloud Cost ManagementHide 10 FeaturesShow 10 Features
7.5
40
Not enough data
Operations
7.3
5
Not enough data
8.0
5
Not enough data
6.7
7
Not enough data
Not enough data
Not enough data
Cost Optimization
7.6
7
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Administration
8.0
5
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Website MonitoringHide 6 FeaturesShow 6 Features
8.9
280
Not enough data
Functionality
8.6
43
Not enough data
9.2
57
Not enough data
9.0
51
Not enough data
8.7
44
Not enough data
8.8
46
Not enough data
8.8
39
Not enough data
Digital Experience Monitoring (DEM)Hide 10 FeaturesShow 10 Features
Not enough data
9.1
93
Experience
Not enough data
9.7
10
Not enough data
8.7
9
Not enough data
8.5
9
Management
Not enough data
8.3
8
Not enough data
9.0
10
Not enough data
7.8
9
Performance
Not enough data
9.8
9
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.8
9
Database MonitoringHide 6 FeaturesShow 6 Features
9.0
533
Not enough data
Functionality
9.2
95
Not enough data
9.1
96
Not enough data
9.3
81
Not enough data
8.9
96
Not enough data
8.8
80
Not enough data
8.9
85
Not enough data
Network MonitoringHide 7 FeaturesShow 7 Features
8.7
301
Not enough data
Functionality
9.2
46
Not enough data
9.2
51
Not enough data
8.1
37
Not enough data
8.4
39
Not enough data
Management
8.6
43
Not enough data
9.0
44
Not enough data
8.7
41
Not enough data
Cloud Infrastructure MonitoringHide 10 FeaturesShow 10 Features
8.6
908
8.5
554
Monitoring
8.9
108
8.8
58
8.6
104
8.6
60
8.8
99
8.7
55
8.7
118
8.8
58
Administration
8.5
104
8.5
56
8.5
84
8.4
52
8.2
83
8.4
48
Analysis
8.5
102
8.4
58
8.8
106
9.1
60
Feature Not Available
7.5
49
Network Traffic Analysis (NTA)Hide 11 FeaturesShow 11 Features
8.5
73
Not enough data
Automation
Feature Not Available
Not enough data
8.0
5
Not enough data
Feature Not Available
Not enough data
8.6
7
Not enough data
Functionality
8.8
8
Not enough data
7.7
8
Not enough data
7.6
7
Not enough data
9.2
8
Not enough data
Incident Management
8.5
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Incident ManagementHide 8 FeaturesShow 8 Features
Not enough data
9.2
260
Monitoring
Not enough data
9.5
52
Not enough data
9.3
51
Not enough data
9.1
39
Management Tools
Not enough data
8.8
36
Not enough data
9.4
42
Not enough data
9.0
40
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AIOps PlatformsHide 11 FeaturesShow 11 Features
9.1
130
9.6
102
Functionality
9.2
14
9.8
9
8.6
15
10.0
8
9.4
19
9.7
12
Issue Resolution
9.1
17
9.2
12
9.2
14
9.4
12
Feature Not Available
9.5
10
Management
8.6
17
9.5
13
9.6
17
9.6
13
8.9
17
9.4
13
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Log MonitoringHide 6 FeaturesShow 6 Features
8.7
441
8.9
323
Visibility
8.8
76
9.0
55
9.0
75
9.1
55
8.8
69
8.8
54
Monitoring and Management
8.2
71
8.3
50
8.6
73
8.9
54
8.9
77
9.0
55
Server MonitoringHide 11 FeaturesShow 11 Features
8.3
639
8.8
665
Visibility
8.8
67
9.0
66
8.6
61
9.1
64
8.1
59
9.0
65
Monitoring and Management
8.5
60
8.7
60
7.5
55
8.2
59
8.3
57
8.6
62
9.0
60
8.7
66
8.8
56
8.9
63
8.2
61
8.9
62
Cloud environment support
8.0
53
9.0
51
7.9
50
8.2
47
Enterprise MonitoringHide 8 FeaturesShow 8 Features
8.5
258
Not enough data
Functionality
8.4
32
Not enough data
8.6
32
Not enough data
8.8
34
Not enough data
7.8
28
Not enough data
Management
8.4
31
Not enough data
8.5
34
Not enough data
8.1
31
Not enough data
9.0
36
Not enough data
IoT Analytics PlatformsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IoT Device Management PlatformsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Log AnalysisHide 12 FeaturesShow 12 Features
8.5
631
8.7
395
Data Preparation
8.5
53
|
Verified
8.8
35
8.4
52
|
Verified
9.0
29
7.9
50
|
Verified
7.8
29
7.8
50
|
Verified
8.3
28
Analysis
8.5
48
|
Verified
8.6
30
8.4
55
|
Verified
8.7
32
8.7
56
|
Verified
8.9
36
8.5
59
|
Verified
8.8
36
8.7
49
|
Verified
9.2
36
8.7
47
|
Verified
8.8
32
Visualization
8.9
61
|
Verified
9.3
39
8.7
51
|
Verified
8.7
33
Application Performance Monitoring (APM)Hide 14 FeaturesShow 14 Features
8.4
1,147
8.5
1,191
Monitoring
8.5
93
8.8
95
8.9
85
8.9
96
8.9
95
9.1
97
7.3
80
7.4
70
8.4
86
8.6
85
Response
8.8
102
8.9
99
8.8
90
8.8
94
7.9
83
8.4
84
Performance
8.4
97
8.3
81
8.2
83
8.3
76
Functionality
8.4
85
8.6
83
8.0
77
8.1
76
Feature Not Available
7.7
72
8.5
91
8.6
83
Container MonitoringHide 16 FeaturesShow 16 Features
8.6
539
8.2
410
Alerts management
8.7
36
7.8
24
8.0
38
7.7
25
8.6
40
8.7
26
Monitoring
8.7
31
8.3
26
9.2
34
9.2
26
8.7
36
8.2
26
9.2
31
8.9
26
Automation
8.5
31
7.6
25
8.6
29
8.0
26
Analysis
8.2
34
8.1
25
8.4
37
8.1
26
9.3
36
8.7
26
8.5
35
7.9
25
Issue Resolution
8.4
30
7.9
26
7.7
33
7.9
26
8.6
28
8.3
26
IT AlertingHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Observability PipelineHide 13 FeaturesShow 13 Features
6.9
29
Not enough data
Data Management - Observability Pipeline
Not enough data
Not enough data
7.5
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.4
6
Not enough data
Performance - Observability Pipeline
5.7
5
Not enough data
8.1
6
Not enough data
6.7
6
Not enough data
AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Incident ResponseHide 12 FeaturesShow 12 Features
8.7
276
Not enough data
Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
40
Not enough data
Records
9.3
47
Not enough data
9.0
45
Not enough data
8.5
52
Not enough data
Management
9.3
48
Not enough data
8.4
44
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security Information and Event Management (SIEM)Hide 10 FeaturesShow 10 Features
8.9
105
Not enough data
Network Management
9.2
10
Not enough data
8.7
10
Not enough data
9.4
11
Not enough data
Incident Management
9.2
11
Not enough data
9.2
10
Not enough data
9.1
11
Not enough data
Security Intelligence
8.2
11
Not enough data
8.3
9
Not enough data
9.2
10
Not enough data
8.8
12
Not enough data
Categories
Categories
Shared Categories
Datadog
Datadog
New Relic
New Relic
Unique Categories
Datadog
New Relic
Reviews
Reviewers' Company Size
Datadog
Datadog
Small-Business(50 or fewer emp.)
20.0%
Mid-Market(51-1000 emp.)
48.5%
Enterprise(> 1000 emp.)
31.5%
New Relic
New Relic
Small-Business(50 or fewer emp.)
30.6%
Mid-Market(51-1000 emp.)
42.6%
Enterprise(> 1000 emp.)
26.8%
Reviewers' Industry
Datadog
Datadog
Information Technology and Services
20.2%
Computer Software
17.9%
Financial Services
8.1%
Internet
5.1%
Retail
3.2%
Other
45.5%
New Relic
New Relic
Information Technology and Services
24.2%
Computer Software
18.6%
Internet
9.4%
Financial Services
3.6%
Retail
2.6%
Other
41.5%
Most Helpful Reviews
Datadog
Datadog
Most Helpful Favorable Review
Debabrata P.
DP
Debabrata P.
Verified User in Information Technology and Services

With datadog you can quickly get up and running. May be the easiest among all out there. Since it enables you to put everything into one dashboard irrespective of their zone,VPC or environment type we can have one bookmarked place to look at for the first...

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

As described in the previous section, the lack of support resulting in us not being able to resolve a deployment mistake and resulting billing issue.

New Relic
New Relic
Most Helpful Favorable Review
Verified User
G
Verified User in Internet

Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.

Most Helpful Critical Review
Cody F.
CF
Cody F.
Verified User in Automotive

Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.

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Datadog
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New Relic
New Relic Alternatives
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Discussions
Datadog
Datadog Discussions
Does it preserves history of logs?
1 comment
Alon N.
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
What is the use of Datadog?
1 comment
Chirag J.
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
1 comment
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
See all discussions
New Relic
New Relic Discussions
What is full stack visibility?
2 comments
IT Education C.
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 comment
Carl B.
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
Monty the Mongoose crying
New Relic has no more discussions with answers
See all discussions
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Datadog
Datadog
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New Relic
New Relic
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