Compare Condens and Productboard 
At a Glance
Market Segments
Small-Business (46.4% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
€15.00 1 User Per Month
$19.00 1 Maker Per Month
Condens
Star Rating
(72)4.8 out of 5
Market Segments
Small-Business (46.4% of reviews)
Entry-Level Pricing
€15.00 1 User Per Month
Browse all 4 pricing plansProductboard
Star Rating
(250)4.3 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$19.00 1 Maker Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Productboard excels in its Customer Ideation feature, scoring 8.1, which allows teams to gather and prioritize customer feedback effectively. In contrast, Condens shines with a higher score of 9.5 in Tagging, enabling users to categorize and retrieve information more efficiently.
- Reviewers mention that Productboard's Analytics capabilities are rated at 7.1, which some users find lacking for in-depth data analysis. Conversely, Condens offers a more robust experience with a score of 7.2 in Sentiment Analysis, providing better insights into customer feedback.
- G2 users highlight that Productboard's Team Collaboration feature has a score of 8.3, which is beneficial for mid-sized teams. However, Condens outperforms with a score of 8.8, indicating a more seamless collaboration experience, particularly for small businesses.
- Users on G2 report that Productboard's Ease of Setup is rated at 8.2, which some find straightforward, but Condens surpasses this with a score of 9.4, making it easier for new users to get started quickly.
- Reviewers mention that Productboard's Quality of Support is rated at 8.9, which is commendable, but Condens stands out with a score of 9.7, indicating a higher level of customer satisfaction and responsiveness.
- Users say that while Productboard's Data Security is rated at 8.0, Condens offers a more robust solution with a score of 9.2, reflecting a stronger commitment to protecting user data and privacy.
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Pricing
Entry-Level Pricing
Condens
Individual
€15.00
1 User Per Month
Key features:
- Unlimited projects & file uploads
- 12h of transcription/month included
- Unlimited sharing in read-only mode
Productboard
Essentials
$19.00
1 Maker Per Month
Connect your backlog with always up-to-date and easy-to-share roadmaps
- 250 feedback notes
- 1 Teamspace
- 1 Objective
Free Trial
Condens
Free Trial is available
Productboard
Free Trial is available
Ratings
Meets Requirements
8.7
57
8.1
170
Ease of Use
9.1
58
8.2
171
Ease of Setup
9.4
24
8.2
83
Ease of Admin
9.6
13
8.8
73
Quality of Support
9.7
53
8.9
137
Has the product been a good partner in doing business?
9.9
13
8.8
68
Product Direction (% positive)
9.8
54
8.3
148
Features by Category
Content Management
8.0
11
Not enough data
8.6
12
Not enough data
8.6
11
Not enough data
Content Discovery
8.6
12
Not enough data
8.5
11
Not enough data
7.6
11
Not enough data
7.0
9
Not enough data
8.8
11
Not enough data
8.3
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
Not enough data
7.1
36
Execution
Not enough data
7.7
56
Not enough data
7.7
52
Not enough data
7.2
42
Roadmapping
Not enough data
8.6
58
Not enough data
8.4
52
Setup
Not enough data
8.7
26
Not enough data
8.8
20
Not enough data
8.0
20
Not enough data
8.5
16
Management
Not enough data
8.2
15
Not enough data
7.6
13
Not enough data
7.5
17
Generative AI
Not enough data
Not enough data
Management
8.8
38
8.3
33
9.0
38
7.9
28
9.2
38
8.0
24
Functionality
Feature Not Available
6.1
16
9.5
45
8.1
31
9.1
42
7.8
29
7.9
32
7.4
30
Communication
Not enough data
7.5
72
Not enough data
7.1
60
Not enough data
8.1
99
Planning
Not enough data
Feature Not Available
Not enough data
8.2
108
Not enough data
7.3
74
Not enough data
7.5
86
Not enough data
Feature Not Available
Workflow Management
Not enough data
6.6
51
Not enough data
8.0
70
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Condens and Productboard are categorized as User Research Repositories
Unique Categories
Condens is categorized as Insight Engines
Productboard is categorized as Decision-Making, Workflow Management, Strategy and Innovation Roadmapping Tools, and Product Management
Reviews
Reviewers' Company Size
Condens
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Productboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Design
15.9%
Computer Software
11.6%
Research
8.7%
Higher Education
7.2%
Information Technology and Services
5.8%
Other
50.7%
Computer Software
34.8%
Information Technology and Services
15.6%
Marketing and Advertising
6.6%
Internet
5.7%
Health, Wellness and Fitness
3.3%
Other
34.0%
Most Helpful Reviews
Condens
Most Helpful Favorable Review
Tobias K.
Verified User in Information Technology and Services
The whole tool is clearly built upon workflow knowledge from actual user researchers. For example, it's the fasted tool to tag transcripts that I'm aware of.
Most Helpful Critical Review
Productboard
Most Helpful Favorable Review
Michael S.
Verified User in Computer Software
The ability to map customer insights to features helps bring some real data from a bunch of unstructured feedback. This has helped to justify investment in features that we had considered but not had the justification for in the past. It has also helped...
Most Helpful Critical Review
Richard S.
Verified User in Food & Beverages
The UI is not very intuitive. Unfortunately there is no way to report effectively on any decisions that ProductBoard assists you in making. So it is impossible to tell whether you are improving or changing behaviours, or where you are allocating...
Tobias K.
Verified User in Information Technology and Services
The whole tool is clearly built upon workflow knowledge from actual user researchers. For example, it's the fasted tool to tag transcripts that I'm aware of.
Michael S.
Verified User in Computer Software
The ability to map customer insights to features helps bring some real data from a bunch of unstructured feedback. This has helped to justify investment in features that we had considered but not had the justification for in the past. It has also helped...
Richard S.
Verified User in Food & Beverages
The UI is not very intuitive. Unfortunately there is no way to report effectively on any decisions that ProductBoard assists you in making. So it is impossible to tell whether you are improving or changing behaviours, or where you are allocating...
Discussions
How do create reports for usability testing?
1 comment
AK
Hi Jesús,
the ability to create charts and visualizations is one of the top items on our roadmap currently. This will help with report creation for...Read more
Condens has no more discussions with answers
When do you expect to have more integrations?
1 comment
SB
Hi João Paulo Villa Mello,
Thanks for sharing your thoughts and feedback. We are continually adding new integrations and new partners that are building...Read more
What is a feature product management?
1 comment
DB
A product feature is used describe characteristics that your product has, or what it does, generally used in the context of functionality.
Here are some...Read more
What does Product Board do?
1 comment
Official Response from Productboard
Productboard is a SaaS-based product managment software solution in which product teams can build roadmaps, collect and capture customer feedback, prioritize...Read more
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