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Compare Close and PhoneBurner 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (79.4% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial Per Month
Close
Star Rating
(1,970)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansPhoneBurner
Star Rating
(274)4.7 out of 5
Market Segments
Small-Business (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in overall user satisfaction, reflected in its higher G2 Score compared to PhoneBurner. Users appreciate features like the seamless dialing process, which allows calls to be initiated without a dial tone, enhancing efficiency in their daily tasks.
- Users say that Close's integration of email and communication tools is a standout feature, making it easy to manage interactions. One reviewer highlighted how the platform's user-friendly nature simplifies task handling, which is crucial for small businesses looking to streamline operations.
- According to verified reviews, PhoneBurner shines in customer support, with users praising the responsiveness of their support team. Many have noted that the onboarding process is thorough, ensuring users feel comfortable with each feature before moving on, which can be a significant advantage for those new to sales software.
- Reviewers mention that while PhoneBurner offers a free trial, Close's entry-level pricing is competitive, starting at $9.00. This pricing model may appeal to small businesses looking for cost-effective solutions without sacrificing essential features.
- G2 reviewers highlight that both platforms have similar star ratings, but Close has a significantly larger number of reviews, indicating a more established user base. This suggests that potential buyers can trust the feedback on Close as being more representative of user experiences.
- Users report that while PhoneBurner has strong automation features, Close's Smartviews feature allows for better customer delegation and follow-up management, which is essential for sales teams aiming to optimize their outreach efforts.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
PhoneBurner
Free Trial
Free Trial
Per Month
Truly free trial, no credit card needed:
- Full-featured free trial
Free Trial
Close
Free Trial is available
PhoneBurner
Free Trial is available
Ratings
Meets Requirements
9.1
1,730
9.4
233
Ease of Use
9.2
1,770
9.3
236
Ease of Setup
9.0
1,107
9.1
132
Ease of Admin
9.0
565
9.1
88
Quality of Support
9.3
1,548
9.6
235
Has the product been a good partner in doing business?
9.3
559
9.6
85
Product Direction (% positive)
9.5
1,742
9.4
222
Features by Category
Sales Force Automation
9.0
1349
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1356
|
Verified
Not enough data
9.0
1381
|
Verified
Not enough data
8.3
1165
Not enough data
9.1
1305
|
Verified
Not enough data
8.4
1122
Not enough data
8.3
1130
Not enough data
8.4
1161
Not enough data
Marketing Automation
8.7
1258
Not enough data
8.5
1217
Not enough data
9.2
1333
Not enough data
8.2
1132
Not enough data
Customer Support
8.7
1215
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1249
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1258
|
Verified
Not enough data
8.8
1280
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1087
Not enough data
Platform
8.7
1195
|
Verified
Not enough data
8.8
1210
|
Verified
Not enough data
8.9
1197
Not enough data
8.5
1123
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1210
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1124
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1059
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
9.3
161
|
Verified
9.2
151
9.3
145
|
Verified
9.4
17
7.1
7
Agent Tools
8.6
146
8.2
92
8.8
142
8.9
136
|
Verified
9.4
147
9.3
138
|
Verified
Automation
8.9
141
Feature Not Available
8.5
142
8.2
97
|
Verified
8.6
142
8.9
119
Agentic AI - Auto Dialer
8.8
21
7.5
8
8.8
21
9.1
9
AI Capabilities - Auto Dialer
9.4
17
8.6
6
9.3
17
9.7
6
9.5
17
6.7
6
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Feature Not Available
Feature Not Available
8.8
42
Feature Not Available
9.0
41
Customizations
9.0
496
9.4
48
9.2
496
9.1
29
8.8
521
Feature Not Available
8.6
477
Feature Not Available
9.2
519
9.5
52
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
8.9
6
8.4
24
8.9
6
Calling
9.2
664
9.1
115
Feature Not Available
8.8
103
9.0
645
9.2
116
9.3
659
9.4
95
8.9
30
10.0
7
Contacts
8.8
655
9.4
128
8.7
618
9.1
119
9.0
653
9.2
119
Insights
9.3
676
9.4
131
9.0
630
9.5
132
8.7
592
9.6
131
9.0
652
9.1
123
8.8
631
9.1
124
9.0
28
8.6
6
Categories
Categories
Shared Categories
Close and PhoneBurner are categorized as Outbound Call Tracking, Email Tracking, and Auto Dialer
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Sales Analytics, CRM, and Call Center Infrastructure (CCI)
PhoneBurner is categorized as Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PhoneBurner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Financial Services
16.1%
Insurance
15.0%
Real Estate
10.1%
Marketing and Advertising
7.9%
Information Technology and Services
6.4%
Other
44.6%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
What is a PhoneBurner?
2 Comments
RL
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 Comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
1 Comment
Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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