Compare Creatio and HubSpot Sales Hub 
At a Glance
Market Segments
Small-Business (45.5% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
$0.00
Creatio
Star Rating
(275)4.7 out of 5
Market Segments
Small-Business (45.5% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(12,290)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Creatio excels in Sales Force Automation, particularly in Contact & Account Management with a score of 9.0, while HubSpot Sales Hub scores 8.7 in the same area, indicating that Creatio may offer more robust features for managing customer relationships.
- Reviewers mention that Creatio's Quality of Support is rated at 9.2, significantly higher than HubSpot Sales Hub's 8.6, suggesting that users may find more responsive and effective support when using Creatio.
- G2 users highlight that Creatio's Lead Management capabilities score 9.0, compared to HubSpot's 8.8, indicating that Creatio may provide more effective tools for tracking and nurturing leads throughout the sales process.
- Users on G2 report that Creatio's Configuration Rules feature is rated at 9.3, showcasing its strength in customizing workflows, while HubSpot's corresponding features do not match this level of flexibility.
- Reviewers mention that HubSpot Sales Hub shines in Marketing Automation Integration with a score of 8.6, which is higher than Creatio's 8.3, indicating that users may find HubSpot more effective for integrating marketing efforts with sales processes.
- Users say that Creatio's Document Management capabilities are rated at 9.0, which is higher than HubSpot's offerings, suggesting that users may benefit from better document handling and organization within Creatio.
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Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Creatio
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
213
8.6
9,258
Ease of Use
9.1
214
8.7
9,682
Ease of Setup
8.3
115
8.4
3,729
Ease of Admin
8.6
114
8.6
2,955
Quality of Support
9.1
211
8.6
8,347
Has the product been a good partner in doing business?
9.2
113
8.8
2,911
Product Direction (% positive)
9.2
198
8.7
8,841
Features by Category
Sales Force Automation
9.0
148
|
Verified
8.7
5700
|
Verified
9.0
86
Feature Not Available
8.9
139
|
Verified
8.5
5551
|
Verified
8.7
142
|
Verified
8.5
5750
|
Verified
8.7
111
|
Verified
7.8
3873
|
Verified
8.7
127
|
Verified
8.5
4723
|
Verified
8.6
124
|
Verified
7.8
2935
|
Verified
8.8
120
|
Verified
7.9
2843
|
Verified
8.9
116
|
Verified
8.2
2137
Marketing Automation
8.8
127
|
Verified
8.7
5063
|
Verified
8.9
118
|
Verified
8.5
4737
|
Verified
9.0
136
|
Verified
8.8
4868
|
Verified
8.9
104
|
Verified
8.2
4133
|
Verified
Customer Support
9.1
117
|
Verified
8.3
3327
|
Verified
8.7
108
|
Verified
8.2
2161
8.8
123
|
Verified
8.5
2992
|
Verified
8.8
105
|
Verified
8.1
2983
|
Verified
9.1
111
|
Verified
8.3
3220
|
Verified
Reporting & Analytics
8.7
141
|
Verified
8.2
5451
|
Verified
9.0
149
|
Verified
8.4
5808
|
Verified
8.6
115
|
Verified
8.0
3992
|
Verified
Mobile & Social
8.6
110
|
Verified
8.0
3522
|
Verified
8.5
105
|
Verified
8.2
2178
|
Verified
8.4
117
|
Verified
7.7
3841
|
Verified
Platform
8.8
90
|
Verified
8.1
2607
|
Verified
9.0
91
|
Verified
8.3
2221
|
Verified
8.7
91
|
Verified
8.5
2683
|
Verified
8.7
64
8.2
1999
|
Verified
9.0
73
|
Verified
7.6
1699
8.7
76
|
Verified
8.0
2297
|
Verified
8.7
86
|
Verified
8.7
2691
|
Verified
8.6
71
|
Verified
8.1
1395
Integration
8.8
92
|
Verified
8.4
2029
|
Verified
8.8
76
|
Verified
8.2
2135
|
Verified
8.5
71
8.2
2001
|
Verified
Generative AI
9.1
24
Feature Not Available
Email Marketing
9.3
5
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
9.5
7
Not enough data
Platform
9.6
9
Not enough data
9.3
5
Not enough data
9.5
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.7
6
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration - cpq
Not enough data
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Pricing
Not enough data
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Quoting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
62
Not enough data
9.2
64
Admin
Not enough data
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Channels
Not enough data
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
496
Not enough data
8.6
592
Not enough data
8.9
620
Not enough data
8.9
627
Organization
Not enough data
9.0
649
Not enough data
8.8
635
Not enough data
8.6
573
Performance Analysis
Not enough data
8.3
527
Not enough data
8.8
636
Sales Analysis
Not enough data
8.5
532
Not enough data
8.7
588
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.9
1387
Not enough data
9.0
1428
Not enough data
8.3
1203
Not enough data
8.2
1107
Not enough data
8.8
1278
Not enough data
8.7
1141
Not enough data
8.6
1070
Repeatability and Reportability
Not enough data
8.6
1242
Not enough data
8.8
1306
Not enough data
8.6
1283
Not enough data
8.2
1160
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.3
1016
Not enough data
8.2
984
Not enough data
8.3
974
Not enough data
7.9
855
Not enough data
7.8
803
Generative AI
Not enough data
Feature Not Available
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.3
270
Not enough data
8.0
238
Not enough data
8.1
248
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.6
213
Not enough data
7.8
223
Generative AI
Not enough data
Feature Not Available
Setup
9.1
21
Not enough data
8.9
21
Not enough data
8.9
18
Not enough data
9.1
23
Not enough data
Management
8.9
18
Not enough data
8.8
17
Not enough data
8.8
19
Not enough data
Generative AI
8.9
9
Not enough data
Customer Requirements
Not enough data
8.7
186
Not enough data
8.8
177
Not enough data
8.5
178
Contracts
Not enough data
8.7
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
8.9
9
Not enough data
9.4
12
Not enough data
9.0
12
Not enough data
Forms
9.2
11
Not enough data
9.1
11
Not enough data
8.8
11
Not enough data
Automation
9.3
12
Not enough data
9.4
11
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
Lead Monitoring
8.9
6
Not enough data
9.2
8
Not enough data
8.7
5
Not enough data
Data Capture
8.1
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
Analytics
8.8
7
Not enough data
9.0
8
Not enough data
Customization
8.6
6
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.3
458
Not enough data
9.1
652
Not enough data
8.4
521
Not enough data
8.5
509
Not enough data
7.8
423
Branding & Customizatio
Not enough data
8.6
562
Not enough data
8.8
582
Not enough data
8.4
506
Automatic Rules & Configurations
Not enough data
8.7
558
Not enough data
8.9
566
Not enough data
8.5
524
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Data Sourcing
8.9
23
8.4
1196
8.9
24
8.5
1267
8.5
20
8.2
1138
8.6
25
8.7
1392
9.0
21
8.4
1232
Predictive Analytics
9.2
22
8.2
1192
8.8
23
8.2
1153
8.4
20
7.8
984
8.8
23
8.0
1114
Sales Management
8.7
26
8.8
1407
8.5
21
8.0
1098
9.2
24
8.5
1258
8.6
27
8.9
1470
Content Management
Not enough data
8.4
700
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
713
Not enough data
8.4
699
Analytics
Not enough data
8.5
778
Not enough data
8.5
781
Not enough data
8.5
725
Not enough data
8.3
702
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
User Interface Design
9.5
19
Not enough data
8.9
20
Not enough data
9.0
21
Not enough data
9.6
25
Not enough data
Data Control
8.9
22
Not enough data
9.0
22
Not enough data
9.3
22
Not enough data
Publishing
9.2
21
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
Calling
Not enough data
8.6
1105
Not enough data
8.2
899
Not enough data
8.6
1067
Not enough data
8.7
1097
Contacts
Not enough data
8.7
1172
Not enough data
8.5
1016
Not enough data
8.7
1076
Insights
Not enough data
9.1
1262
Not enough data
8.7
1104
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1009
Analytics
Not enough data
8.7
1929
Not enough data
8.8
1922
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1971
Not enough data
8.9
1972
Not enough data
8.8
2064
Not enough data
Feature Not Available
Not enough data
8.9
2049
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.0
660
Not enough data
8.2
737
|
Verified
Not enough data
7.7
608
|
Verified
Not enough data
8.5
831
Personalization
Not enough data
8.5
854
Not enough data
8.5
982
|
Verified
Not enough data
8.9
1081
|
Verified
Not enough data
8.5
877
|
Verified
Administrative
Not enough data
8.7
911
|
Verified
Not enough data
8.5
791
|
Verified
Not enough data
8.4
750
Categories
Categories
Shared Categories
Creatio and HubSpot Sales Hub are categorized as Sales Platforms, Sales Analytics, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, CPQ, and Business Scheduling
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.0%
Computer Software
9.9%
Financial Services
5.6%
Banking
4.7%
Telecommunications
3.0%
Other
57.8%
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Creatio
Most Helpful Favorable Review
Tommie M.
Verified User in Information Technology and Services
I have used BPMonline since 2005. When we first started to look for a CRM system, hardly any of the products we looked at had the main feature what we wanted; the ability to view a list of any item or type of object (Customer, Contact, Lead, Opportunity,...
Most Helpful Critical Review
Verified User in Construction
entering in contact information was not simple or quick. There was a lag in time for the system to process it and the forms and fields were not straightforward.
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Tommie M.
Verified User in Information Technology and Services
I have used BPMonline since 2005. When we first started to look for a CRM system, hardly any of the products we looked at had the main feature what we wanted; the ability to view a list of any item or type of object (Customer, Contact, Lead, Opportunity,...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User in Construction
entering in contact information was not simple or quick. There was a lag in time for the system to process it and the forms and fields were not straightforward.
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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