Compare Condens and UserBit 
At a Glance
Market Segments
Small-Business (46.4% of reviews)
Mid-Market (55.6% of reviews)
Entry-Level Pricing
€15.00 1 User Per Month
Free
Condens
Star Rating
(72)4.8 out of 5
Market Segments
Small-Business (46.4% of reviews)
Entry-Level Pricing
€15.00 1 User Per Month
Browse all 4 pricing plansUserBit
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Condens excels in its ease of setup with a score of 9.4, making it a preferred choice for small businesses looking for a quick implementation, while UserBit lacks a score in this area, which may indicate a more complex setup process.
- Reviewers mention that Condens has a higher score in data security (9.2) compared to UserBit (9.0), suggesting that users feel more confident in the protection of their sensitive information when using Condens.
- G2 users highlight that Condens offers superior sentiment analysis functionality with a score of 7.2, while UserBit does not provide a specific score, indicating that users may find Condens more effective in understanding user sentiments.
- Users on G2 appreciate the tagging feature in both products, with Condens scoring 9.5 and UserBit at 9.3, indicating that both tools are effective, but Condens may offer a slightly more robust tagging experience.
- Reviewers mention that while both products score similarly in team collaboration (8.8), Condens's overall user experience is rated higher, suggesting that users may find it easier to work together within the platform.
- Users say that Condens has a more positive product direction score (9.8) compared to UserBit (8.8), indicating that users feel more optimistic about the future development and enhancements of Condens.
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Pricing
Entry-Level Pricing
Condens
Individual
€15.00
1 User Per Month
Key features:
- Unlimited projects & file uploads
- 12h of transcription/month included
- Unlimited sharing in read-only mode
UserBit
Free
Free
Ideal for evaluating UserBit with your team, or for students.
- 1 Free Project
- Unlimited team members
- Unlimited viewers
Free Trial
Condens
Free Trial is available
UserBit
Free Trial is available
Ratings
Meets Requirements
8.7
57
9.3
10
Ease of Use
9.1
58
8.5
10
Ease of Setup
9.4
24
Not enough data
Ease of Admin
9.6
13
Not enough data
Quality of Support
9.7
53
9.8
9
Has the product been a good partner in doing business?
9.9
13
Not enough data
Product Direction (% positive)
9.8
54
8.8
10
Features by Category
Content Management
8.0
11
Not enough data
8.6
12
Not enough data
8.6
11
Not enough data
Content Discovery
8.6
12
Not enough data
8.5
11
Not enough data
7.6
11
Not enough data
7.0
9
Not enough data
8.8
11
Not enough data
8.3
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
8.8
38
8.8
7
9.0
38
8.6
7
9.2
38
9.0
8
Functionality
Feature Not Available
Feature Not Available
9.5
45
9.3
9
9.1
42
9.4
9
7.9
32
Not enough data
Categories
Categories
Shared Categories
Condens and UserBit are categorized as User Research Repositories
Reviews
Reviewers' Company Size
Condens
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserBit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Design
15.9%
Computer Software
11.6%
Research
8.7%
Higher Education
7.2%
Information Technology and Services
5.8%
Other
50.7%
Market Research
11.1%
Information Technology and Services
11.1%
Financial Services
11.1%
Computer Software
11.1%
Consulting
5.6%
Other
50.0%
Most Helpful Reviews
Condens
Most Helpful Favorable Review
Tobias K.
Verified User in Information Technology and Services
The whole tool is clearly built upon workflow knowledge from actual user researchers. For example, it's the fasted tool to tag transcripts that I'm aware of.
Most Helpful Critical Review
UserBit
Most Helpful Favorable Review
Antoine P.
Verified User in Research
The support is SO REACTIVE! They even create features for me, did you already see that? Me, never. And the easyness to tags and sort everything with analytics is very very useful Finally, I love experience maps and I can do that in that tool.
Most Helpful Critical Review
Tobias K.
Verified User in Information Technology and Services
The whole tool is clearly built upon workflow knowledge from actual user researchers. For example, it's the fasted tool to tag transcripts that I'm aware of.
Antoine P.
Verified User in Research
The support is SO REACTIVE! They even create features for me, did you already see that? Me, never. And the easyness to tags and sort everything with analytics is very very useful Finally, I love experience maps and I can do that in that tool.
Discussions
How do create reports for usability testing?
1 comment
AK
Hi Jesús,
the ability to create charts and visualizations is one of the top items on our roadmap currently. This will help with report creation for...Read more
Condens has no more discussions with answers
UserBit has no discussions with answers
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