Compare CoPilot AI and Otter.ai 
At a Glance
Market Segments
Small-Business (81.6% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
$999.00 5 user Per Month
$240.00 1 User Per Year
CoPilot AI
Star Rating
(78)4.6 out of 5
Market Segments
Small-Business (81.6% of reviews)
Entry-Level Pricing
$999.00 5 user Per Month
Browse all 4 pricing plansOtter.ai
Star Rating
(290)4.3 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CoPilot AI excels in Customer-facing Chatbot functionality with a score of 8.5, while Otter.ai falls short at 6.5, indicating that CoPilot AI provides a more robust solution for engaging with customers directly.
- Reviewers mention that CoPilot AI's Automated Note-Taking feature is highly rated at 8.9, which significantly enhances meeting productivity, whereas Otter.ai's performance in this area is less impressive, suggesting a potential gap in efficiency for users relying on this feature.
- G2 users highlight that CoPilot AI's Call Recording feature scores an impressive 9.1, making it a preferred choice for businesses that prioritize detailed call documentation, while Otter.ai's capabilities in this area are not as strong, potentially limiting its appeal for users needing comprehensive call analytics.
- Users on G2 report that CoPilot AI's Lead Qualification feature is rated at 7.4, which is better than Otter.ai's 6.0, indicating that CoPilot AI may offer more effective tools for identifying and nurturing leads.
- Reviewers say that CoPilot AI's AI Text Summarization feature is rated at 8.7, providing users with concise meeting insights, while Otter.ai's score of 8.5 suggests it is slightly less effective in delivering quick summaries, which could impact user experience during fast-paced meetings.
- Users report that CoPilot AI's Quality of Support is rated at 9.3, significantly higher than Otter.ai's 8.5, indicating that CoPilot AI may offer superior customer service and support, which is crucial for businesses needing timely assistance.
Featured Products
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Note-Taking Software
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Pricing
Entry-Level Pricing
CoPilot AI
Teams
$999.00
5 user Per Month
Expand social prospecting across your team and align on messaging and strategy Save big with prepaid 6 and 12 month term deals.
- 5+ connected profiles
- Unlimited campaigns
- 400 invites per user per month
Otter.ai
Otter Business
$240.00
1 User Per Year
Boost Meeting Productivity and Collaboration with AI Meeting Notes
- Live AI Meeting Transcript with Live Meeting Summary
- Team Admin Workspace features: usage analytics, prioritized support
- Joins up to 3 concurrent virtual meetings to automatically write and share notes
Free Trial
CoPilot AI
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
8.7
54
8.7
235
Ease of Use
8.8
56
9.1
238
Ease of Setup
9.3
20
9.1
137
Ease of Admin
8.0
15
8.5
53
Quality of Support
9.3
51
8.5
151
Has the product been a good partner in doing business?
9.2
15
8.3
48
Product Direction (% positive)
8.3
47
8.7
225
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.5
8
|
Verified
Feature Not Available
7.4
9
|
Verified
6.0
59
8.5
10
|
Verified
Feature Not Available
8.5
9
Feature Not Available
Organization
7.2
9
|
Verified
Feature Not Available
8.1
8
|
Verified
8.4
59
7.5
6
|
Verified
Feature Not Available
Performance Analysis
7.4
9
|
Verified
6.6
60
8.3
8
|
Verified
6.8
59
Sales Analysis
7.6
7
|
Verified
5.9
57
7.4
7
|
Verified
Feature Not Available
Generative AI
Feature Not Available
8.0
55
Feature Not Available
8.5
54
Business Instant Messaging
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
5
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
8.7
5
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
9.1
58
Not enough data
8.5
57
Not enough data
8.7
56
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
7.7
44
Not enough data
8.8
52
Not enough data
8.7
51
Generative AI
Not enough data
8.7
50
Voice
Not enough data
8.5
113
Not enough data
8.0
122
Transcription
Not enough data
7.5
119
Not enough data
8.6
107
Not enough data
7.9
91
Not enough data
7.7
91
Editing
Not enough data
8.1
105
Not enough data
7.5
102
Not enough data
7.8
107
Not enough data
Feature Not Available
Integration
Not enough data
7.8
92
Not enough data
Feature Not Available
Not enough data
8.2
105
Not enough data
7.7
88
Not enough data
8.0
100
Lead Monitoring
8.1
19
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
Feature Not Available
Not enough data
Data Capture
Feature Not Available
Not enough data
6.7
9
|
Verified
Not enough data
6.5
10
|
Verified
Not enough data
7.6
14
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customization
6.9
9
|
Verified
Not enough data
8.0
15
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
7.0
10
|
Verified
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
74
Not enough data
8.0
74
Not enough data
8.6
73
Meeting Insights - AI Meeting Assistants
Not enough data
7.9
71
Not enough data
7.4
71
Not enough data
8.6
74
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
74
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CoPilot AI and Otter.ai are categorized as AI Sales Assistant
Unique Categories
CoPilot AI is categorized as Lead Capture
Otter.ai is categorized as Transcription, Business Instant Messaging, Conversation Intelligence, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
CoPilot AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
25.0%
Marketing and Advertising
14.5%
Computer Software
11.8%
Management Consulting
5.3%
Information Technology and Services
5.3%
Other
38.2%
Marketing and Advertising
14.6%
Computer Software
12.8%
Information Technology and Services
6.4%
Financial Services
6.0%
Higher Education
5.3%
Other
54.8%
Most Helpful Reviews
CoPilot AI
Most Helpful Favorable Review
Patrick W.
Verified User in Financial Services
Targeting the right niche market we serve.
Most Helpful Critical Review
Kevin M.
Verified User in Financial Services
The problem is that I found myself spending more time on LinkedIn than I ever did before. This software is supposed to make life easier when connecting to prospects. I found that it was unmanageable and therefore counterproductive. You also have to purchase...
Otter.ai
Most Helpful Favorable Review
Haris Khan K.
Verified User in Writing and Editing
Otter.ai is a great AI tool to transcribe audios and videos. Premium version is great, as it allows you to upload more audio minutes. Best part is the time stamping and accuacy of it. I have been using the premium version for a long time now and recent...
Most Helpful Critical Review
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Patrick W.
Verified User in Financial Services
Targeting the right niche market we serve.
Haris Khan K.
Verified User in Writing and Editing
Otter.ai is a great AI tool to transcribe audios and videos. Premium version is great, as it allows you to upload more audio minutes. Best part is the time stamping and accuacy of it. I have been using the premium version for a long time now and recent...
Kevin M.
Verified User in Financial Services
The problem is that I found myself spending more time on LinkedIn than I ever did before. This software is supposed to make life easier when connecting to prospects. I found that it was unmanageable and therefore counterproductive. You also have to purchase...
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Discussions
When can you start booking meetings?
1 comment
TH
I am unable to translate imperative verbs as per your request. Please provide another text for translation.Read more
What does CoPilot AI do?
1 comment
LW
CoPilot has not only helped me build my network of referral and business colleagues, but has also helped me find warm leads and real clients! I love that it...Read more
How do you use Copilot Ai?
1 comment
KS
To complement my sales process & to automate how I schedule meeting with the most qualified leads from LinkedInRead more
What does otter AI do?
2 comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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