Compare CocoFax and eFax Online Fax Service 
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (76.9% of reviews)
Entry-Level Pricing
$7.99 60 pages Per Month
$18.99 5 Users Per Month
CocoFax
Star Rating
(188)4.6 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.99 60 pages Per Month
Browse all 4 pricing planseFax Online Fax Service
Star Rating
(186)4.4 out of 5
Market Segments
Small-Business (76.9% of reviews)
Pros & Cons
Entry-Level Pricing
$18.99 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CocoFax excels in ease of use, with many users appreciating its intuitive interface that allows for seamless faxing from both desktop and mobile devices. One user highlighted how it has made sending faxes "easier than ever," especially for those without access to a physical fax machine.
- Users say that eFax Online Fax Service offers a reliable solution for document organization, with a simple interface that keeps everything tidy. Reviewers noted that they can easily send and receive documents from anywhere, making it a convenient choice for those who need to stay connected while on the go.
- According to verified reviews, CocoFax stands out for its high-quality fax transmissions and speed, with users expressing satisfaction over the quick delivery of important documents. This reliability is particularly valued by small businesses that depend on timely communication.
- Reviewers mention that eFax Online Fax Service is user-friendly, with many finding it "extremely easy to operate." This ease of access is a significant advantage for users who require a straightforward solution for their faxing needs, especially in busy work environments.
- G2 reviewers highlight that CocoFax provides excellent customer support, with users noting the responsiveness and helpfulness of the support team. This level of service can be crucial for businesses that need assistance with their faxing solutions.
- Users report that while both services cater well to small businesses, CocoFax offers a more affordable entry-level price, making it an attractive option for startups and home-based agencies looking to manage their faxing needs without breaking the bank.
Pricing
Entry-Level Pricing
CocoFax
Lite
$7.99
60 pages Per Month
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email
eFax Online Fax Service
eFax Plus
$18.99
5 Users Per Month
For Individuals
- Send & receive faxes via web, email or mobile device
- Send 170 fax pages/mo
- Receive 170 fax pages/mo
Free Trial
CocoFax
Free Trial is available
eFax Online Fax Service
Free Trial is available
Ratings
Meets Requirements
9.5
131
9.2
155
Ease of Use
9.6
131
8.8
163
Ease of Setup
9.3
27
9.0
120
Ease of Admin
9.3
25
8.7
69
Quality of Support
9.3
111
8.4
129
Has the product been a good partner in doing business?
8.9
22
8.6
69
Product Direction (% positive)
8.8
119
8.0
162
Features by Category
Documents
8.9
86
7.2
119
9.0
76
7.1
117
9.4
93
8.7
126
Agentic AI - Online Fax
Not enough data
6.0
5
Not enough data
6.0
5
Sending
9.5
101
9.0
130
9.2
73
8.2
123
9.4
88
8.0
126
8.8
82
8.6
122
9.2
87
8.1
120
9.5
92
8.5
124
Platform
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.0
24
Not enough data
8.9
22
Not enough data
Feature Not Available
Not enough data
8.7
21
Categories
Categories
Shared Categories
CocoFax and eFax Online Fax Service are categorized as Online Fax
Unique Categories
CocoFax has no unique categories
eFax Online Fax Service is categorized as HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
CocoFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eFax Online Fax Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.4%
Accounting
6.6%
Education Management
5.5%
Real Estate
4.4%
Consumer Services
3.8%
Other
69.2%
Hospital & Health Care
16.4%
Health, Wellness and Fitness
9.1%
Law Practice
8.5%
Insurance
6.1%
Accounting
5.5%
Other
54.5%
Discussions
Send faxes without a fax machine
2 Comments
NC
Yes absolutely , no need for a machine Read more
Can I have a free trial?
2 Comments
ZC
Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day...Read more
How Can I see my received faxes?
1 Comment
GJ
You can check your received faxes in your Inbox through CocoFax’s online dashboard. Read more
eFax Online Fax Service has no discussions with answers
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