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- ControlUp-vs-ThousandEyes
Compare ControlUp and ThousandEyes 
At a Glance
Market Segments
Enterprise (54.5% of reviews)
Enterprise (81.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ControlUp
Star Rating
(11)4.7 out of 5
Market Segments
Enterprise (54.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ControlUpThousandEyes
Star Rating
(77)4.5 out of 5
Market Segments
Enterprise (81.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ThousandEyes excels in "Real-Time Monitoring - Cloud Infrastructure Monitoring" with a score of 9.3, highlighting its ability to provide immediate insights into cloud performance, while ControlUp, although strong, has a slightly lower focus on this area.
- Reviewers mention that ControlUp shines in "Quality of Support" with an impressive score of 9.8, indicating that users feel well-supported and valued, whereas ThousandEyes, while still good, has a lower score of 8.6 in this category.
- G2 users note that ControlUp's "Ease of Setup" is rated at 9.3, making it a more user-friendly option for quick deployment compared to ThousandEyes, which has a score of 8.2, suggesting a steeper learning curve.
- Users on G2 highlight that ThousandEyes offers superior "API Monitoring" with a score of 8.9, which is crucial for businesses needing detailed insights into their application performance, while ControlUp's capabilities in this area are not as robust.
- Reviewers say that ControlUp's "Performance Baseline" feature, rated at 8.5, provides valuable insights for ongoing performance management, but ThousandEyes users feel that its "Path Analysis" feature, rated at 9.0, offers deeper insights into network performance issues.
- Users report that both products have strong "Data Visualization" capabilities, but ControlUp's score of 8.7 is slightly lower than ThousandEyes' 9.0, indicating that ThousandEyes may provide a more intuitive and visually appealing experience for users analyzing their data.
Pricing
Entry-Level Pricing
ControlUp
No pricing availableThousandEyes
No pricing availableFree Trial
ControlUp
Free Trial is available
ThousandEyes
Free Trial is available
Ratings
Meets Requirements
8.8
10
8.9
70
Ease of Use
8.8
10
8.2
72
Ease of Setup
9.3
9
8.2
41
Ease of Admin
9.3
9
8.5
40
Quality of Support
9.8
9
8.6
67
Has the product been a good partner in doing business?
9.8
8
8.9
38
Product Direction (% positive)
8.7
9
9.2
75
Features by Category
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
46
Not enough data
8.5
47
Not enough data
Feature Not Available
Not enough data
8.5
39
Management
Not enough data
8.5
40
Not enough data
8.7
45
Not enough data
9.0
43
Monitoring
Not enough data
9.2
23
Not enough data
8.7
14
Not enough data
8.9
18
Not enough data
9.3
23
Administration
Not enough data
9.0
20
Not enough data
8.9
16
Not enough data
Feature Not Available
Analysis
Not enough data
8.8
23
Not enough data
9.0
24
Not enough data
Feature Not Available
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
ControlUp and ThousandEyes are categorized as Digital Employee Experience (DEX) Management
Unique Categories
ControlUp has no unique categories
ThousandEyes is categorized as Observability Solution Suites, Cloud Infrastructure Monitoring, Network Monitoring, and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
ControlUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Hospital & Health Care
18.2%
Computer & Network Security
18.2%
Banking
18.2%
Health, Wellness and Fitness
9.1%
Other
18.2%
Information Technology and Services
23.7%
Computer Networking
13.2%
Computer & Network Security
10.5%
Computer Software
9.2%
Oil & Energy
3.9%
Other
39.5%
Most Helpful Reviews
ControlUp
Most Helpful Favorable Review
Fernando S.
Verified User in Accounting
Its easy-to-use interface, its ability to monitor multiple platforms and environments, its customizable alerts and notifications, and its automation capabilities.
Most Helpful Critical Review
ThousandEyes
Most Helpful Favorable Review
Verified User in Education Management
ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance.
Most Helpful Critical Review
Vinay M.
Verified User in Financial Services
The support team is unable to drive us to a resolution on a pretty standard use case of having a synthetic transaction monitoring for SSO enabled applications.
Fernando S.
Verified User in Accounting
Its easy-to-use interface, its ability to monitor multiple platforms and environments, its customizable alerts and notifications, and its automation capabilities.
Verified User in Education Management
ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance.
Vinay M.
Verified User in Financial Services
The support team is unable to drive us to a resolution on a pretty standard use case of having a synthetic transaction monitoring for SSO enabled applications.
Discussions
Thanks for the support
1 comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What are the main components of the ControlUp cloud architecture?
1 comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What are the main components of the ControlUp cloud architecture?
1 comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
ThousandEyes has no discussions with answers
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