Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly.
Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have...
Ease of platform, friendly and helpful team, and smooth onboarding process of clients.
Worst bookkeeping service we've ever experienced. They failed to properly recognize revenue. We sell hardware and software. The hardware is supposed to be recognized as revenue in the month it shipped. For an entire 18-months, they failed to follow this...
Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly.
Ease of platform, friendly and helpful team, and smooth onboarding process of clients.
Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have...
Worst bookkeeping service we've ever experienced. They failed to properly recognize revenue. We sell hardware and software. The hardware is supposed to be recognized as revenue in the month it shipped. For an entire 18-months, they failed to follow this...