Compare CloudTalk and Ringover 
At a Glance
Market Segments
Small-Business (66.9% of reviews)
Small-Business (77.6% of reviews)
Entry-Level Pricing
$25.00
$24.00 1 User Per Month
CloudTalk
Star Rating
(1,243)4.3 out of 5
Market Segments
Small-Business (66.9% of reviews)
Entry-Level Pricing
$25.00
Free Trial is available
Browse all 4 pricing plansRingover
Star Rating
(212)4.6 out of 5
Market Segments
Small-Business (77.6% of reviews)
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CloudTalk excels in its Call Management features, with a score of 9.0, allowing for efficient handling of calls, while Ringover, with a score of 9.3, offers superior Phone Calls functionality, making it a preferred choice for those prioritizing call quality.
- Reviewers mention that CloudTalk's Integration capabilities are robust, scoring 9.4, which allows seamless connectivity with various platforms, whereas Ringover's score of 8.9 indicates it may not integrate as smoothly with all systems.
- G2 users highlight that Ringover shines in Video Calls, achieving a score of 7.3, compared to CloudTalk's lower score of 6.6, suggesting that users looking for reliable video conferencing may prefer Ringover.
- Users on G2 emphasize that CloudTalk's Scalability is impressive, with a score of 9.5, making it suitable for growing businesses, while Ringover, with a score of 8.8, may not scale as effectively for larger teams.
- Reviewers mention that Ringover's Quality of Support is rated at 9.0, indicating a strong customer service experience, while CloudTalk's score of 8.8 suggests there may be room for improvement in their support services.
- Users say that CloudTalk's Agent Self-Service feature scores 8.8, providing agents with autonomy, while Ringover's score of 8.6 indicates a slightly less empowering experience for agents.
Pricing
Entry-Level Pricing
CloudTalk
Starter
$25.00
25 €/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
CloudTalk
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.7
1,024
9.2
173
Ease of Use
9.1
1,038
9.3
183
Ease of Setup
8.8
661
9.2
149
Ease of Admin
8.8
488
9.0
78
Quality of Support
8.8
912
9.1
174
Has the product been a good partner in doing business?
8.8
485
8.9
77
Product Direction (% positive)
8.5
984
9.0
168
Features by Category
Dialing Options
8.6
163
|
Verified
Not enough data
8.5
154
|
Verified
Not enough data
Feature Not Available
Not enough data
Agent Tools
8.3
145
|
Verified
Not enough data
8.0
138
|
Verified
Not enough data
8.1
144
|
Verified
Not enough data
8.8
168
|
Verified
Not enough data
Automation
8.2
137
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
8.1
135
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
Quality Assurance
9.2
66
Not enough data
9.0
63
Not enough data
9.0
67
Not enough data
Engagement
8.6
64
Not enough data
9.2
73
Not enough data
8.7
63
Not enough data
Performance
8.9
64
Not enough data
9.1
68
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
22
Not enough data
Channels
8.8
413
|
Verified
9.5
81
7.6
295
8.8
81
7.6
282
8.7
79
7.9
311
|
Verified
8.4
76
7.9
279
8.4
71
Generative AI
Feature Not Available
Feature Not Available
Functions
8.5
359
|
Verified
9.2
77
8.4
359
|
Verified
9.2
81
8.6
356
|
Verified
8.9
83
8.1
303
8.9
76
8.3
314
|
Verified
8.9
78
8.5
314
|
Verified
9.0
75
8.4
331
|
Verified
8.8
75
8.4
323
|
Verified
8.8
77
Administrative
8.4
380
|
Verified
9.1
74
8.8
386
|
Verified
9.3
76
8.7
412
|
Verified
9.1
82
8.7
367
|
Verified
9.2
76
8.3
314
|
Verified
9.1
75
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
69
Not enough data
9.1
65
Not enough data
9.2
67
Support
Not enough data
8.8
67
Not enough data
Feature Not Available
Not enough data
9.1
68
Workforce Management
8.5
85
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.4
70
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
8.7
81
Not enough data
Administration
8.7
91
|
Verified
Not enough data
8.7
88
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.5
76
|
Verified
Not enough data
Platform
7.6
148
Not enough data
8.1
163
Not enough data
8.0
163
Not enough data
8.3
172
Not enough data
8.0
172
Not enough data
7.9
157
Not enough data
8.0
163
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
167
Not enough data
8.6
167
Not enough data
Administrative
9.0
172
Not enough data
8.6
177
Not enough data
Generative AI
6.9
13
Not enough data
Basic Communication - Cloud PBX
9.1
18
Not enough data
9.4
18
Not enough data
9.5
18
Not enough data
9.3
17
Not enough data
9.1
18
Not enough data
9.4
17
Not enough data
Advanced Features - Cloud PBX
9.5
17
Not enough data
9.2
18
Not enough data
9.5
18
Not enough data
8.7
17
Not enough data
Phone Number Management
Not enough data
9.5
41
Not enough data
8.9
42
Not enough data
9.1
38
Tracking
Not enough data
8.6
37
Not enough data
8.5
40
Not enough data
Feature Not Available
Analytics
Not enough data
9.3
38
Not enough data
9.4
42
Not enough data
9.1
43
Not enough data
8.9
38
Call Routing
Not enough data
9.2
38
Not enough data
9.1
41
Not enough data
8.9
39
Administration
Not enough data
8.4
35
Not enough data
9.0
37
Not enough data
8.8
40
Basic Communication
8.9
190
|
Verified
9.3
39
6.4
104
7.9
26
7.1
122
|
Verified
8.5
34
6.3
96
7.8
32
7.3
111
|
Verified
8.3
35
8.1
125
|
Verified
9.2
37
Access
8.0
122
8.4
32
7.9
137
|
Verified
8.9
35
8.2
147
|
Verified
8.9
37
Advanced Features
7.6
124
|
Verified
8.8
35
7.7
117
|
Verified
8.6
35
8.8
170
|
Verified
9.3
38
Calling
8.9
312
9.5
53
8.1
251
8.6
49
8.4
275
9.2
49
8.8
295
9.5
52
Contacts
8.0
272
8.8
50
7.9
249
8.5
47
8.1
261
8.7
48
Insights
8.3
274
9.0
50
8.4
266
8.6
48
8.2
245
8.7
47
6.9
210
7.7
48
7.5
215
7.8
47
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CloudTalk and Ringover are categorized as Outbound Call Tracking, VoIP, Contact Center, and Cloud PBX Platforms
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Contact Center Workforce, Call Center Infrastructure (CCI), and Contact Center Quality Assurance
Ringover is categorized as UCaaS Platforms, Inbound Call Tracking, Communication Platform as a Service, and Video Conferencing
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.3%
Computer Software
8.8%
Marketing and Advertising
6.1%
Financial Services
5.9%
Leisure, Travel & Tourism
4.1%
Other
64.9%
Insurance
8.0%
Consumer Services
7.5%
Computer Software
7.5%
Information Technology and Services
6.5%
Staffing and Recruiting
6.0%
Other
64.7%
Most Helpful Reviews
CloudTalk
Most Helpful Favorable Review
Verified User in Transportation/Trucking/Railroad
calling quality, great service, no interuptions
Most Helpful Critical Review
Verified User in Education Management
communication lag. Mobile, skpye communication is smoother.
Ringover
Most Helpful Favorable Review
Verified User in Higher Education
The recording system, the customer service and the dashboards that enables management analysis.
Most Helpful Critical Review
Verified User in Human Resources
Everything else: 1- Broken onboarding: They had a bug and I had to wait for the technical team just to start a free trial. 2- Bad customer service & sales team: They blocked my account after the free trial without any notification on how to become a...
Verified User in Transportation/Trucking/Railroad
calling quality, great service, no interuptions
Verified User in Higher Education
The recording system, the customer service and the dashboards that enables management analysis.
Verified User in Education Management
communication lag. Mobile, skpye communication is smoother.
Verified User in Human Resources
Everything else: 1- Broken onboarding: They had a bug and I had to wait for the technical team just to start a free trial. 2- Bad customer service & sales team: They blocked my account after the free trial without any notification on how to become a...
Alternatives
Discussions
What is CloudTalk used for?
2 comments
AS
CloudTalk is AI based calling software platform. It has various features like auto/manual dialer, speech analytics and it helps in tracking calling efforts...Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
What is the best way to answer incoming calls?
1 comment
Official Response from CloudTalk
Hi John, the best way of answering calls is using our Desktop application.
Best regards!Read more
How does Ringover work?
1 comment
AL
I apologize, but I need more context or information to provide a translation. Could you please provide the text in the Unknown Language that you would like...Read more
What does Ringover do?
1 comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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