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At a Glance
Market Segments
Small-Business (44.0% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
$0.00
Creatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,379)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Creatio excels in Lead Management with a score of 9.1, while HubSpot Sales Hub trails behind at 8.8. Reviewers mention that Creatio's ability to automate lead nurturing processes significantly enhances their sales efficiency.
- Reviewers mention that Creatio's Quality of Support is rated at 9.1, compared to HubSpot Sales Hub's 8.6. Users say that Creatio's support team is responsive and knowledgeable, which is crucial for small businesses needing quick resolutions.
- Users on G2 highlight that Creatio's Customization capabilities score 8.7, while HubSpot Sales Hub only reaches 8.1. Reviewers say that the ability to tailor workflows and dashboards in Creatio allows for a more personalized user experience.
- G2 users report that Creatio shines in AI Text Generation with a score of 9.0, whereas HubSpot Sales Hub scores 7.4. Users mention that this feature helps in creating personalized email content, saving time and improving engagement rates.
- Reviewers mention that both products have the same score for Ease of Setup at 8.4, but users say that Creatio provides more comprehensive onboarding resources, making it easier for new users to get started.
- Users report that Creatio's Account-Based Analytics feature scores 9.2, significantly outperforming HubSpot Sales Hub's 8.5. Reviewers say that this feature provides deeper insights into customer behavior, which is invaluable for targeted marketing efforts.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Creatio
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
222
8.6
9,749
Ease of Use
9.0
249
8.7
10,635
Ease of Setup
8.4
150
8.3
4,613
Ease of Admin
8.6
119
8.6
3,111
Quality of Support
9.1
220
8.6
8,777
Has the product been a good partner in doing business?
9.2
118
8.7
3,065
Product Direction (% positive)
9.2
207
8.7
9,329
Features by Category
Sales Force Automation
9.0
152
|
Verified
8.7
6032
|
Verified
9.0
91
Feature Not Available
8.9
144
|
Verified
8.5
5884
|
Verified
8.8
148
|
Verified
8.5
6077
|
Verified
8.7
117
|
Verified
7.8
4183
|
Verified
8.7
132
|
Verified
8.5
5044
|
Verified
8.6
129
|
Verified
7.8
3240
|
Verified
8.8
125
|
Verified
7.8
3145
|
Verified
8.9
121
|
Verified
8.2
2438
Marketing Automation
8.8
132
|
Verified
8.7
5366
|
Verified
8.9
123
|
Verified
8.5
5034
|
Verified
9.1
141
|
Verified
8.7
5176
|
Verified
8.9
109
|
Verified
8.1
4425
|
Verified
Customer Support
9.1
122
|
Verified
8.3
3617
|
Verified
8.8
113
|
Verified
8.2
2448
8.9
128
|
Verified
8.4
3281
|
Verified
8.8
110
|
Verified
8.0
3263
|
Verified
9.1
115
|
Verified
8.3
3495
|
Verified
Reporting & Analytics
8.8
147
|
Verified
8.2
5742
|
Verified
9.0
155
|
Verified
8.4
6095
|
Verified
8.7
120
|
Verified
7.9
4269
|
Verified
Mobile & Social
8.6
115
|
Verified
8.0
3791
|
Verified
8.5
110
|
Verified
8.1
2442
|
Verified
8.5
122
|
Verified
7.7
4110
|
Verified
Platform
8.8
96
|
Verified
8.1
2899
|
Verified
9.0
97
|
Verified
8.3
2514
|
Verified
8.8
97
|
Verified
8.5
2970
|
Verified
8.7
70
8.1
2274
|
Verified
8.9
79
|
Verified
7.5
1967
8.7
82
|
Verified
8.0
2568
|
Verified
8.8
91
|
Verified
8.6
2970
|
Verified
8.6
76
|
Verified
8.0
1657
Integration
8.8
98
|
Verified
8.4
2258
|
Verified
8.7
81
|
Verified
8.2
2361
|
Verified
8.5
75
8.1
2220
|
Verified
Generative AI
9.0
28
7.4
667
Agentic AI - CRM
Not enough data
7.1
206
Not enough data
7.1
204
Not enough data
7.3
202
Not enough data
7.1
205
Not enough data
7.0
204
Not enough data
7.0
204
Not enough data
7.1
204
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
526
Not enough data
8.6
622
Not enough data
8.8
650
Not enough data
8.9
657
Organization
Not enough data
9.0
679
Not enough data
8.8
665
Not enough data
8.6
603
Performance Analysis
Not enough data
8.3
557
Not enough data
8.8
666
Sales Analysis
Not enough data
8.5
561
Not enough data
8.7
617
Generative AI
Not enough data
8.1
156
Not enough data
8.3
156
Agentic AI - AI Sales Assistant
Not enough data
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Integrated Workflows
Not enough data
8.8
1625
Not enough data
9.0
1671
Not enough data
8.3
1434
Not enough data
8.2
1334
Not enough data
8.8
1515
Not enough data
8.7
1379
Not enough data
8.6
1301
Repeatability and Reportability
Not enough data
8.6
1474
Not enough data
8.7
1542
Not enough data
8.6
1514
Not enough data
8.1
1391
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1241
Not enough data
8.1
1208
Not enough data
8.2
1200
Not enough data
7.8
1080
Not enough data
7.7
1026
Generative AI
Not enough data
7.3
490
Agentic AI - Sales Engagement
Not enough data
7.0
175
Not enough data
7.2
176
Not enough data
7.2
177
Not enough data
7.3
176
Not enough data
7.1
177
Not enough data
7.2
177
Not enough data
7.1
178
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Generative AI
Not enough data
7.6
110
Agentic AI - Conversation Intelligence
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Automation - AI Agents
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Platform
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Autonomy - AI Agents
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Generative AI
Not enough data
8.8
7
Not enough data
8.8
7
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.3
521
Not enough data
9.0
717
Not enough data
8.3
586
Not enough data
8.4
575
Not enough data
7.7
486
Branding & Customizatio
Not enough data
8.6
626
Not enough data
8.7
646
Not enough data
8.4
568
Automatic Rules & Configurations
Not enough data
8.7
620
Not enough data
8.9
629
Not enough data
8.5
586
Agentic AI - Business Scheduling
Not enough data
7.6
45
Not enough data
7.6
45
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
5.7
16
Agentic AI - Sales Performance Management
Not enough data
6.6
77
Not enough data
6.8
77
Not enough data
6.6
77
Incentives
Not enough data
7.9
767
Not enough data
8.1
844
|
Verified
Not enough data
7.6
715
|
Verified
Not enough data
8.3
940
Personalization
Not enough data
8.4
965
Not enough data
8.5
1095
|
Verified
Not enough data
8.8
1193
|
Verified
Not enough data
8.5
985
|
Verified
Administrative
Not enough data
8.6
1019
|
Verified
Not enough data
8.4
899
|
Verified
Not enough data
8.3
855
Agentic AI - Email Tracking
Not enough data
6.9
114
Not enough data
6.8
114
Not enough data
6.9
114
Not enough data
6.9
114
Not enough data
6.9
113
Not enough data
6.8
114
Not enough data
6.9
115
Analytics
Not enough data
8.7
2088
Not enough data
8.8
2077
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2129
Not enough data
8.9
2128
Not enough data
8.8
2221
Not enough data
Feature Not Available
Not enough data
8.9
2201
Generative AI
Not enough data
7.5
481
Agentic AI - Sales Analytics
Not enough data
6.9
100
Not enough data
7.1
99
Not enough data
7.2
97
Not enough data
7.3
99
Not enough data
7.1
98
Data Sourcing
8.9
23
8.3
1349
8.9
24
8.4
1418
8.5
20
8.2
1286
8.6
25
8.6
1536
9.0
21
8.4
1380
Predictive Analytics
9.2
22
8.1
1337
8.8
23
8.2
1297
8.4
20
7.7
1124
8.8
23
7.9
1256
Sales Management
8.7
26
8.7
1545
8.5
21
7.9
1238
9.2
24
8.4
1400
8.6
27
8.9
1610
Agentic AI - Outbound Call Tracking
Not enough data
7.5
63
Not enough data
7.1
61
Calling
Not enough data
8.6
1191
Not enough data
8.1
983
Not enough data
8.6
1150
Not enough data
8.7
1182
Not enough data
7.9
70
Contacts
Not enough data
8.7
1257
Not enough data
8.4
1099
Not enough data
8.6
1159
Insights
Not enough data
9.0
1346
Not enough data
8.7
1187
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1091
Not enough data
7.5
66
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
881
Not enough data
8.4
882
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.4
38
Not enough data
7.3
37
Not enough data
7.7
39
Revenue Enablement - Sales Enablement
Not enough data
7.2
37
Not enough data
7.1
37
Not enough data
7.4
38
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and HubSpot Sales Hub are categorized as Sales Analytics, CRM, and AI Agents For Business Operations
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, and Insurance CRM
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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