Compare Amplitude Guides & Surveys and WalkMe 
At a Glance
Market Segments
Small-Business (64.4% of reviews)
Enterprise (57.9% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Amplitude Guides & Surveys
Star Rating
(152)4.9 out of 5
Market Segments
Small-Business (64.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansWalkMe
Star Rating
(482)4.5 out of 5
Market Segments
Enterprise (57.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, receiving a perfect score of 10.0, which reviewers mention significantly enhances their workflow efficiency compared to Command AI's integration capabilities.
- Reviewers mention that Command AI shines in Quality of Support, achieving a score of 9.9, while WalkMe's score of 8.8 indicates that users find Command AI's support more responsive and helpful.
- G2 users highlight that Command AI's Natural Language Understanding (NLU) capabilities are superior, with a score of 9.4, making it easier for users to interact with the software, whereas WalkMe's performance in this area is less impressive.
- Users on G2 report that WalkMe's Customization features, scoring 9.4, allow for a more tailored user experience, while Command AI, despite its strengths, does not offer the same level of flexibility in this regard.
- Reviewers mention that Command AI's Generative AI Text Generation feature, scoring 9.7, is a standout, providing users with high-quality content generation, which WalkMe does not match in terms of performance.
- Users say that WalkMe's Click Tracking feature, with a score of 9.0, is highly effective for analyzing user interactions, while Command AI's performance in this area is rated lower, indicating a potential gap in user behavior analysis.
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Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
WalkMe
No pricing availableFree Trial
Amplitude Guides & Surveys
Free Trial is available
WalkMe
No trial information availableRatings
Meets Requirements
9.5
122
8.7
421
Ease of Use
9.3
126
8.3
428
Ease of Setup
9.3
73
8.0
341
Ease of Admin
9.6
69
8.2
322
Quality of Support
9.9
119
8.8
418
Has the product been a good partner in doing business?
9.8
69
8.9
322
Product Direction (% positive)
9.9
126
8.9
408
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
17
Not enough data
8.0
16
Not enough data
8.0
17
Not enough data
8.1
15
Not enough data
8.0
16
User Analysis
9.0
69
7.8
247
8.6
76
8.1
281
User Support
8.8
67
8.5
271
8.8
52
7.6
215
9.4
68
7.9
222
Walkthrough Type
9.2
62
7.9
228
9.3
70
9.1
278
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
9.7
10
Not enough data
9.3
10
Not enough data
Generative AI
Not enough data
7.6
90
Self-Service Experience
Not enough data
8.4
189
Not enough data
8.2
188
Not enough data
8.1
180
Not enough data
6.7
126
Not enough data
8.1
158
Self-Service Platform
Not enough data
8.3
161
Not enough data
8.2
166
Not enough data
7.1
128
Not enough data
7.7
147
Metrics
Not enough data
8.4
17
Not enough data
8.0
16
Not enough data
8.0
17
Not enough data
8.1
15
Not enough data
8.0
16
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Variation Testing
Not enough data
8.0
14
Not enough data
8.3
18
Not enough data
8.1
16
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
8.4
15
Reporting
Not enough data
8.3
21
Not enough data
8.1
22
Personalization
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.1
18
Administration
Not enough data
7.5
17
Not enough data
8.1
18
Not enough data
8.2
23
Not enough data
8.6
23
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and WalkMe are categorized as Digital Adoption Platform
Unique Categories
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, Customer Self-Service, and SAP Store
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
46.3%
Information Technology and Services
19.0%
Internet
4.1%
Financial Services
4.1%
Marketing and Advertising
3.4%
Other
23.1%
Computer Software
11.6%
Financial Services
8.2%
Information Technology and Services
7.6%
Hospital & Health Care
5.1%
Insurance
4.9%
Other
62.6%
Most Helpful Reviews
Amplitude Guides & Surveys
Most Helpful Favorable Review
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Most Helpful Critical Review
WalkMe
Most Helpful Favorable Review
Hicham M.
Verified User in Consumer Goods
Seamless integration: WalkMe Workstation integrates well with Nestlé's existing IT systems, streamlining workflows and making it easier for employees to navigate through changes. Enhanced user experience: The platform offers a unified user experience,...
Most Helpful Critical Review
Gregory S.
Verified User in Information Technology and Services
The problem is that you have to sign an annual agreement before you really use the product, and you're locked into that agreement no matter what happens. And the cost depends on what you *think* your user base will be over the course of the next 12...
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Hicham M.
Verified User in Consumer Goods
Seamless integration: WalkMe Workstation integrates well with Nestlé's existing IT systems, streamlining workflows and making it easier for employees to navigate through changes. Enhanced user experience: The platform offers a unified user experience,...
Gregory S.
Verified User in Information Technology and Services
The problem is that you have to sign an annual agreement before you really use the product, and you're locked into that agreement no matter what happens. And the cost depends on what you *think* your user base will be over the course of the next 12...
Discussions
Amplitude Guides & Surveys has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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