Compare Crazy Egg and Lucky Orange 
At a Glance
Market Segments
Small-Business (45.0% of reviews)
Small-Business (84.4% of reviews)
Entry-Level Pricing
$29.00 Per Month
$0.00 Per Month
Crazy Egg
Star Rating
(115)4.2 out of 5
Market Segments
Small-Business (45.0% of reviews)
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansLucky Orange
Star Rating
(261)4.6 out of 5
Market Segments
Small-Business (84.4% of reviews)
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Crazy Egg excels in its Heat Maps feature, achieving a high score of 9.6, which allows for detailed visual insights into user interactions on websites. In contrast, Lucky Orange's Heat Maps score is slightly lower at 9.1, indicating that while it is still effective, it may not provide the same level of detail.
- Reviewers mention that Crazy Egg's Real-Time Reporting feature is rated at 9.0, providing immediate insights into user behavior, which is crucial for timely decision-making. Lucky Orange also offers real-time reporting but scores slightly lower at 8.9, suggesting a marginal difference in responsiveness.
- G2 users highlight that Lucky Orange shines in Quality of Support, with a score of 9.1, indicating that users feel well-supported and valued. Crazy Egg, on the other hand, has a lower support quality score of 7.8, which may lead to frustrations for users needing assistance.
- Users on G2 report that Crazy Egg's Click Tracking feature is highly effective, scoring 9.0, which allows for precise tracking of user clicks. Lucky Orange's Click Tracking is rated at 8.8, showing it is still robust but not quite as effective as Crazy Egg's offering.
- Reviewers mention that Lucky Orange provides superior Ease of Setup with a score of 9.2, making it more user-friendly for new users. Crazy Egg's score of 8.6 indicates that while it is still manageable, it may require a bit more effort to get started.
- Users say that Crazy Egg's Custom Event Tracking feature, with a score of 8.1, allows for tailored tracking of specific user actions, but Lucky Orange's overall analytics capabilities, including its Session Replays feature, are rated equally at 8.8, suggesting a more comprehensive approach to user behavior analysis.
Featured Products
Sponsored
Reaktion
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Digital Analytics
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Pricing
Entry-Level Pricing
Crazy Egg
Starter
$29.00
Per Month
5,000 tracked pageviews per month
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage
Lucky Orange
Free
$0.00
Per Month
Full access to get started
- 100 monthly sessions
- 1 website
- Unlimited team members
Free Trial
Crazy Egg
Free Trial is available
Lucky Orange
Free Trial is available
Ratings
Meets Requirements
8.3
98
8.8
230
Ease of Use
8.6
100
8.8
234
Ease of Setup
8.6
51
9.2
166
Ease of Admin
8.6
48
9.3
124
Quality of Support
7.8
69
9.1
197
Has the product been a good partner in doing business?
8.7
41
9.3
118
Product Direction (% positive)
6.6
99
9.0
227
Features by Category
Metrics
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.7
78
Not enough data
8.7
76
Not enough data
8.1
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
71
Not enough data
8.2
71
Reporting
Not enough data
9.1
84
Not enough data
8.5
69
Not enough data
Feature Not Available
Not enough data
8.2
71
Not enough data
8.0
69
Not enough data
8.1
65
Not enough data
8.1
72
Other
Not enough data
8.0
70
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
62
Not enough data
7.8
66
Not enough data
7.5
59
Not enough data
Feature Not Available
Administration
Not enough data
8.2
71
Not enough data
Feature Not Available
Not enough data
8.5
85
Not enough data
8.5
83
User Behavior
9.0
24
|
Verified
8.8
106
|
Verified
7.3
13
7.2
79
|
Verified
8.5
19
|
Verified
8.4
101
|
Verified
7.9
16
|
Verified
8.0
89
|
Verified
A/B Testing
7.4
11
|
Verified
7.0
79
|
Verified
8.3
11
Feature Not Available
8.1
14
|
Verified
Feature Not Available
7.8
9
|
Verified
7.5
78
|
Verified
Visitor Information
8.0
10
7.5
97
|
Verified
7.0
14
7.4
78
Product Analytics
Not enough data
Feature Not Available
Not enough data
8.4
36
Not enough data
8.1
37
Not enough data
8.1
36
Not enough data
7.8
34
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
33
Analytics
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.1
7
Administration
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
8.8
7
Generative AI
Not enough data
7.1
7
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
35
8.5
83
8.6
37
8.3
83
8.4
35
8.3
92
8.1
35
8.2
89
8.6
37
8.5
95
Reporting
9.6
47
9.1
104
8.8
39
8.7
104
9.0
35
8.9
98
8.8
30
8.4
85
Categories
Categories
Shared Categories
Crazy Egg and Lucky Orange are categorized as Session Replay and Heatmap Tools
Reviews
Reviewers' Company Size
Crazy Egg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lucky Orange
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.5%
Computer Software
9.9%
Internet
9.0%
Information Technology and Services
9.0%
Higher Education
4.5%
Other
45.0%
Retail
14.5%
Marketing and Advertising
7.4%
Computer Software
6.3%
Apparel & Fashion
6.3%
Consumer Goods
5.9%
Other
59.8%
Most Helpful Reviews
Crazy Egg
Most Helpful Favorable Review
Josh H.
Verified User in Marketing and Advertising
This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site.
Most Helpful Critical Review
Verified User in Retail
Complex to implement and analysis from one page to another isn't continuous. Need more flexibility in exporting, storing and analysing report snapshots. The basic analytics package needs more advanced reports added to its toolset, to make it more robust for...
Lucky Orange
Most Helpful Favorable Review
Carol-Ann v.
Verified User in Consumer Goods
I love the fact that I can watch how visitors are reacting to my website in real-time and this gives me the insight I need to make changes where necessarhy.
Most Helpful Critical Review
Aaron J.
Verified User in Computer Software
A dashboard that is not customizable at all with contextual data for custom events we've set up or need to manage from a single view. The archaic exporting options are abysmal at the very best. Exporting user data is easy until you're unable to...
Josh H.
Verified User in Marketing and Advertising
This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site.
Carol-Ann v.
Verified User in Consumer Goods
I love the fact that I can watch how visitors are reacting to my website in real-time and this gives me the insight I need to make changes where necessarhy.
Verified User in Retail
Complex to implement and analysis from one page to another isn't continuous. Need more flexibility in exporting, storing and analysing report snapshots. The basic analytics package needs more advanced reports added to its toolset, to make it more robust for...
Aaron J.
Verified User in Computer Software
A dashboard that is not customizable at all with contextual data for custom events we've set up or need to manage from a single view. The archaic exporting options are abysmal at the very best. Exporting user data is easy until you're unable to...
Alternatives
Discussions
Will Crazy Egg slow down my website?
3 comments
IJ
Not at all, it works super smoothly and without any delay on your sitesRead more
How hard is it to get started using Crazy Egg Software?
2 comments
IJ
The initial set up could be a little bit complicated but the assistance of the support team is super useful and the obtained result worths the effort by farRead more
What is Crazy Egg?
1 comment
Official Response from Crazy Egg
Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so you can improve the user experience, increase your conversion rates,...Read more
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