Compare Crayon Software and Knowledge360 
- Reviewers mention that Knowledge360 excels in its Quality of Support, scoring 9.3, which users appreciate for its responsiveness and helpfulness, while Crayon also performs well with a score of 9.6, indicating a slightly higher level of satisfaction in support services.
- Users report that Knowledge360's Ease of Use is rated at 8.3, which is commendable, but Crayon shines brighter with a score of 9.0, suggesting that users find Crayon's interface more intuitive and user-friendly.
- G2 users highlight that Knowledge360's Customizable Dashboard is rated at 9.2, allowing for tailored reporting, whereas Crayon's dashboard customization is slightly lower at 8.7, indicating that Knowledge360 may offer more flexibility in this area.
- Users on G2 mention that Knowledge360 has a strong focus on Enterprise clients, with 43.8% of reviews coming from this segment, while Crayon is favored by Mid-Market users, making it potentially more suitable for smaller organizations.
- Reviewers say that Knowledge360's Data Sources score of 8.8 is impressive, but Crayon's advanced capabilities in Web Tracking, rated at 9.2, suggest it may provide more comprehensive insights into online behavior.
- Users report that Knowledge360's Product Direction score of 7.1 indicates some concerns about future developments, while Crayon's score of 8.8 reflects a more positive outlook on its ongoing enhancements and feature updates.
- Monitor Companies
- Build Newsletters
- Track Projects
The platform impresses me with its ability to gather comprehensive intelligence from various online sources effortlessly. Its seamless integration with Salesforce enhances our workflow, and the daily email notifications keep us informed about the latest...
New CSM is barely there and has not been helpful, no suggestions for streamlining processes or driving adoption. AI features are not helpful, and too little too late compared to competitors. Very manual process of battlecard and intelligence maintenance, no...
The system has the potential to be much more than the original Competitive Intelligence concept it was meant to be. We have adopted as an internal Web publishing platform to allow departments to communicate and share their information with the entire...
There can sometimes be too much information, including some that does not pertain to my industry.
The platform impresses me with its ability to gather comprehensive intelligence from various online sources effortlessly. Its seamless integration with Salesforce enhances our workflow, and the daily email notifications keep us informed about the latest...
The system has the potential to be much more than the original Competitive Intelligence concept it was meant to be. We have adopted as an internal Web publishing platform to allow departments to communicate and share their information with the entire...
New CSM is barely there and has not been helpful, no suggestions for streamlining processes or driving adoption. AI features are not helpful, and too little too late compared to competitors. Very manual process of battlecard and intelligence maintenance, no...
There can sometimes be too much information, including some that does not pertain to my industry.
