Introducing G2.ai, the future of software buying.Try now
Compare Close and Nutshell 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Salesflare
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Attio
Visit Website
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Starting at $13.00 1 user Per Month
Close
Star Rating
(1,944)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansNutshell
Star Rating
(1,375)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in Ease of Use with a score of 9.2 compared to Nutshell's 8.7, highlighting its intuitive interface that simplifies navigation and task management.
- Reviewers mention that Close offers superior Quality of Support with a score of 9.3, while Nutshell scores 8.7, indicating that users find Close's customer service more responsive and helpful.
- G2 users say that Close's Lead Management features, scoring 9.2, are more robust than Nutshell's 8.4, particularly praising its automated lead scoring and prioritization capabilities.
- Users on G2 report that Close's Email Tracking/Automation features, rated at 9.1, outperform Nutshell's 8.2, with many noting the effectiveness of its email integration and follow-up reminders.
- Reviewers mention that Close shines in Opportunity & Pipeline Management with a score of 9.0, while Nutshell lags at 8.3, emphasizing Close's visual pipeline tools that enhance deal tracking.
- Users say that Close's Customization options, rated at 8.7, are more flexible than Nutshell's 7.7, allowing for tailored workflows and user roles that better fit specific business needs.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
Close
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
9.1
1,721
8.4
1,117
Ease of Use
9.2
1,761
8.7
1,189
Ease of Setup
9.0
1,098
8.5
648
Ease of Admin
9.0
562
8.7
519
Quality of Support
9.3
1,539
8.7
1,020
Has the product been a good partner in doing business?
9.3
557
8.8
512
Product Direction (% positive)
9.5
1,733
8.5
1,105
Features by Category
Sales Force Automation
9.0
1347
|
Verified
8.5
886
|
Verified
Feature Not Available
Feature Not Available
9.0
1352
|
Verified
8.3
859
|
Verified
9.0
1377
|
Verified
8.1
875
|
Verified
8.3
1165
7.5
673
|
Verified
9.1
1302
|
Verified
8.1
725
|
Verified
8.4
1122
7.4
672
|
Verified
8.3
1130
7.3
583
8.4
1161
7.6
649
Marketing Automation
8.7
1255
7.7
668
|
Verified
8.5
1216
7.6
601
9.2
1331
8.4
810
|
Verified
8.2
1132
7.2
571
Customer Support
8.7
1214
|
Verified
7.9
635
8.7
1226
|
Verified
7.9
659
|
Verified
8.7
1259
|
Verified
8.0
689
|
Verified
8.7
1249
|
Verified
7.4
556
|
Verified
8.6
1198
|
Verified
7.8
575
|
Verified
Reporting & Analytics
8.7
1256
|
Verified
7.8
791
|
Verified
8.8
1279
|
Verified
8.2
854
|
Verified
8.2
1141
7.4
680
|
Verified
Mobile & Social
8.2
1074
7.2
551
|
Verified
7.9
1096
7.0
550
|
Verified
8.2
1086
7.1
647
|
Verified
Platform
8.7
1193
|
Verified
7.7
636
|
Verified
8.8
1208
|
Verified
7.9
607
|
Verified
8.9
1196
8.3
658
|
Verified
8.5
1123
7.2
481
|
Verified
8.0
1070
|
Verified
6.5
425
|
Verified
8.4
1097
7.2
500
9.1
1207
|
Verified
8.4
635
|
Verified
8.4
1115
7.3
481
|
Verified
Integration
8.8
1123
|
Verified
7.9
605
|
Verified
8.7
1126
|
Verified
7.5
539
|
Verified
8.5
1059
|
Verified
7.3
477
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
8.5
81
7.6
42
8.5
80
7.5
40
8.6
80
7.2
41
8.5
81
7.3
41
8.7
81
7.2
41
8.8
80
7.3
40
8.7
80
7.2
41
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
217
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
81
Not enough data
8.7
81
Not enough data
Agentic AI - AI Sales Assistant
9.8
8
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
9.0
8
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
8.3
195
9.1
222
8.2
192
9.0
214
7.3
160
8.7
211
Feature Not Available
9.0
217
8.1
169
9.0
221
8.0
180
8.9
220
8.1
168
Repeatability and Reportability
8.6
215
Feature Not Available
8.9
215
8.2
173
8.9
205
8.2
168
8.3
203
7.4
151
7.8
201
Feature Not Available
AI and Automation
8.2
194
7.7
165
8.1
197
7.9
164
8.2
190
Feature Not Available
7.9
198
Feature Not Available
7.8
196
Feature Not Available
Generative AI
8.0
197
Feature Not Available
Agentic AI - Sales Engagement
8.5
32
6.8
12
8.5
32
7.5
12
8.6
32
7.2
12
8.3
31
7.2
12
8.8
31
7.5
12
8.8
32
7.6
12
8.9
32
7.4
12
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
106
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
102
Not enough data
8.8
101
Not enough data
Customization
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Additional Functionality
Not enough data
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Incentives
Not enough data
6.8
93
Not enough data
6.6
97
Not enough data
6.5
93
Not enough data
7.6
98
Personalization
Not enough data
7.5
106
Not enough data
7.7
105
Not enough data
8.2
117
Not enough data
7.7
104
Administrative
Not enough data
7.7
108
Not enough data
7.5
102
Not enough data
7.3
96
Agentic AI - Email Tracking
8.7
22
7.9
12
8.3
22
8.2
11
8.1
20
8.3
11
8.3
21
8.5
11
8.2
21
8.2
11
8.1
20
8.5
11
8.2
21
8.5
11
Analytics
8.6
488
8.0
186
Feature Not Available
8.0
180
Feature Not Available
7.9
174
Customizations
9.0
496
8.4
184
9.2
496
8.3
191
8.8
521
8.3
191
8.6
477
8.0
175
9.2
519
8.4
189
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
9.0
17
6.9
13
8.9
17
6.9
13
8.8
16
7.1
13
9.0
17
7.2
13
8.4
17
7.7
13
Data Sourcing
8.5
163
7.6
163
8.7
163
7.9
173
8.5
163
Feature Not Available
8.8
166
8.5
184
8.6
160
8.1
170
Predictive Analytics
8.6
160
7.9
172
8.7
160
7.8
167
8.3
155
Feature Not Available
8.4
158
7.5
161
Sales Management
9.1
161
8.4
189
8.3
157
Feature Not Available
8.8
156
Feature Not Available
9.2
161
8.5
197
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Nutshell are categorized as Sales Engagement, Sales Analytics, Email Tracking, and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, AI Sales Assistant, Outbound Call Tracking, Call Center Infrastructure (CCI), and Auto Dialer
Nutshell is categorized as Google Workspace for Sales, Sales Performance Management, Online Form Builder, and Email Marketing
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.5%
Information Technology and Services
5.4%
Other
56.0%
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.2%
Information Technology and Services
5.0%
Financial Services
3.4%
Other
71.1%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
