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At a Glance
Collective
Collective
Star Rating
(60)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Collective
Pilot
Pilot
Star Rating
(113)4.7 out of 5
Market Segments
Small-Business (96.5% of reviews)
Information
Entry-Level Pricing
$199.00 Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Pilot excels in its "Statement of Work" feature, achieving a perfect score of 10.0, which reviewers mention helps in clearly defining project scopes and expectations, while Collective also performs well but slightly trails with a score of 9.8.
  • Reviewers mention that Collective shines in "Professionalism," receiving a perfect score of 10.0, indicating that users feel they are treated with utmost respect and care, whereas Pilot scores 9.7 in this area, suggesting a slightly less formal approach.
  • G2 users highlight Pilot's "Scope Management" capabilities, scoring a perfect 10.0, which reviewers say allows for excellent control over project parameters, while Collective also scores well at 9.8, but some users feel it could improve in this area.
  • Users on G2 report that Collective's "Execution Ability" is superior, with a score of 9.8, which reviewers mention translates to a more efficient project delivery process compared to Pilot's score of 9.5.
  • Reviewers mention that Pilot's "Resource Allocation" feature scores 9.7, which users say helps in effectively distributing tasks among team members, while Collective's score of 9.5 indicates room for improvement in this aspect.
  • Users say that both products have strong "Technical Expertise," but Pilot's score of 9.9 is slightly higher than Collective's 9.7, suggesting that Pilot may have a slight edge in providing technical support and knowledge during projects.
Featured Products
Pricing
Entry-Level Pricing
Collective
No pricing available
Pilot
Pilot Essentials
$199.00
Per Month
Browse all 3 pricing plans
Free Trial
Collective
No trial information available
Pilot
No trial information available
Ratings
Quality of Work
9.6
56
9.5
103
Responsiveness
9.5
56
9.5
103
Expertise of Team
9.6
56
9.5
103
Execution Ability
9.7
56
9.5
102
Communication Skills
9.7
56
9.6
103
Professionalism
9.9
56
9.8
103
Has the product been a good partner in doing business?
9.7
48
9.6
105
Features by Category
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Unique Categories
Collective
Collective has no unique categories
Reviews
Reviewers' Company Size
Collective
Collective
Small-Business(50 or fewer emp.)
100.0%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
0%
Pilot
Pilot
Small-Business(50 or fewer emp.)
96.5%
Mid-Market(51-1000 emp.)
3.5%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Collective
Collective
Consulting
23.7%
Marketing and Advertising
18.6%
Professional Training & Coaching
8.5%
Information Technology and Services
6.8%
Entertainment
5.1%
Other
37.3%
Pilot
Pilot
Computer Software
34.5%
Information Technology and Services
11.5%
Internet
4.4%
Health, Wellness and Fitness
4.4%
Marketing and Advertising
2.7%
Other
42.5%
Most Helpful Reviews
Collective
Collective
Most Helpful Favorable Review
Verified User
G
Verified User in Capital Markets

Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly.

Most Helpful Critical Review
Verified User
G
Verified User in Consulting

Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have...

Pilot
Pilot
Most Helpful Favorable Review
Verified User
G
Verified User in Public Policy

Ease of platform, friendly and helpful team, and smooth onboarding process of clients.

Most Helpful Critical Review
Raj S.
RS
Raj S.
Verified User in Health, Wellness and Fitness

Worst bookkeeping service we've ever experienced. They failed to properly recognize revenue. We sell hardware and software. The hardware is supposed to be recognized as revenue in the month it shipped. For an entire 18-months, they failed to follow this...

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